Engineering The Smart Factory

As we enter Industry 4.0, the pressure on manufacturers to build "smart factories" using the cloud intensifies. But it's not as simple as just integrating a few IoT devices. To engineer a truly intelligent, hyperconnected, agile factory floor you need to optimize your underlying business processes at levels, and align them with your cloud strategy to be successful.

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Build a foundation for success

Choose an infrastructure platform that lets you optimize your SAP environment and operations while preparing you for the future. Through trusted technologies, investment protection, and flexible innovation, Red Hat can help you modernize your SAP systems and build a foundation for digital transformation.

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8 Reasons Why Citrix Desktop-as-a-Service is right for your business

To meet the increasing demands of customers and the expanding mobile workforce, organizations of all sizes are moving toward an always connected workplace—where employees can work from anywhere and on any device.

Today, small and mid-sized businesses are turning to Desktops-as-a-Service (DaaS), which enables workers to access the apps and data they need to get their job done as well as provide IT with cost efficiencies and centralized management.

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Infographic: Biggest Tech Support Time Wasters

When it comes to IT support, time is money. When you take into account loss of employee productivity, a company of 10 employees could lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key—especially if the issues are actually easy to fix. This infographic highlights some of the biggest communication barriers to resolving tickets.

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Infographic: Day in the Life of a Support Agent

Life doesn’t have to be stressful for a remote support agent. Sure, there are always fires to put out – last-minute software upgrades, crashed servers, forgotten passwords. But with the right remote support tools, demanding organizations can satisfy their evolving needs anywhere, anytime, from any device. Here’s what freedom looks like for one support agent.

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