There’s no better time for a business to embrace unified communications solutions. Actually, that’s not entirely true – several years ago would probably have been a better time. After all, these tools offer major benefits to businesses of all kinds, from the largest enterprises to the smallest shops. With a UC system in place, an organization’s employees can become more collaborative, more efficient, and happier. The sooner a company starts to take advantage of these possibilities, the better.

For those firms that have yet to embrace UC, though, one of the most important steps they must take is choosing a particular solution. While UC as a general concept is fairly straightforward and consistent, there is a tremendous amount of variety between the various services available. Here are some important considerations to keep in mind when evaluating available UC options.