Sponsor: Materna

To fulfill the strategic role expected of IT in the modern digital enterprise, it’s essential to take a holistic approach to asset management with full visibility into dependencies.

By applying discovery and dependency automation at scale to gain complete information into assets, configurations, and dependencies, IT can:

• Respond to audits more quickly and accurately
• Eliminate waste in the software budget
• Make better decisions about data center consolidation and the cloud

Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.

In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:

• Self-service options
• Low–friction communication
• Reporting and dashboards
• A future-ready platform

Your business users want an easy to access, intuitive way to use the services IT provides. Discover how an IT service broker model can help you deliver a great experience for users and increase productivity for your business.

This ebook presents everything you need to know, including:

• Trends and concepts redefining today’s IT
• What to look for in an enterprise IT service brokering solution
• Next-level methods for reducing costs and increasing productivity

To fulfill the strategic role expected of IT in the modern digital enterprise, it’s essential to take a holistic approach to asset management with full visibility into dependencies.

By applying discovery and dependency automation at scale to gain complete information into assets, configurations, and dependencies, IT can:

• Respond to audits more quickly and accurately
• Eliminate waste in the software budget
• Make better decisions about data center consolidation and the cloud

Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.

In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:

• Self-service options
• Low–friction communication
• Reporting and dashboards
• A future-ready platform

Your business users want an easy to access, intuitive way to use the services IT provides. Discover how an IT service broker model can help you deliver a great experience for users and increase productivity for your business.

This ebook presents everything you need to know, including:

• Trends and concepts redefining today’s IT
• What to look for in an enterprise IT service brokering solution
• Next-level methods for reducing costs and increasing productivity