Unauthorized Sellers

As marketplaces like Amazon and Walmart grow, so does the problem of unauthorized sellers – those promoting and selling your products without your permission. Because they are not bound by any terms or pricing policies, these sellers introduce many challenges that can be very detrimental to your business:

  • Brand Erosion
  • Price Pressure
  • Distributor Alienation

Discover why traditional methods no longer work and how to enhance your price protection strategy.

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The MAP Playbook

Choosing the right products and the right prices for them can be a difficult task. But don’t worry, we’re here to help you write a flawless MAP policy.

Where do you start when it comes to drafting a MAP policy? You and your retailers have agreed upon a suggested retail price, but you want to make sure they’re respecting your prices to provide consumers with a consistent impression of your brand’s value across all sellers and channels. Do you use MSRP as a starting point? Or will you establish an entirely independent price? What will you do to combat MAP violators? We’ll help you create a template that can help you establish a policy that will be easy to sell to your reseller network and will be respectful of your brand value.

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MAP Enforcement Case Study

Skullcandy enforces strict MAP (Minimum Advertised Price) policies regarding the price points at which their authorized sellers are allowed to list their products on their respective websites and marketplace listings. To enforce this, Skullcandy was manually monitoring their resellers’ sites. It was tedious, costly, and extremely inaccurate, especially since they could only check the sites once every few days. This often meant that resellers could continuously change their prices and violate Skullcandy’s price policy without getting caught.

Read on to see how Skullcandy was better able to protect their brand with automated MAP monitoring and unauthorized seller detection.

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Enterprise Data Backup & Recovery Architectures

Comparing On-Premises vs. Hybrid vs. Hosted vs. Cloud-Native

There is more critical data to back up than ever before, and on-premises data protection has not kept pace. Modern data environments are distributed, and include remote and branch offices, mobile devices, and cloud applications.

Due to on-premises backup challenges, IT managers are struggling with lost data, fragmented management and poor visibility, which also impact their ability to comply with regional data residency and security rules, and service-level agreements (SLAs). To overcome these challenges, your organization will need to modernize your data protection strategy.

Read this eBook and you’ll learn:

  • The real challenge with on-premises data protection
  • Which data protection architectures are the most popular
  • The difference between hosted cloud vs. cloud native
  • Which cloud data protection strategy is right for your organization

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Streamlining VM Backups With The Public Cloud

Managing Your VMware, VMC, Hyper-V, and Nutanix Backups With the Public Cloud

Managing the backup and restore of virtual machines in a distributed environment is typically a convoluted process. Leveraging a cloud-native platform for these data protection workloads enables organizations to reduce the demands on IT teams as well as their budgets.

Find out how Druva can help you harness these advantages:

  • Infrastructure that is hosted completely offsite
  • Fast response times in the case of failover for disaster recovery (DR)
  • Dynamic DR and global workload mobility
  • Centralized global coordination and monitoring
  • Radically lower total cost of ownership (TCO)

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2018: State Of Virtualization In The Cloud

Momentum of cloud adoption for virtual workloads continues to grow, but it’s not without challenges. While there are a variety of motivations driving this transition, one thing is clear: organizations are still figuring out what the best approaches are.

No matter where you are on your journey to the cloud, understanding the role the cloud plays with your virtual environment has become an integral part of your IT initiatives.

Download this report to learn about:

  • The challenges organizations face on their journey to the cloud
  • The motivations - and risk - associated with this trend
  • How organizations globally are approaching moving virtual workloads to the cloud

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Making The Business Case For VMware Cloud Backup

Managing the backup and restore of virtual machines is typically a complex operational process. Making the business case to move these workloads to the cloud is critical to reduce new hardware, software, and administrative burden.

Gain real-world Insights that will help you:

  • Understand the economics of legacy solutions vs cloud-based solutions.
  • Calculate the return on investment (ROI) for your project.
  • Remove virtual infrastructure backup complexity
  • Leverage enterprise cloud backup for disaster recovery
  • Reduce costs up to 60% with an all-in-one cloud-native backup solution

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How To Move VMware Data Protection To The Cloud

Managing the backup and restore of virtual machines in a distributed environment is typically a convoluted process. Leveraging a cloud-native platform for these data protection workloads enables organizations to reduce the demands on IT teams as well as their budgets.

Read how VMware data protection in the cloud provides:

  • Infrastructure that is hosted completely offsite
  • Fast response times in the case of failover for disaster recovery
  • Dynamic Disaster Recovery (DR) and global workload mobility
  • Centralized global coordination and monitoring
  • Radically Lower TCO

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Webinar (ft. Forrester): Drive Business Performance by Improving Your Claims Communications

Just because you’re a regional insurer doesn’t mean that your customers have lower expectations of you when it comes to the claim experience. They expect the same kind of support and transparency from you that from your larger, well-resourced competitors deliver.

To achieve a great experience, claims professionals need to understand their customers better, how they navigate the claims journey, and the communications that will cost-effectively drive great claims experiences.

In this webinar, Forrester Research and Quadient will discuss:

  • Why insurers need to introduce the light of day into claims processes
  • The state of claim communication
  • How cloud communications can extend the customer relationship by making the claim process more transparent

Join our guest Ellen Carney, principal analyst serving ebusiness & channel strategy professionals at Forrester and Andi Dominguez, Product Marketing at Quadient, for a live webinar discussing the business impact of a great claims experience.

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Reimagining Digital Experience: Using the Cloud to Enhance Customer Communications

Customer communication management (CCM) solutions provide a powerful example of how use of advanced technology that incorporates cloud delivers capabilities that are needed today and also provides businesses that are looking to manage omnichannel requirements spanning electronic systems and high print volumes with the capacity to achieve – in the language of digital transformation – “enterprise-wide automation spanning multiple functions and modernizing of current processes & supporting infrastructure to achieve previously unattainable or unimaginable outcomes.

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Novarica Market Navigator: Document ECM/CCM Systems

This report is designed to provide an overview of the current solution provider marketplace for document management/enterprise content management (ECM) systems and document creation/customer communication management (CCM) solutions. It is also designed to assist both property/casualty and life/health/annuity insurers in drawing up their shortlists of potential providers based on vendor market position and offering details.

These reports do not render judgment, since the fit between a potential provider and an insurer will be determined by the specific situation and needs of that insurer. Novarica provides these types of advisory consultations to more than 100 insurer clients through its retained advisory services.

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Insurance and Customer Communications Management (CCM) – Give Consumers What They Want

For a long time, insurance companies were in the driver’s seat when it came to customer communications. Not anymore. A combination of rapidly expanding digital technology and changing demographics has transformed the interactive landscape and the customer engagement model.

Digital consumers are changing the rules of the game. The customer is now in control more than ever before, with numerous purchasing options, vast online research tools and multiple touch points. For many transactions, consumers increasingly prefer digital channels, which make content universally accessible by mixing media (graphics, text and video), tailoring messages (providing discounts, location or demographic information) and adding social connectivity (allowing communities or friends to build around themes and needs).

This paper will explore the significant shift in consumer communication expectations, the traditional hurdles that insurers face and how these can be overcome with a broad CCM vision based on practical, achievable business goals. The fact is that insurers have not kept pace with rapidly emerging customer needs. It is critical to be relevant and speak to the customer in their voice. If you can’t communicate with customers in the way they want, someone else will.

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Manage claims correspondence in the cloud

Quadient® Correspondence is a subscription-based SaaS solution that enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence to customers across print and digital channels, with no reliance upon IT.

Quadient Correspondence was designed and priced for insurers who want to further their transformation to digital, but don’t have the resources to invest in an end-to-end customer communications management (CCM) solution.

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Quadient® Inspire and Guidewire InsuranceSuite™

Many organizations have separate tools, teams and third parties dedicated to designing and creating content for mobile, web, and print communications. This results in duplication of efforts, inconsistency and compliance risk. Inspire enables you to create timely, contextual, personalized and accurate communications for all channels from one intuitive interface. This eliminates the need for multiple siloed teams, reduces risk and ensures a seamless customer experience.

Our technology is fully integrated with Guidewire InsuranceSuite™. It also integrates with your existing legacy IT systems and offers flexible implementation options including on premise, hybrid and cloud applications. Inspire makes it easy to leverage existing templates, archived content, and data from your core systems to create highly personalized, timely and accurate communications across all channels.

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SD-WAN 101: What it is, what it does and why you need to know now

Windstream’s solution utilizes software-defined networking (SD-WAN) to strategically route traffic over a combination of private and public access types to reach multiple locations. This is where customers keep control over their network from one specific location, which will cut down management.

Benefits of Windstream SD-WAN are:

  • Data security
  • Increased Efficiency
  • Simplified Network Management
  • Scalability

Download Windstream's whitepaper to read more about what SD-WAN and what it can provide for your company.

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