Solving Problems with Application-building Tools: A Buyer’s Guide

As organizations embrace digital transformation, finding new, efficient ways to empower all teams to solve business problems through technology has become essential. One such way is to enable business professionals to build cloud applications that facilitate data sharing and collaboration, automate manual processes and provide greater insight. Download our whitepaper to learn more about how you can choose the right approach for your business application in order to drive operational efficiency and business growth.
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Manage Your People and Projects

Deltek's Enterprise Resource Planning (ERP) software supports end-to end workflow management for project-based businesses.

Deltek's ERP Software allows you to:

  • Win, manage and deliver more profitable projects
  • Manage projects, resources and financials in one central place, giving you the 360 degree view you need
  • Analyse and monitor business and project performance
  • Develop talent and support team collaboration
  • And much more.

Download this infographic to learn more about Deltek’s project-based ERP software

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Office 365 Sales Guide

Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.

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How to Build a Microsoft Teams Chatbot

Microsoft Teams is one of the latest additions to the Office 365 suite. And many organizations have already jumped at the chance to integrate Microsoft’s newest platform into their overall collaboration strategy. One of the useful features built directly into Microsoft Teams is the ability to create and embed a bot that can interact with users naturally through a chat or command-line interface, broadening your Teams app experience. Learn how it works and how to set it up through this ebook.

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Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.

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Gartner Report: Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Get Gartner’s Complete Analysis of Each Contact Center Vendor

The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.

Get the complimentary report now to:

  • Compare contact center vendors and see which quadrant they are aligned to
  • Review the latest market outlook including on premise and cloud deployment choices
  • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement

For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.

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Frost & Sullivan: Customer Engagement is Ripe for Change

Is Your IT Team Ready to Enable Digital Transformation?

Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.

An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.

Read this white paper from Frost & Sullivan for a pragmatic approach to:

  • Identify process changes and goals with lines of business
  • Benchmark your current infrastructure and technology gaps
  • Consider cloud omnichannel solutions for easier deployments and simple scalability
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Connecting the Lifecycle of Construction

HOW OPEN APIS FOSTER INNOVATION, BUILD BRAND AWARENESS, AND MAKE YOUR CUSTOMERS HAPPIER.

There is a myth that construction has been slow to adopt technology. The truth is that technology has been slow to provide solutions for AEC. But an open API approach to the industry has the power to change that.

Download our free eBook, “Connecting the Lifecycle of Construction,” and learn how open APIs can:

  • Allow for a culture of greater productivity and faster innovation
  • Bring success across the AEC ecosystem (and specifically your business)
  • Eliminate issues like double entry, data silos, and rework
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Construction Softwares Next Big Thing

Construction Software's Next Big Thing: The Platform

Download our free eBook to find out more about:

  • How APIs are expanding the current technology ecosystem
  • The challenges presented by unintegrated software solutions and how this affects organizations as a whole
  • How clients, field staff, and executives benefit from PaaS and APIs
  • Tips for choosing a platform solution to fit your needs
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A New Frontier: Construction OS

In the 1980s, paper was the dominant medium of exchanging information–project teams specifically, would have to physically hand over reports or drawings or send them in the mail.

Technology advanced and we moved on to fax machines and, eventually, computers and the Internet where we could share information from our mobile devices and store data in the cloud.

But technology is NOW advancing faster than ever and the construction industry is ready.

THAT’S WHERE CONSTRUCTION OS COMES IN.

Download our free eBook to find out exactly what an OS is, how it’s different than what you’ve been using, and how your business can use an OS to get ahead (by leaps and bounds) of the competition.

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Construction Software Buyers Guide

Choosing a construction software solution is an important decision. Not only is it a significant investment in terms of cost, time, and resources, the solution you choose will have an enormous impact on the daily activities of your construction teams. Therefore, it's vital to conduct the proper research and enter the process with the right information and questions in hand to help you select the best software for your teams.

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How Much Are You Losing to Rework?

Sources say it can be anywhere from nine to thirty percent of your profits. It may seem like these losses are an unavoidable and an accepted part of the building process, but they don't have to be...

Download this eBook to learn about the top six mistakes that create rework and how to avoid them.

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3 Quick and Easy Fixes to Increase Site Performance

Recommendations to Discuss with Your Development Team and Technology Partners.

When buying products online, shoppers have to put their trust into eCommerce stores. They have to trust that their information won't be stolen, that the order will go through and that it will be shipped on-time, to the correct location. When a site is slow, not only does it frustrate online shoppers, it takes away the legitimacy of the site and their trust in it.

Poor site performance can cost you sales, revenue, customers, and even a high ranking on search engines.

Download the guide to learn how you and your development team can boost site performance.

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Delivering the Ultimate Omnichannel Retail Experience

Omnichannel isn’t about making a quicker, cheaper sale with fewer human touchpoints: it’s about creating a system which lets you to nurture your customers at every step of their buyer’s journey.

This Whitepaper from Magento and Premier Technology Partner dotmailer describes how well connected ecommerce and marketing teams and systems are crucial for a true omnichannel approach. Download the paper to discover:

  • Why automated marketing messages, sent in real time, are the most effective way to communicate throughout the purchase journey
  • Web and email personalization tips for omnichannel merchants
  • Why an email address is your unique identifier
  • Three tried and tested marketing methods to drive customers to your site and stores
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