Covid has changed everything. Especially how we work.
Helpdesks are being forced to work in ways they never have before and adjust on the fly as they try to create sustainable strategies for the new normal.
In this infographic with LogMeIn, we partnered with IDG to poll a total of 119 ITDMs to understand the impact of increased remote work on IT helpdesks.
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees. Employees are using their own personal devices (or similar corporate devices) at work much more frequently, and they expect the same level of mobile support in the corporate world as they receive in the consumer one. Deliver anything less and companies risk taking a hit on employee productivity and job satisfaction.
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
Like larger firms and enterprises, smaller organizations face enormous problems in managing email and web security threats. However, smaller organizations are at a decided disadvantage when attempting to manage security using on-premises solutions because they lack the same economies of scale enjoyed by their larger counterparts.
In this white paper by Osterman Research and Mimecast, learn how smaller organizations can address these security inadequacies by integrating their email and web security capabilities using the cloud as the delivery model.
When you think of a security operations center (SOC), what comes to mind? Is it an organized team of security analysts and engineers who detect, analyze, and respond to incidents, always working in lockstep with business managers to execute on the security strategy? Or, is it a few analysts who spend their days reactively responding to unprioritized security issues with a variety of point tools at their fingertips?
The Mimecast Web Security service helps keep organizations and employees safe on the web by blocking access to malicious sites, allowing the enforcement of acceptable web use policies and mitigating shadow IT risks through uncontrolled cloud app use.
Download this in-depth review by the SANS Institute to:
Many organizations are coming up short when protecting against modern email threats. A more comprehensive email security solution is needed, one that protects at the perimeter, inside the network and the organization, and beyond the perimeter. Mimecast's Email Security 3.0 strategy can help. Get the full report!
Despite the many security technologies and education in place, phishing and business email compromise remain two of the biggest threats for organizations everywhere. Domain-based Message Authentication, Reporting & Conformance (DMARC) is an email authentication protocol that verifies legitimate senders and prevents malicious emails or unverified sources from ever reaching the workforce’s inbox. In this report, you will learn what DMARC is, how it works, and how S&R leaders implement it today. Get the full report!
The accuracy and speed of response are critical when it comes to protecting your brand equity, digital trust in your brand, and your sensitive data during and after digital transformation initiatives. However, budget constraints also require a solution to be cost-effective. Leveraging a managed digital risk protection service is a best practice more enterprises are using to reduce attacks outside their network perimeter.
Brands have been the unwitting victims of scams since time immemorial. Now, in the age of phishing, it’s worse than ever. Sophisticated brand exploitation lures have been used to kick off some of the world’s most devastating cyberattacks. Many organizations think they’re helpless to do anything about it. But with a combination of DMARC records, AI-based advanced brand protection systems, threat intelligence sharing and improved user awareness, brand owners can effectively combat even the most nefarious fraudsters.
Malicious actors use phishing, social engineering and brand impersonation techniques to steal login credentials and compromise email accounts, creating serious risks of data breach and financial fraud.
Meanwhile, the rapid growth of cloud services, notably collaboration suites Microsoft 365 and G Suite, is fundamentally changing the organizational attack surface, creating challenges for traditional defensive strategies.
This whitepaper explores the account takeover threat in detail and suggests a comprehensive email security strategy to address both the human and technical risk areas.
Email is the most widely used business application—and the No. 1 vector of cyberattacks. For Microsoft’s enormous installed base of Microsoft 365 Exchange email users, the cyber threat is particularly acute. This paper explores the security challenges facing organizations that rely on Microsoft 365 for email and provides recommendations designed to mitigate these risks.
While the pandemic put pressure on many companies’ ability to function even at a basic level, others were able to turn the unprecedented market conditions to their advantage. This was in-part due to ‘low code’ development, which provides companies with the ability to create and roll out new services and user experiences without having to engage in long development projects.
This white paper explores the emergence of low code development and explains how it can unlock the value from enterprise content, improving user experiences and gaining business advantage.
At Eaton, we've always strived to get to know IT pros and their needs by listening to them directly. Recently we launched My IT Galaxy, a questionnaire-slash-infographic creator, where nearly 900 IT pros told us about their day-to-day realities, infrastructure, and stance on pizza toppings.
Our survey included a spectrum of environments, organizations and industries, including education, healthcare, finance, and retail. And so, a whole galaxy of IT insights was born. Here are some of the results.
At Eaton, we've always strived to get to know IT pros and their needs by listening to them directly. Recently we launched My IT Galaxy, a questionnaire-slash-infographic creator, where nearly 900 IT pros told us about their day-to-day realities, infrastructure, and stance on pizza toppings.
Our survey included a spectrum of environments, organizations and industries, including education, healthcare, finance, and retail. And so, a whole galaxy of IT insights was born. Here are some of the results.