2020 Upskilling: Enterprise DevOps Skills Report

Successful digital transformation requires quality tools and secure systems, but it also needs the right culture. What human skills do business leaders find most valuable in operations? Which functional skills are growing in importance in development? What job titles are on the rise?

The Upskilling 2020 report explores the state of DevOps and human transformation, as well as the core skills required for successful DevOps adoption. This report reveals the emerging themes among IT professionals in the midst of digital transformation, including the difficulties of carrying out DevOps transformations and hiring the right humans. It also shares specific skills that are most needed among DevOps humans and examines the progress and importance of upskilling at the enterprise. The 2020 report offers insights from both a global and regional perspective.

The Upskilling 2020: Enterprise DevOps Skills Report answers these questions and more through research conducted by the DevOps Institute and sponsored by HCL Software DevOps. You can download your free copy of the report by filling out the form on this page.

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How DevOps leads the way to digital business transformation

Digital transformation has been occurring in organizations of all sizes for the past few years, yet the process isn’t moving fast enough to move the needle in many companies. How can DevOps help increase the velocity and impact of digital transformation? That's what DevOps.com's experts explore in this eBook.

Regardless of IT spending plans, nearly three-quarters of enterprise IT executives surveyed said they expect to either accelerate or maintain digital transformation initiatives and projects. The only way to accelerate the building and deployment of modern digital business applications is to embrace best DevOps practices. Organizations are quickly discovering that not only have the timetables for these projects been accelerated, but also digital business applications need to be updated continuously.

End users have come to expect applications to expose a regular cadence of new features and updates. They also expect those applications to be secure no matter what vulnerabilities have been discovered and when. The only way to live up to those expectations is to accelerate the rate and reliability of new features and functions added to an application.

Download the free eBook, "How DevOps leads the way to digital business transformation," to take a deep dive into this topic.

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Meet your all-in-one DevOps solution provider

HCL Software has combined the market-leading continuous delivery, value stream management, testing, modeling, and security tools to become your one-stop-shop for DevOps solutions and expert advice. It's now easier than ever to find the DevOps toolset that fits your organization's unique needs.

Join this webinar with DevOps leaders, Steve Boone and Brian Muskoff, to learn how your organization can benefit from HCL Software DevOps. See our solutions in action, and find out how we're addressing industry trends.

This webinar is great for software delivery managers, transformation leaders, and development professionals at any stage of their DevOps journey.

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5 DataOps Best Practices For Cloud-Based Application Development

Fast moving application development teams increasingly leverage the flexible capacity and operational efficiency of the cloud to increase agility. Experiences with cloud-based lower-level environments are an opportunity to re-architect IT processes and establish new security policies, increasing knowledge and confidence when it’s time to migrate production workloads.

This is a time to optimize DevOps workflows and remove overhead that will hinder cloud adoption and scale in the future. The same should be true for the data pipeline that feeds the release train.

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5 DataOps Best Practices For Cloud-Based Application Development

Fast moving application development teams increasingly leverage the flexible capacity and operational efficiency of the cloud to increase agility. Experiences with cloud-based lower-level environments are an opportunity to re-architect IT processes and establish new security policies, increasing knowledge and confidence when it’s time to migrate production workloads.

This is a time to optimize DevOps workflows and remove overhead that will hinder cloud adoption and scale in the future. The same should be true for the data pipeline that feeds the release train.

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Achieving interoperability in healthcare with APIs

While the majority of healthcare providers have implemented an EHR system, most are incompatible with the full slate of clinical and non-clinical systems necessary to exchange critical health information and ultimately, provide the highest quality of care.

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7 steps to cultivating a thriving API ecosystem

The world is undergoing digital transformation in every industry and, increasingly, in our daily lives. APIs are the digital access point to the business capabilities that power the digital economy. On the one hand, organizations such as HSBC, Wells Fargo, and Splunk are transforming into companies of the future by building their businesses on the bedrock of API-led connectivity. On the other hand, companies that lack APIs are finding it difficult to innovate and keep pace in the digital age. The most successful digital organizations recognize that their APIs grow in value the more they are connected to a broader ecosystem of applications, developers, partners, and customer experiences.

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Migrate to SAP S/4HANA with MuleSoft

Launched in 2015, SAP S/4HANA represents a major step forward in enterprise resource planning (ERP) software. However, with this change, SAP is ending support for SAP ERP in 2025, requiring existing customers to upgrade to S/4HANA.

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How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic and political uncertainty, and emerging new technologies. Stakeholders demand greater transparency into the supply chain to optimize operations and cut costs. Customers demand easier access to their data as well as digital channels to increase engagement with their energy and utilities providers. Geopolitical activity, coupled with changing governmental policy, drives unparalleled industry uncertainty. Moreover, advancements in technology, such as IoT and renewable energy sources, are opening up new business opportunities, while at the same time increasing competition. Business leadership must prepare their organizations to adapt and evolve with the industry.

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Addressing Challenges in Hybrid Cloud Security

How can you secure your apps and services without compromising your schedule? (Hint: It’s all in the automation.) Enterprises are using hybrid cloud technologies to enrich the user experience and power their digital transformation. But running applications in public clouds while managing the application data in private clouds makes for a unique set of security requirements. We discuss the challenges that DevOps teams face in hybrid environments and how those challenges can be overcome.

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Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

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Using APIs to Build Your OmniChannel Architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

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eBook – Transform your digital retail experience

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

  • Why existing approaches are not sufficient for the pace of digital transformation that retail demands.
  • How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers.
  • How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks.

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Whitepaper – Modernize retail customer engagement with APIs

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

  • A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
  • The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
  • How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

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eBook – Building the Connected Retail Experience

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft.

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

  • How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed.
  • How APIs can be used to address the unique business and IT challenges faced by retailers.
  • How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity.

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