Patient Payment Best Practices: 20 years of Discovery and Refinement

Medical practices often face significant hurdles when collecting payments from patients. Unrealistic patient expectations, high-friction billing systems, and inconsistent internal policies can slow down reimbursements and negatively impact the overall patient experience. Overcoming these roadblocks requires a strategic approach built on proven methodologies.

Read this guide to discover how to streamline your payment workflows, including:

  • Addressing Patient Expectations: Learn how to communicate clearly about medical bills to reduce confusion and improve payment timelines.
  • Removing System Friction: Discover ways to simplify the payment journey and make it easier for patients to submit their balances.
  • Improving Internal Policies: Explore methods for training staff and refining execution to prevent internal disruptions to your collection efforts.

Download the guide today to transform your payment processes and start realizing optimum collection results.

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The Essential Guide to Choosing the Best Outplacement Services Partner

Layoffs and organizational restructuring create a challenging and sensitive time for both employers and employees. Providing outplacement services as part of a severance package helps impacted workers transition smoothly into new roles while actively protecting your employer brand reputation. But how do you evaluate and choose the right partner to support your transitioning workforce?

Read this essential guide to understand the value of contemporary outplacement solutions and learn how to select the best provider for your organization. You will discover:

  • The core components of modern outplacement and career transition services.
  • Key employer benefits, including lower litigation risk, reduced unemployment taxes, and higher productivity among remaining staff.
  • Crucial questions to ask when evaluating top outplacement firms to ensure a great fit.

Download the guide today to ensure your departing employees receive the dedicated career transition support they deserve.

About Randstad RiseSmart
Randstad RiseSmart, a part of Randstad Enterprise, is a global talent solutions leader, driving talent development and transition strategies for the world's most successful employers. We enable organizations to unleash possibilities throughout their working lives for their biggest asset, their people, by leveraging a coaching-centric approach that is designed to support individuals throughout all stages of their employment, and to support businesses in onboarding, developing, mobilizing, engaging, retaining, and transitioning employees to have the best possible experience in alignment with business needs.

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Winning in the Age of AI: Transforming Workforce Performance

Artificial intelligence is transforming the nature of work, but many organizations are struggling with declining workforce performance and productivity. To maintain a competitive edge, business leaders must focus on continuous human transformation and adaptability.

Read this comprehensive report to discover how to unlock new levels of performance for your teams. You will learn how to:

  • Close the Capacity Gap: Align organizational ambition with human capabilities to overcome widespread performance declines.
  • Leverage Precision Development: Boost collaborative and adaptive skills through personalized, data-driven coaching.
  • Drive Financial Outcomes: Generate significant revenue growth and competitive advantage by investing in employee potential.

Download the report today to empower your workforce and start winning in the age of AI.

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Pilots vs. Passengers: The Next Evolution in Management

The rapid rise of artificial intelligence is fundamentally changing how we work and upending conventional wisdom around managing performance. Our research reveals that the workforce is dividing into two distinct mindsets: Pilots who actively steer their success with technology and Passengers who are merely along for the ride.

Read this report to discover how to navigate the next evolution in management, including how to:

  • Identify the mindsets required to adapt and perform during technological shifts.
  • Develop uniquely human management skills to lead teams effectively.
  • Transform passive employees into empowered leaders through targeted coaching.

Download the report today to prepare your workforce for the future of work.

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The Case for Conditions: Why Your AI ROI Depends on Your People

As organizations invest heavily in AI, employee sense of mattering is dropping. When workers feel their contributions no longer count, quality declines into unhelpful AI-generated output. To unlock the true potential of your technology investments, you must focus on the cultural environment surrounding your workforce.

Read this report to discover how a strong coaching culture transforms AI usage, including how to:

  • Cultivate Managers: Balance human and AI investments to prevent burnout.
  • Improve Quality: Foster a sense of mattering to elevate AI-assisted work.
  • Drive Outcomes: Increase your financial returns through improved adaptive capacity.

Download the report to optimize your cultural conditions today.

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Better Together: Human and AI Coaching for Leadership Development

Constant organizational change is hurting workforce performance. While human coaching drives meaningful leadership growth, scaling it is costly. AI coaching democratizes access but lacks emotional nuance. A hybrid model combines the strengths of both, creating a continuous operating system for employee development.

Read this report to discover how to build resilience at scale, including:

  • Human vs. AI: Learn when to rely on human empathy and when to use AI for immediate support.
  • Hybrid Action: See how shared context between AI and human coaches accelerates improvement.
  • Design Principles: Implement hybrid coaching as your strategic infrastructure.

Download the report today to empower your leaders.

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How a Leading Health System Simplified Employee Benefits

See how Healthee helped a leading health system increase HDHP enrollment by 38.9% and drive a 210% surge in benefits engagement—all in just 42 days.

With a massive, diverse workforce—from desk-bound admins to front-line providers—this leading health system faced a classic benefits paradox: too many options, not enough clarity. HDHP adoption led to overinsurance, while fragmented communication left the team overwhelmed with over 21,000 manual inquiries.

The leading health system partnered with Healthee to deploy Zoe, an AI benefits assistant. In a record-breaking 6-week rollout, Healthee simplified the complex:

  • Personalized Guidance: Achieved a 210 percent rise in total enrollment inquiries.
  • Frictionless Enrollment: A 16.7% increase in total completed enrollments.
  • Educated Choice: Significant enrollment growth across all voluntary benefits, including a 16.7% lift in Hospital Indemnity.
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The 2026 Benefits Divide: Key Trends Shaping Employer-Sponsored Benefits

The healthcare landscape is undergoing significant changes. With rising premiums and shifting plan designs, employers and HR leaders face new challenges in managing employee benefits effectively while keeping costs under control.

Read the report to discover insights on:

  • Cost Efficiency Strategies: Learn how the adoption of high deductible health plans and health savings accounts can drive mutual financial savings.
  • Preventive Care Utilization: Discover why focusing on proactive wellness and mental health support is crucial for a healthy workforce.
  • AI-Powered Analytics: Understand how actionable claims data can help identify fraud, waste, and abuse to recoup lost funds.
  • Enhanced Navigation: See how multi-agent AI assistants guide employees to make informed, cost-effective healthcare decisions.
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Simplifying Complexity: Consolidated vs. Fragmented Technology in Finance

Finance teams are increasingly burdened by the complexities of fragmented technology stacks. Relying on disconnected spreadsheets, legacy systems, and disparate software creates data silos that hinder productivity and increase the risk of costly errors. To keep pace with modern business demands, financial leaders must transition to a more unified approach to data management and reporting.

Read this white paper to discover how a unified technology strategy can transform your finance operations, including:

  • Seamless Integration: Connect disparate data sources into a unified cloud architecture for real-time visibility.
  • Intelligent Automation: Replace manual workflows with automated processes to accelerate reporting and planning cycles.
  • Enhanced Security: Protect sensitive financial data with enterprise-grade security and robust compliance controls.
  • Single Source of Truth: Eliminate discrepancies and drive confident, strategic decision-making with harmonized data.
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Healthcare Credentialing Software Buyer’s Guide

Ready for a change? You’ve come to the right place.

This guide helps you evaluate credentialing solutions from all angles so you can select the best fit for your healthcare organization.

What’s inside:

  • A self-assessment to uncover hidden inefficiencies and costs
  • Must-have credentialing software features and integrations
  • Questions to ask vendors (so you don’t get stuck with the wrong solution)
  • Tips for comparing credentialing software vs. fully managed services
  • And more!

Download the guide and take the first step toward a simpler, smarter credentialing process.

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7 Steps for Sending Rewards and Incentives with Tremendous

Sending rewards and incentives for your business can often become a time-consuming administrative burden. Tracking who received their payments, troubleshooting delivery failures, and reconciling budgets across multiple platforms takes valuable time away from your core goals.

Read this guide to discover how to optimize your incentive programs, including:

  • Streamlined Workflows: Learn how to simplify the sending process and reduce administrative headaches across your team.
  • Flexible Options: Discover how to easily send digital gift cards and monetary payouts to recipients around the world.
  • Automated Compliance: See how automated features, such as W-9 form collection and access controls, keep your business secure and compliant.
  • Budget Management: Explore robust reporting tools that make it easy to track spending, prevent fraud, and reconcile budgets.
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The Future of Gift Cards: No Longer One-Card-Fits-All

Gift cards remain a highly effective way to reward employees, research participants, and loyal customers. However, consumer preferences are shifting rapidly, and a generic approach to corporate incentives is no longer sufficient. To design impactful reward programs, businesses must understand the unique behaviors driving redemption.

Read the white paper to discover insights into modern reward strategies, including:

  • Generational Differences: Learn why younger consumers prioritize mobile wallet integration while older generations still value in-store redemption options.
  • The Demand for Flexibility: Understand the growing appeal of prepaid cards that give recipients total control over where they spend their rewards.
  • Geographic Variations: See how urban, suburban, and rural consumers differ in their brand preferences and redemption habits.
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Sending Rewards & Incentives Faster, Smarter, and Headache-Free

Sending rewards and incentives should be simple. However, without the right tools and processes, many businesses spend more time and money on their incentive programs than necessary. Complex manual workflows can quickly pull focus and budget away from high-priority work.

Read this guide to learn what to look for when evaluating reward platforms, including:

  • Easy Recipient Experience: Ensure your recipients have a seamless and delightful experience redeeming their rewards.
  • Global Reach: Find platforms that support international payouts without logistical hurdles.
  • Automation and Integrations: Learn how to connect your payout platform with your existing tech stack to save time and reduce errors.
  • Security and Compliance: Protect your data and maintain compliance while sending financial incentives at scale.
  • Transparent Pricing: Understand the true costs associated with sending rewards so you can maximize your program budget.
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Scaling Corporate Development For The Next Stage Of Growth

When leadership demands aggressive inorganic growth and multiple acquisitions, traditional approaches like manual spreadsheets and fragmented reporting can no longer keep pace. These outdated methods introduce risk, erode confidence, and slow down critical decisions at the exact moment speed matters most.

Download this white paper to discover a practical framework for scaling corporate development operations, including how to:

  • Centralize intelligence: Create a single source of truth for all deal data, market insights, and financials.
  • Automate data gathering: Replace manual research with automated data flows to evaluate opportunities faster.
  • Streamline collaboration: Enable stakeholders to work in parallel with structured workflows and real-time updates.
  • Accelerate reporting: Leverage dynamic dashboards for instant visibility into pipeline health and deal progress.
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The 2026 Benefits Divide: Key Trends Shaping Employer-Sponsored Benefits

The healthcare landscape is undergoing significant changes. With rising premiums and shifting plan designs, employers and HR leaders face new challenges in managing employee benefits effectively while keeping costs under control.

Read the report to discover insights on:

  • Cost Efficiency Strategies: Learn how the adoption of high deductible health plans and health savings accounts can drive mutual financial savings.
  • Preventive Care Utilization: Discover why focusing on proactive wellness and mental health support is crucial for a healthy workforce.
  • AI-Powered Analytics: Understand how actionable claims data can help identify fraud, waste, and abuse to recoup lost funds.
  • Enhanced Navigation: See how multi-agent AI assistants guide employees to make informed, cost-effective healthcare decisions.
View Now