Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

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Webinar – COVID-19 impact to API strategies in financial services

In this webinar, we will share how COVID-19 is drastically accelerating the trend to digital in Financial Services. Today’s global challenge is changing customer behaviors, increasing demand for digital businesses, and straining IT teams. As companies strive to adapt by enhancing their digital capabilities and transforming IT operations to increase speed and agility, integration is more critical than ever before.

Join this webinar to learn:

  • Why integration is key to enable digital capabilities and drive competitive advantage in the long-term
  • What leading companies have already done to ensure business continuity and operational resilience and how you can catch up
  • How to tap into your ecosystems to build unique experiences that are responsive to customer needs revealed by the COVID-19 pandemic
  • How to leverage the capabilities of other enterprises for compelling applications of your own

Presented by:
Adrian Melillo, Regional Executive, Office of the CTO, JAPAC MuleSoft

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Webinar – Transform policyholder engagement with MuleSoft, Salesforce and Guidewire

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

  • Best practices for using APIs to surface policy and claims data from Guidewire.
  • How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

  • Josh Mikulewicz, Solution Engineer, MuleSoft
  • Steve Murphy, Senior Solution Engineer, MuleSoft
  • Matt Serna, Head of Industry Marketing, MuleSoft

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Webinar – Building a platform for digital insurance

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

  • How industry leaders have digitally transformed insurance offerings with a platform business model.
  • How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
  • Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

  • Ben Turner, CTO, Legal and General
  • Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
  • Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

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Webinar – Building a digital banking platform with APIs

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

  • Angie Campos, Industry Marketing for FS&I, MuleSoft
  • Michel Vaja, Head of UK Payments Practice, Capgemini

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COVID-19 Just Accelerated Your Road to Automation

This webinar focuses on how COVID-19 has accelerated your road to automation, and how you can use K2 tools to not only patch the gap, but rapidly automate solutions across your enterprise. Learn tips to implement your automation strategy and become adept at adapting to crises with speed and agility. This discussion also explores how COVID-19 broke organization's processes, but more importantly how COVID-19 has created a new "business as usual".

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Webcast TLS and the Zero Trust Paradigm

The Zero Trust model, based on the simple principle of “trust nobody”, defines rules which enhance the security of networks against attacks, whether they are initiated from the outside or within. However, with rise of encryption of Internet traffic, it is becoming increasingly difficult to implement the Zero Trust model in an effective way. 

This On Demand webinar discusses:

  • The Zero Trust model.
  • The role visibility plays in the implementation of Zero Trust .
  • How TLS decryption is essential for a fool proof Zero Trust strategy.

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SSL Insight for Healthcare – Because prevention is better than the cure

In this webinar, you will learn about the threat landscape the healthcare industry is facing. The healthcare industry holds some of the most important sensitive data, and with such large volume of information, it has become a large target of recent cyber attacks.

This presentation goes into detail about the kinds of strategies the industry employs to prevent these attacks, and ultimately shows how A10 can surmount the challenges and deploy a centralized management solution that allows full visibility into any deployment.

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Meet your all-in-one DevOps solution provider

HCL Software has combined the market-leading continuous delivery, value stream management, testing, modeling, and security tools to become your one-stop-shop for DevOps solutions and expert advice. It's now easier than ever to find the DevOps toolset that fits your organization's unique needs.

Join this webinar with DevOps leaders, Steve Boone and Brian Muskoff, to learn how your organization can benefit from HCL Software DevOps. See our solutions in action, and find out how we're addressing industry trends.

This webinar is great for software delivery managers, transformation leaders, and development professionals at any stage of their DevOps journey.

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DataOps Best Practices for Hybrid Cloud App Dev

Learn more about data agility for application development, specifically the real world challenges for test data management in the hybrid cloud architecture. This webinar also explores DataOps practices that increase efficiency of CI/CD workflows in this model.

Presented by:

  • Leonore Adam | Delphix Product Marketing
  • Alberto Sigismondi | Delphix Product Management
  • Doug Smith | Delphix Cloud Alliance
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    DataOps Best Practices for Hybrid Cloud App Dev

    Learn more about data agility for application development, specifically the real world challenges for test data management in the hybrid cloud architecture. This webinar also explores DataOps practices that increase efficiency of CI/CD workflows in this model.

    Presented by:

  • Leonore Adam | Delphix Product Marketing
  • Alberto Sigismondi | Delphix Product Management
  • Doug Smith | Delphix Cloud Alliance
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    FreddieMac- Crawl, Walk, Run – Improve IT operations with xMatters

    Over the course of the past several years, FreddieMac's IT service management needed a way to pull support staff and information from workday, the current system at the time. They needed a tool that was easy to use, worked reliably all the time, and something that was consistent and fun. Instead of updating information manually on spreadsheets, they were able to achieve IT excellence with xMatters.

    Learn more about FreddieMac's journey with xMatters, and how they integrated with ServiceNow to master roster rotations, manage escalations among staff, and streamline the IT infrastructure to grow from ~100 to ~300 support groups.

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    How Telefonica Reduced Complexity for MIMs Using Subscriptions & Flow Designer

    A couple years ago, Telefonica teamed up with xMatters to transform the comps for MIMs. This process sought to use different tools like workplace or Facebook, to see if there could be improved communications with customers.

    The team had trouble using JavaScript, and found the development environment was arcane and broken. They decided to use xMatters Help Pages to understand workflows and custom integration in order to optimize the platform. The team implemented a workplace designer and chatting integration, along with workplace and Facebook integration to streamline the communication process.

    Learn more about Telefonica's journey, and how xMatters helped decrease the number of licenses needed for broadcast messages, and subsequently increased their reach of comms with ~600-700 more use cases.

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    Webcast: Mobile Advertising POVs on the latest Performance IndeX

    UA veterans and marketing newbies alike will gain actionable insights.

    Join us in a conversation with Jeet Niyogi (Playtika), Melissa Lertsmitivanta (realtor.com), Adam Lovallo (Grow.co), and Sunil Bhagwan (AppsFlyer) as they discuss their POVs on the latest findings of AppsFlyer's semi-annual Performance IndeX report.

    The Performance IndeX provides marketers with the most comprehensive report to date on the evolving mobile advertising industry. Covering activity in the second half of 2019, edition X analyzes 25 billion installs and 52 billion app opens of over 16 thousand apps around the world.

      Watching this webcast, you'll learn:
    • Latest media source rankings by vertical (e.g. finance, entertainment, and gaming sub genres).
    • Retargeting rankings by region.
    • Growth insights on Google, Facebook, Apple Search Ads, Snap, ironSource, AppLovin, Unity Ads and more.

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    Harnessing Data Lifecycle Webinar

    Customer data and analytics can take many forms, from descriptive analytics on operational data to inferring customer sentiment based on real-time social media feeds. With a variety of analytical tools for streaming, operational and unstructured data, businesses are asking more questions of more data. Yet, deriving and operationalizing the best answers effectively can be a matter of connecting the dots across different analytical workflows and the different teams, from BI analysts to data scientists, that use them.

      In this webinar, we’ll explain how integrated analytics experiences on Cloudera Data Platform (CDP ) can help you:
    • Connect the dots to efficiently deliver the right data and analytical outputs to the right systems at the right time, to operationalize insight effectively
    • Quickly stand up a data mart from multiple data sources and analytical workloads
    • Analyze data and then use machine learning for predictive analytics and streaming natural language processing
    • Enable a richer, data-driven business understanding of customer experience, what’s driving it, and what to do about it, in real-time.

    The webinar includes a live demo and Q&A with our expert panel. We hope to see you there!

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