Data Security for the Way People Work

Data security is at the top of the priority list for most organizations, as well it should be. Threats have never been more numerous, more varied or more dangerous. Phishing attacks, malware, ransomware, BIOS attacks and advanced persistent threats (APTs) are multiplying relentlessly (see sidebar). The dangers of data loss, extortion and identity theft are real. The global average cost of a data breach is $3.62 million USD, according to Ponemon Institute.

In this challenging climate, IT leaders must implement security strategies that keep data safe while enabling productivity and collaboration without compromising the user experience. Security policies and solutions that are cumbersome, such as complex and arduous authentication methods or lengthy virus scans, will discourage employees from using their devices – or will lead them to circumvent the security measures entirely. In fact, 41% of employees say they will go around security methods that get in their way.

Download this paper from Dell Technologies and Intel® to learn how a single partner with a broad portfolio of security products can streamline your process.

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PC-as-a-Service: Unlocking New IT Capabilities To Improve Employee Experience

For many businesses having a good workforce experience leads to higher levels of employee productivity and operational efficiency. In order to improve workforce experiences, organizations can adopt the PC-as-a-Service (PCaaS) model to offload cumbersome and time-intensive tasks from employees. This Forrester spotlight evaluates the effectiveness of PCaaS and looks at how PCaaS can improve workforce experience.

Learn more about solutions from Dell Technologies and Intel®.

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7 steps to cultivating a thriving API ecosystem

The world is undergoing digital transformation in every industry and, increasingly, in our daily lives. APIs are the digital access point to the business capabilities that power the digital economy. On the one hand, organizations such as HSBC, Wells Fargo, and Splunk are transforming into companies of the future by building their businesses on the bedrock of API-led connectivity. On the other hand, companies that lack APIs are finding it difficult to innovate and keep pace in the digital age. The most successful digital organizations recognize that their APIs grow in value the more they are connected to a broader ecosystem of applications, developers, partners, and customer experiences.

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Migrate to SAP S/4HANA with MuleSoft

Launched in 2015, SAP S/4HANA represents a major step forward in enterprise resource planning (ERP) software. However, with this change, SAP is ending support for SAP ERP in 2025, requiring existing customers to upgrade to S/4HANA.

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How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic and political uncertainty, and emerging new technologies. Stakeholders demand greater transparency into the supply chain to optimize operations and cut costs. Customers demand easier access to their data as well as digital channels to increase engagement with their energy and utilities providers. Geopolitical activity, coupled with changing governmental policy, drives unparalleled industry uncertainty. Moreover, advancements in technology, such as IoT and renewable energy sources, are opening up new business opportunities, while at the same time increasing competition. Business leadership must prepare their organizations to adapt and evolve with the industry.

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Back Office Automation Starts with IT: Digitizing Financial Services with Low-Code Platforms

Financial institutions today operate between three distinct worlds: the front-office, middle-office, and back-office. While each office is a vital part of the organization, the amount of investments for each could not be more unbalanced. The front-office receives a significant amount of resources, and understandably so, as financial institutions aim to keep up with consumer expectations and compete with fintech companies. Unfortunately, it means the middle- and back-office fall lower and lower on the priority list, leaving the IT team struggling with limited resources, staff, and budget.

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Zero Trust Whitepaper

Modern cyberattacks are not limited to just network intrusion from the outside. Internal threat actors can often be found at the center of sophisticated attacks.

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Evolving Customer Expectations Drive Adoption Of Visual Engagement Tools

In today’s digital world, consumers conduct much of their personal lives through taps, clicks, and finger swipes. But they do not find that same freedom and ease in the agent-assisted experiences they have when doing business with brands. Instead, consumers struggle through a series of disconnected experiences and painfully long calls that leave them frustrated and less trusting of brands.

The current tools organizations are using today for visual engagement just don't cut it. Purpose-built visual engagement technology, like co-browsing and camera sharing, is expected to help remove these pain points.

Rescue by LogMeIn commissioned Forrester Consulting to survey CX professionals to dig into the issue. The bottom line: Adopting the right visual engagement technology is critical for brands focused on increasing customer trust and decreasing customer effort as their top CX goals. Learn more about what they found.

Download the full Forrester survey.

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Hadoop Migration Made Simple

With WANdisco's LiveData approach to big data migration to the cloud, there is no application downtime during migration and no data inconsistencies, even when data sets are under active change.

This whitepaper will explore an effective, automated approach to cloud, on-premises and multi-vendor Hadoop migrations.

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SANS 2020 IT Cybersecurity Spending Survey

How will you adjust your cybersecurity spending in 2020 in response to market conditions? Discover ways to spend smarter. Our new SANS 2020 survey identifies current trends, leading drivers and top disruptors cited by cybersecurity professionals as main factors in how they plan for effective cybersecurity investments.

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EMA: Understanding the Value of Application Aware Network Operations

Did you know you can avoid network overload by filtering out low-risk traffic, sending only the right application traffic to the right tool? EMA recommends network operations teams modernize their approach with full application visibility. Stop ignoring the application layer. Use application-aware network packet brokers to deliver optimal network performance.

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Accelerating Productivity Improvements with System-Level Manufacturing Data

Today’s digital manufacturing ecosystem is undergoing another landmark transformation. While factory floors are more connected than ever, there’s a challenge to real-time insights and next-gen CI: data. Most companies are collecting mass amounts of data but lack system-wide visibility. This means lack of usable insights. With Sight Machine on Microsoft Azure, you get essential line of sight, and system-side view, into the inner workings of your factory and its data output. Unlock and scale the next generation of CI today.

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