The CSP Bible: Your Ultimate Handbook to the Cloud Solution Provider (CSP) Program

How much do you really know about the CSP? Ever since Microsoft introduced it in 2014, resellers have been told that the CSP will help them develop better relationships with their customers and increase their profits. But a lot of MSPs are wondering how it really works. They’d like to know which products they can sell under the CSP and which services they have to provide their customers. Can they work with Microsoft as a Direct Partner or, would it be easier to join forces with a CSP distributor as an Indirect Reseller? These are valid questions and it’s important you understand these points before you seriously consider this program. Our free eBook will put you on the right track.

Here are some of the topics we’ll cover:

  • Which products you can sell under the CSP
  • The difference between CSP Direct and Indirect
  • A reseller’s responsibilities under the Direct and Indirect business models
  • Four Keys to Success as a CSP reseller

Download your guide here.

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Your Guide to Surviving The End of Microsoft’s Advisor Program

Microsoft has pulled the plug on its advisor program

That's right. As of June 20, you won't be earning any commissions for reselling Office 365 as a Microsoft Advisor. And, you won't earn a single cent for managing Microsoft cloud subscriptions for your clients. Have you thought about what this means for your cloud business?

Here's what you'll learn:

  • How you can maintain your revenue
  • How easy it is to transfer your Office 365 clients
  • Why you should consider moving to the CSP Program
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Accelerate automation with Ansible by Red Hat

Ansible by Red Hat® can help organizations achieve an effective approach to business automation, but the path to DevOps can be long and complex. Outdated habits must be replaced with more efficient practices, but new tools and processes require buy-in from various stakeholders across the organization. Additionally, groups must be taught the specific best practices for their work. Red Hat Consulting helps customers successfully adopt and integrate Ansible to create and sustain standardized, centralized automation practices that add business and market value and build a solid foundation for DevOps.

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Red Hat Open Innovation Labs

Red Hat Open Innovation Labs is an immersive residency that arms customers with the skills, tools, and process to deliver better software, more quickly, to meet the mandates of today’s market.

Whether it’s co-creating a disruptive product, catalyzing cultural transformation in the enterprise, or discovering what’s possible with a suite of proven and open tools and methods — Open Innovation Labs is designed to accelerate organizations’ most innovative ideas

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Making Old Applications New Again

One thing is clear when you look back at the past decades of IT and software engineering: everything changes. Periods of gradual improvement in hardware, language, infrastructure, and methodology are punctuated by paradigm-shifting innovation.

This evolution has allowed IT to stay ahead of ever-changing business demands, but it has not been easy or cheap. Many IT budgets are consumed by maintaining the old stuff and staying current with upgrades and migrations can deplete funding and resources before business benefits are realized. With the right approach, it is possible to modernize a portfolio of applications in a way that yields value quicker and at lower cost — making it easier and less expensive to stay current as products and technologies continue to evolve.

In this whitepaper, Red Hat takes a look at three specific software development patterns to modernize existing applications. These modernization patterns address transitioning existing applications to more modern architectures and infrastructure and making them accessible to new applications. This paper also examines the conditions that lead to rewriting when that is the only option. These patterns help enterprises figure out how to get the most out of existing applications and establish a practice for continuous modernization that will serve the business now and in the future.

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Modernize Application Delivery with Container Platforms

Businesses are increasingly interested in the value of container adoption. In the next two years, over 90% of organizations will make new investments in containers and other emerging technologies that facilitate DevOps. Seventy-one percent of organizations anticipate using containers for cloud applications or are already using them.

These figures can be attributed to the results organizations are already achieving with containers: nearly three quarters of businesses who use them report that they can now ship new software up to 10% faster.

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A Structured Design Approach to Business Automation

In many leading companies, IT must provide tools to help the business respond to competition, comply with industry regulations, and engage customers. IT is expected to provide solutions that are high quality, flexible enough for rapid, frequent change, and available at predictable preferably low cost.

Custom software development and business automation are two ways to give business stakeholders the solutions they want, when they want them. But the two approaches have different benefits and drawbacks. Software development is an engineering discipline with rigorous, but historically slow, processes. Business automation reduces time to market by letting nontechnical stakeholders codify business logic, resulting in increased risk.

Advances in software development infrastructure and approaches provide the tools and opportunity to modernize business automation. A design approach that applies best practices from modern software development to business automation can help organizations take advantage of this opportunity by adding rigorous engineering practices while eliminating additional risk. Using this approach to business automation, businesses can engage subject matter experts to codify business logic in a way that ensures the higher quality, faster time to market, and lower, predictable cost associated with modern software development.

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The Rise of Collaborative Communication

In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location.

To accomplish this, the collaboration tools organizations use must extend outside of the enterprise—from employees to suppliers to customers. To enable workers to collaborate and communicate more effectively, IT organizations have deployed a wide variety of tools.

This paper from ZK Research offers key recommendations to help organizations make a smooth transition and overcome deployment challenges.

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The 9 Signs That Your Endpoint Security Isn’t Working Well

Is your endpoint security solution providing all the protection you need? Download this tech brief from ESET and see what nine warning signs you should look out for.

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security, to encryption and two-factor authentication, ESET's high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real-time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D centers worldwide, ESET becomes the first IT security company to earn 100 Virus Bulletiin VB100 awards., identifying every single "in-the-wild" malware without interruption since 2003. For more information visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.

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Trends 2017: Security held ransom

For several years, the research team at ESET has been issuing its Trends report, which provides a review of the latest and most significant developments in information security, and presents the key topics of relevance for businesses and users for the upcoming year. Download this white paper from ESET to learn about what's on the horizon as far as security goes, to ensure that you will be better prepared to tackle the associated challenges ahead.

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security, to encryption and two-factor authentication, ESET's high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real-time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D centers worldwide, ESET becomes the first IT security company to earn 100 Virus Bulletiin VB100 awards., identifying every single "in-the-wild" malware without interruption since 2003. For more information visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.

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The 3 Causes of Data Breaches — and How to Prevent Them

Security breaches have become a weekly occurrence in the news cycle, which has caused businesses to start asking questions. How are they happening? Is my business at risk? The short answer is yes, your business is at risk. Download a tech brief from ESET on how data breaches occur, why they're on the rise, and what steps to take now to protect your business.

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security, to encryption and two-factor authentication, ESET's high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real-time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D centers worldwide, ESET becomes the first IT security company to earn 100 Virus Bulletiin VB100 awards., identifying every single "in-the-wild" malware without interruption since 2003. For more information visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.

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Business Phone Solution Buyer’s Guide

This Buyers Guide helps business owners select the right phone system for their business by asking important and revealing questions, including:

  • Traditional Service or Business VoIP Service?
  • Which Calling Features are Most Important?
  • Does the System Support Mobility?
  • How Much Should I Expect to Pay?
  • How Will My Phone System Grow with My Business?
  • What If I Need Customer or Technical Support?
  • What Makes a System Reliable?
  • Is My Information Secure?
  • How Long Does it Take to Set Up a New Phone System?
  • What About Onboarding and Training?
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Business Phone Solution Buyer’s Guide

This Buyers Guide helps business owners select the right phone system for their business by asking important and revealing questions, including:

  • Traditional Service or Business VoIP Service?
  • Which Calling Features are Most Important?
  • Does the System Support Mobility?
  • How Much Should I Expect to Pay?
  • How Will My Phone System Grow with My Business?
  • What If I Need Customer or Technical Support?
  • What Makes a System Reliable?
  • Is My Information Secure?
  • How Long Does it Take to Set Up a New Phone System?
  • What About Onboarding and Training?
Get Whitepaper