Closing the Skills Gap

35% of the open positions in cybersecurity can’t be filled today because there are not enough skilled candidates. There are too many threats, hiding amid too much data, leading to overworked analysts unable to focus on what matters most. Automated analytics can empower your existing security analysts to work more effectively on more complex tasks -- essentially closing the skills gap. Find out how.
Get Whitepaper

Optimized Capacity Management Drives Business and IT Success at Sanofi

As a global leader in the pharmaceutical market, Sanofi must support sustainable innovation and growth throughout its large organization. Sanofi IT and business services must perform reliably and consistently even as the number of users expands and new demands are placed on the underlying infrastructure. This paper describes how capacity management enabled Sanofi to prepare effectively for shifting business demands and avoid the kind of bottlenecks that can degrade service. Furthermore, the successful partnership that developed between IT and the business continues to help Sanofi deliver powerful results, such as:

  • Capturing new market opportunities
  • Expanding the company’s global footprint
  • Bringing innovative products to market

Download the WhitePaper below

Get Whitepaper

Get started with capacity management (and this is how)

Learn what steps you can take to implement a capacity management practice that ensures you have the insights to make decisions about what infrastructure resources are needed and when, and understand the associated costs.


  • Organizations need to be more agile and deliver digital services faster
  • Traditional on-premises, hosted, in the cloud: IT infrastructures allow you to scale up and down quickly
  • Capital expenses becoming operational, headcounts reductions, complex IT environment

Can your manual Capacity Management process keep up?

Without a good capacity management practice in place, you lack the insight to make informed IT and business decisions.

Faster! Quicker! With less resources!

Get Whitepaper

Making Self Service a Reality

Giving your users the ability to service themselves is one of the fastest ways to build business value in a digital enterprise. But there's a right way and a wrong way to establish the infrastructure, manage demand and create experiences that will delight different types of users.

In this eBook, discover how to apply self service with the help of enterprise service management. You'll learn about:

  • The advantages of going self service
  • Best practices for creating successful self service
  • How to apply self service to other functions within the business
Get Whitepaper

The Key to Going Digital

The Key to Going Digital explores how transformative technology can help people work faster, smarter and more easily. Discover how to create a productive digital workplace by shifting from traditional IT processes to a people-centric approach.

You'll learn about:

  • Embedding crowdsourcing and social collaboration into workflows give employees a voice in choosing the IT solutions they want to use
  • Creating workplace personas engages and empowers employees
  • How the growth of millennials in the workplace has created significant changes in how we all work
Get Whitepaper

Is an open source business process management solution right for you?

Increased availability of highly functional enterprise open source business process management (BPM) technology is bringing the benefits of BPM solutions within reach of more companies and projects. If you are considering deploying BPM solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for.
Get Whitepaper

Managing Identities, Access and Trust for Digital Workplace Success

The digital workplace is a business strategy to boost employee agility and engagement through a more consumerized work environment. For most organizations, that means providing more mobile, cloud-based and social networking services. IAM programs are still largely focused on traditional corporate styles and technologies and embed traditional security and risk management controls. IAM can thus be an inhibitor for the digital workplace, inhibiting employee agility and engagement gains, and reducing the value of this investment.

This whitepaper will show you the best practices in pursuing a sucessful digital workplace.

Get Whitepaper

Understand The State Of Identity And Access Management: 2014 To 2015

This report provides a spending and technology adoption benchmark for security and risk (S&R) leaders responsible for developing their organization’s identity and access management (IAM) strategy. Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about IAM. Analysis of B2B survey data from Forrester’s Business Technographics® Global Security Survey, 2014 provides an additional layer of insight into the state of IAM today and as S&R pros adapt IAM to meet the requirements of today’s digital business.
Get Whitepaper

Top 8 Trends for 2016: Big Data

The year 2015 was an important one in the world of big data. What used to be hype became the norm as more businesses realized that data, in all forms and sizes, is critical to making the best possible decisions. In 2016, we’ll see continued growth of systems that support non-relational or unstructured forms of data as well as massive volumes of data. These systems will evolve and mature to operate well inside of enterprise IT systems and standards. This will enable both business users and data scientists to fully realize the value of big data.
Get Whitepaper

Top 10 Trends For 2016: Clouds

In 2015, the cloud technology landscape changed in ways that only a highly disruptive market can. From watershed innovation announcements to unexpected business moves, 2015 drove any last shred of doubt from the minds of skeptics that the cloud revolution is permanent. At the eye of this storm is the growing realization that data as a critical business asset can be very efficiently (and cost-effectively) stored in the cloud. The database, integration, and analytics markets are now in a race to understand how each can ultimately capitalize on this shift.
Get Whitepaper

Agile Operations und die drei Wege

In nahezu jedem Gespräch über DevOps geht es um die Transformation von Development-Teams, die der Übergang vom sequenziellen Design von Wasserfallmethoden zum iterativen, agilen Ansatz von Scrum-Methoden mit sich bringt. Und das ist auch kein Wunder, denn sie ist drastisch, spannend und liefert beeindruckende Ergebnisse. Was hingegen genauso drastisch ist, aber weniger oft erwähnt wird, ist der Wechsel, den IT-Operations-Teams aushandeln müssen. Im Zusammenhang mit der uns bekannten vorhersagbaren Stabilität kann die Andeutung, dass eine wachsende Reihe von als „Agile Operations“ bezeichneten Praktiken existiert, irreführend scheinen. Das aber nur, bis man berücksichtigt, wie Cloud-Computing, Microservices, containerisierte Anwendungen und Ähnliches die Definition von Infrastruktur grundlegend verändern. Diese neue, agile Infrastruktur und die mit ihr verbundenen Konzepte wie zum Beispiel geplante Ausfälle bewirken – oder erfordern gar – die Zusammenarbeit zwischen Development und Operations.
Get Whitepaper

API Management—Enabling Digital Healthcare Transformation

It’s clear: the healthcare industry is in need of change. And today, the system is undergoing a critical transformation as it shifts from a volume-based to a value-based delivery model. Gone are the days of simply treating illness. Now, the focus is on managing the episode of care, containing the costs of delivery, optimizing services and improving patient outcomes.
Get Whitepaper

Disparate Communications: Limit the Ability to Grow Business

It isn’t often we meet a business owner that doesn’t want to grow their business. Business growth has always meant more work for the long-suffering guys in IT.

For them, growth means a myriad of problems to struggle with and solve, such as -

• Sourcing and supplying staff equipment

• Increasing the bandwidth of current systems

• Negotiating new service contracts

• Maintaining existing levels of service

Download this whitepaper to explore the different channels of communication for a growing business environment.

Get Whitepaper

Separate Communication Systems are Inefficient & Complex to Manage

When it comes to channels of communication within a business, the word ‘separation’ has long been obsolete. It isn’t often a CEO talks proudly about the many separate means of communication his or her employees use. These days everyone knows that when it comes to sharing information in the workplace the buzzwords are ‘integrated’ and ‘cloud’.

This whitepaper can help break this down for you and show you some great options for a more efficient work environment.

Get Whitepaper