Cloud IQ Cloud Based Analytics and Machine Learning

Manage storage from anywhere and see the future of cloud-based storage management & analytics in this demo-filled session.

Download this webcast from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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How Toad for Oracle DBA Edition Complements Oracle Enterprise Manager

If you use Oracle technologies, you may be relying on Oracle Enterprise Manager (OEM) to manage your clouds, applications and databases. But if you’re responsible for multiple environments with hundreds of databases as well as Oracle Real Application Clusters (RACs) and Oracle Exadata, then OEM alone will not enable you to do your job effectively.

Toad for Oracle DBA Edition can help, complementing OEM by delivering critical functionality in three key areas: performance management, database maintenance and change management. By contrasting how DBAs can use Toad for Oracle DBA Edition and OEM for common tasks in each of these three areas, this technical brief illustrates how using Toad alone, or both solutions together, can simplify Oracle database management and improve DBA productivity.

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Live Webinar! Going Evergreen: How a Subscription to Innovation Delivers Unbeatable Storage

Join us on June 14th, 2018 at 11:00 AM Pacific Time (US and Canada)!

Buying storage once and upgrading it as needed, all without disruption or rebuying TBs you already own, may sound like a dream. But Pure Storage's Evergreen™ Storage has been delivering this reality to customers for years. In this live webinar, you’ll learn how a cloud-like approach to on-premises storage enables organizations to subscribe to a storage experience that keeps getting better with age. Pure Storage Product Marketing Manager, Kevin Rickson, will guide you through the basics of Pure's Evergreen Subscriptions, what's new, and how Evergreen can save any organization 30% and more over traditional storage.

Click to register for our live webinar on June 14th and obtain a bonus IDC white paper on why Evergreen Storage is changing the rules for how customers buy and modernize their storage.

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eBook: Not All Cloud Contact Center Platforms Are Created Equal

Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important..

Download this eBook and learn:

  • How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations.
  • The benefits of utilizing a platform built on microservices architecture.
  • How to take your business to the next level with a built to scale cloud contact center platform.

Get Whitepaper

Forrester Report: Artificial Intelligence with the Human Touch

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.

See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.

Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.

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Recommended New Approach to Improve Digital Application Performance

Online applications and services, from ecommerce to government services, increasingly address a global audience. These services require a globally-distributed architecture that is optimized to deliver a high-quality user experience. Traffic optimization solutions based on managed DNS services are a critical component of such distributed architecture. They offer an efficient method for optimizing globally-distributed architectures for both end-user performance and cost.

When these optimization services are able to make traffic management decisions based on real-time performance analytics, they become immensely more valuable and effective. They allow application owners to build traffic optimization policies that are based on real-time network conditions, rather than purely static conditions like geography. Combining real-time performance data with cost metrics enables application services to be optimized for performance and cost.

This white paper examines why operators of online services should leverage managed traffic optimization services that use a combination of real-time data feeds, including real user measurements (RUM), active and passive monitoring, and location-based information. It briefly reviews NS1’s Pulsar RUM analytics and Managed DNS traffic management platform.

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eBook: Not All Cloud Contact Center Platforms Are Created Equal

Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important..

Download this eBook and learn:

  • How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations.
  • The benefits of utilizing a platform built on microservices architecture.
  • How to take your business to the next level with a built to scale cloud contact center platform.

Get Whitepaper

Forrester Report: Artificial Intelligence with the Human Touch

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.

See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.

Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.

View Now

Forrester Report: Artificial Intelligence with the Human Touch

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.

See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.

Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.

View Now

eBook: Not All Cloud Contact Center Platforms Are Created Equal

Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important..

Download this eBook and learn:

  • How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations.
  • The benefits of utilizing a platform built on microservices architecture.
  • How to take your business to the next level with a built to scale cloud contact center platform.

Get Whitepaper

DNS that moves your business

NS1 is the leader in next generation DNS solutions that orchestrate the delivery of the world’s most critical internet and enterprise applications. NS1’s purpose-built platform transforms DNS into an intelligent, efficient, and automated system in your stack, driving dramatic gains in reliability, resiliency, security, and performance of your application delivery infrastructure. Download our whitepaper to learn how to deploy a powerful, security-minded DNS your way.
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Cyber Resilience eBook

CYBER RESILIENCE PREPAREDNESS. EXPERT INSIGHT, TIPS AND GUIDANCE

Navigating a turbulent cybersecurity climate can be hard – especially as threats like Petya and WannaCry continue to cripple organizations. Business disruption, downtime, technical failure and data loss are all real risk factors that can’t be ignored.

The power of preparedness is in your hands. It’s time to start thinking holistically about safeguarding against email-borne threats and mitigating risk – it’s time to implement a cyber resilience strategy.

Get expert insight, tips and guidance from industry thought leaders on how to build a cyber resilience plan for email in this e-book.

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Planning for Office 365 Gaps

Learn Office 365™ Migration Risks and How to Avoid a SaaS Monoculture.

When considering a move to Office 365, organizations must be aware of several significant risks to their email infrastructure. The cloud may seem like a simple, cost-effective alternative to on-premises email, but continuity and security issues cannot be overlooked.

Download the E-book to learn more about how to avoid cloud email headaches.

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Digital Business Process Management: A Transformational Force

These days, we are witnessing the greatest expansion of information technology into business processes ever seen. Entire new businesses – running solely on the cloud, employing data in new and ingenious ways – are disrupting the corporate world to the point where even the largest organizations are fearing for their relevance. Today’s consumers are digitally empowered, not only with devices, but also an abundance of online resources.

Red Hat is the world’s leading provider of open source software solutions, using a community powered approach to provide reliable and high-performing cloud, Linux, middleware, storage, and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As a connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT.

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5 Things You Didn’t Know You Could Do With DNS

For businesses that need to deliver Internet-scale performance and reliability for high-volume, mission-critical applications, NS1 is a comprehensive DNS and traffic management platform that uses infrastructure data to make intelligent routing decisions in real time. Unlike traditional DNS technologies that are fractured and rudimentary, NS1’s dynamic, data-driven platform and unique Filter Chain routing engine were purpose-built for the most demanding applications on the internet.

Download our whitepaper to learn about the 5 ways NS1's next-gen DNS platform can help you manage traffic in ways that were previously impossible.
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