SAP is critical to many organizations’ operations and success, and IAM is essential for EVERY organization’s success. You would think that it’s a compatible match, right? It turns out that navigating the relationship between the two sides can be tumultuous.

The identity and access management (IAM) team is on the front lines of security but are not SAP experts and do not know the intricacies of the popular enterprise software’s modules and their use. Then there’s the SAP teams, who support and enable business operations, as well as drive the user experience, who rarely claim to be experts in IAM. They know to not overstep their bounds when it comes to enterprise initiatives tied to IAM.