5 Keys: Effortless, Personal, Omnichannel Cloud Customer Service – SlashdotMedia AdOps Asset Management

5 Keys: Effortless, Personal, Omnichannel Cloud Customer Service

“Omnichannel is the key to effortless and personal cloud customer service, yet Gartner and IQPC estimate that only 5% of companies offer true omnichannel".

So how do you get started? Here is a quick overview of what true omnichannel looks like, plus five keys for putting effortless and personal omnichannel customer service in play at your company, whether it’s big or small.

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