A Galaxy of IT Insights

At Eaton, we've always strived to get to know IT pros and their needs by listening to them directly. Recently we launched My IT Galaxy, a questionnaire-slash-infographic creator, where nearly 900 IT pros told us about their day-to-day realities, infrastructure, and stance on pizza toppings.

Our survey included a spectrum of environments, organizations and industries, including education, healthcare, finance, and retail. And so, a whole galaxy of IT insights was born. Here are some of the results.

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Whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation

There is plenty of talk about the need to deliver a differentiating experience for both customers and employees. Enterprise leaders now understand the criticality of the experience in their bids to win over expectant customers and to attract and retain employees. But how can technology play a part and make an impact?

This Intellyx whitepaper highlights how businesses can better link and coordinate a vast collection of technologies, processes and people to drive winning customer and employee experiences.

The whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation uncovers:

  • Ways enterprise leaders can get “past the glass” to create genuinely immersive and integrated experiences
  • How to tame the complexity of multiple technologies, processes and people and operationalize
  • How to connect across and through the enterprise with automation

Download the Intellyx Whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation for free today.

Spend more time innovating your services and growing your business and less time reacting to changing demands.

Make more possible with K2 Nexus.

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eBook: Disrupting the Legal Industry

How 5 Legal Organizations Drive Process Excellence

Technology is disrupting the legal industry. In a business where time literally is money, companies embracing technology and automation will thrive—while those that don’t, will continue to struggle. This eBook highlights five legal case studies that demonstrate the real-world value of process automation.

Download the eBook to learn how each of these organizations leverage technology to solve their unique business problems, as well as ten best practices you can use to transform your legal processes.

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Infographic—Top 6 Processes All Legal Teams Should Automate

Learn why all legal teams should be automating these key processes

Technology is changing the legal profession. If your company is not looking at automating these six core legal processes, you can be sure your competitors are. Additionally, client’s expectations for an efficient, streamlined process continues to increase.

This short infographic outlines six core processes every legal team should be automating and helps you understand the reasons for automating those processes.

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Transformative Automation: Balancing Power and Simplicity

In a post-pandemic world, businesses are still struggling how to automate complex and mission-critical processes. Companies know they need transformative automation—but how and where to start? It is the “how” that continues to challenge most businesses. The digital “visionaries” like Netflix, Amazon, Apple, Google, and Facebook, have all achieved incredible outcomes— So, how can you?

IDC Research explores how a modern approach to business automation can enable businesses of all kinds to grasp the nettle of transformation and work within their constraints to execute at scale.

In a recent report, Transformative Automation: Balancing Power and Simplicity, IDC Research uncovers:

  • The weakest links in a business for delivering transformation and how to overcome the challenges
  • What the key obstacles are for better enterprise decision making
  • How to drive change in digital products, services, experiences and processes
  • What you need to create a new business automation toolkit

Download the IDC Research Infobrief: Transformative Automation: Balancing Power and Simplicity for free today.

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9 marketing automation benefits that could help your business

Marketing automation has become a necessity for today's entrepreneurs, as it's used not only to automate processes but also to restructure and quantify their marketing campaigns and workflows.

From saving time and energy to generating more revenue, the scope of marketing automation goes beyond simply automating repetitive tasks.

In this blog by Keap, learn how automation streamlines business operations, helping entrepreneurs focus more on nurturing client relationships.

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A complete guide to business automation

Savvy entrepreneurs are embracing business automation and are finding today’s innovative and sophisticated, yet user-friendly, technology is empowering them to overcome everyday obstacles and to grow their business.

The best part is this automation isn’t solely reserved for big businesses with deep pockets. Small companies are incorporating automation into key aspects of business, and are liberating themselves and their employees to spend more time on big-picture strategies centered around expanding their company.

In this eBook with Keap, learn about the many forms of business automation, and how it can help your small business leverage its processes, increase profits, and ultimately grow its bottom line.

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4 marketing automation use cases to scale your business

The only thing trickier than starting a business is scaling one. Once you've discovered the product-market fit, how difficult can it be for you to scale?

Marketing automation has been a buzzword for a while now. Everyone is talking about its benefits. It's not difficult to conceptualize that marketing automation creates efficiencies at scale, standardizes the customer journey, and ensures you make data-backed decisions.

In this blog, learn the basics of marketing automation, 4 use cases for streamlining your platforms, and how Keap can help.

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Leverage automation to get more done with less time

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

While setting yearly goals, most savvy business professionals are thinking about ways to be more productive and developing strategies to control costs and streamline functions. Having transformational goals for your business is a great desire — and one way to get more done in less time is by incorporating automation into your business processes.

In this blog, learn how Keap can help automate numerous business tasks to save you time.

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Back-Office Modernization Starts with IT: Digitizing Financial Services with Low-Code Platforms

Financial institutions today operate between three distinct worlds: the front-office, middle-office, and back-office. While each office is a vital part of the organization, the amount of investments for each could not be more unbalanced. Unfortunately, the middle- and back-office fall lower and lower on the priority list, leaving the IT team struggling with limited resources, staff, and budget.

This white paper with TrackVia explains why true modernization starts with taking a hard look at banking processes and procedures, and finding new technology solutions to help IT transform the back-office quickly and affordably.

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Deliver a Winning Lending Experience

In a world where consumer expectations are set by digital natives like Amazon, Zillow, and Paypal, financial institutions must evolve to survive.

Lower prices, margin compression, and changing consumer behaviors continue to challenge the mortgage industry as it faces its own unique challenges on the journey to digitization.

Yet, with a measured approach to automating middle- and back-office processes, lenders can: improve the customer experience, increase asset quality while mitigating risk, simplify regulatory compliance, increase efficiency, and contain costs.

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Zero Downtime: How to use real-time data to attain the ‘Holy Grail’ of manufacturing

Imagine for a second the power that harnessing real-time data holds in manufacturing environments...

Modern, mobile technology provides manufacturers the ability to streamline critical tasks and avoid costly production downtime or quality issues like never before. They not only make data collection faster and easier, but also making the results of these efforts meaningful, measurable, and actionable.

This white paper from TrackVia emphasizes that if manufacturers want to eliminate downtime, leveraging data to drive decisions is an increasingly critical practice.

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10 Ways Manual Processes Are Costing Manufacturers

If you could run your business more efficiently through data automation, why wouldn’t you?

Manufacturing is one of the industries with the highest potential to automate. However, most manufacturers rely on manual processes, spreadsheets, or paper. This means that, if a machine breaks down and requires a new part, workers will have to switch between phone calls, spreadsheets, emails, and face-to-face conversations. The necessary data will go through a game of “telephone” before finally the part is effectively fixed.

This white paper by TrackVia illustrates why sticking with clunky, outdated systems is costing manufacturers money and business in the long run, and how a streamlined digital information system is the key to harnessing visibility, automation, and the power of business data.

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Back-Office Modernization Starts with IT: Digitizing Financial Services with Low-Code Platforms

Financial institutions today operate between three distinct worlds: the front-office, middle-office, and back-office. While each office is a vital part of the organization, the amount of investments for each could not be more unbalanced. Unfortunately, the middle- and back-office fall lower and lower on the priority list, leaving the IT team struggling with limited resources, staff, and budget.

This white paper with TrackVia explains why true modernization starts with taking a hard look at banking processes and procedures, and finding new technology solutions to help IT transform the back-office quickly and affordably.

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