Support is an essential element of any Enterprise Mobility Management (EMM) strategy. In the emerging EMM market, where different flavors of support are being offered by a variety of vendors with vastly different levels of expertise, integrating the right support into your EMM solution will maximize your mobility uptime, help to preserve business continuity and strengthen customer faith in your ability to deliver on your promises.

With the increasing acceptance of BYOD (Bring Your Own Device) in the enterprise, it’smore important than ever for your support partner to effectively cover your entire mobile environment, across all platforms. And it’s critical to select a strategic partner who will be there to support you before your deployment, while it’s underway and long afterward.