Process excellence is a work culture built around key business processes. If business processes are broken or non-existent, the business suffers or fails. If processes are strong and well-documented, it affords you the opportunity for continuous process improvement.

Find out why you need a center of process excellence — and how investing in one — can save you time and money while improving experiences for both your customers and employees. Follow this 6-step guide from Nintex to bring the benefits of process excellence to your organization.