For the first time in a long time, CEOs, CIOs and IT groups are on the same page. They’ve seen the changes in the marketplace, and they know that if they want to compete, they must find a way to deliver new applications, services and capabilities faster and at a higher quality than ever before – and do so without taking on new costs or risks.

It’s clear why the current environment is the way it is: Thanks to the innovative consumer devices and services they interact with on a daily basis, today’s users have become conditioned to expect a compelling, flawless experience from every technology they encounter – whether in or out of the office. And if the experience isn’t meeting their expectations, they have no qualms with moving on to another one that does.