Deliver a Better Service Management User Experience | SlashdotMedia AdOps Asset Management

Deliver a Better Service Management User Experience

The role of enterprise service management technology has changed. For many years the focus has been on improving IT efficiency through process automation and industrialized IT. While this approach has many benefits, it doesn't go far enough to address the needs of the modern digital business. User experience and productivity are the new measures of success.

This white paper explores the four key elements for modernizing service management through engaging user experiences.

DDoS Report

Neustar surveyed hundreds of IT professionals in the United States to get a broad perspective on the current threat and impact of DDoS attacks, and to learn which protection strategies companies are embracing.

Integrated Hardware Maintenance for Non-IBM Products

Storage, server and networking hardware, like people, have life spans. Like human adolescents, they need to be nurtured when they’re younger - with updates and refinements to maintain a healthy, productive life. Once these products reach midlife, their stability increases and the need for updates decreases. As the equipment ages, its performance may not be as optimal as it once was. However, with cost-effective support, it can still perform many useful functions. Tailoring maintenance to a piece of equipment’s lifecycle, in this manner, is a practical way to help extend its life and cut costs.

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IBM Executive Summary: The Next-Generation Data Center

This Executive Summary of the Next Generation Data Center white paper highlights IBM’s vision for the next-generation data center, its potential to be truly revolutionary and the prescribed pathway for getting there.

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Server Managed Services – Integrated Managed Infrastructure

This service profile provides an overview of Server Managed Services - integrated managed infrastructure and explains what you can expect from implementation. The paper includes an overview, information on planning and implementation, service delivery, and detailed service descriptions.

Fallout: The Reputational Impact of IT Risk with Forbes Insight

This report from Forbes Insights provides valuable information on how Security and resilience affect nearly every aspect of your company, including your brand value and reputation.

The Seven Essential Practices for Effective Business Continuity Management

Making changes to your business strategy can often create new risks. If your business continuity management (BCM) plan is not part of an organization-wide, integrated program, it may not evolve to address these new risks. Understand which practices can be followed to successfully protect your organization’s business operations and reputation with a proactive, business-centric approach to BCM that highlights critical practices.

The Role of the Network in Cloud Computing

For a network that better supports your cloud and brings the most value possible to your business, its design has to be considered in the early stages of cloud planning. Read the white paper "Networking for cloud computing" to discover specific networking considerations for public, private and hybrid clouds.

Don’t Let Your DDoS Defense Fall Behind

Today's DDoS incidents tend to be much larger than even just a few years ago. Most organizations still rely on traditional solutions that aren't built to stop or mitigate these more sophisticated attacks.

Think You are Safe from DDoS Attacks?

Amazon Web Services is the world's top cloud platform, offering reliable and affordable cloud computing. But, AWS does NOT have customer-specific DDoS detection or prevention and may not be able to help you in the event of a DDoS attack.

Innovations to IBM Power Systems for the Virtualization, Multitenancy, and Cloud Demands of the 3rd Platform

IDC expects that with the POWER8 release, IBM will continue to support the types of performance and RAS features that have kept Power Systems at the forefront of platforms supporting mission-critical systems. In addition, with POWER8, IBM is introducing a series of new innovations such as greater multithreading, support for higher VM density and VM mobility, and Coherent Accelerator Processor Interface (CAPI) acceleration to better support 3rd Platform requirements.

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Why Should Organizations Bother with Software License Optimization?

Flexera Software is the established global leader in Software License Optimization solutions focused on software governance, compliance risk mitigation, and cost control. Our products and services allow you to stop worrying about software audits and compliance – while helping you to optimize your software estate and focus on getting more value from those assets. Is this something you should look at?

Assess Your Software Asset Management Maturity Level and Develop a Plan for Improvement

Managing the software licensing landscape within most companies is a complex task, which is made more complicated by the sheer number of contracts to be managed (hundreds, if not thousands) as well as the different types of licenses that must be administered. Industry trends such as virtualization, cloud, and increased flexibility in software licensing have added to this challenge, ensuring that the complexities associated with understanding and managing software assets continue to increase.

Ovum SWOT Assessment: CA Release Automation

Chandranshu writes that downstream software lifecycle processes, e.g. release automation, are getting increased attention due to trends like continuous delivery and continuous deployment. He says that release automation helps organizations avoid production issues caused by erroneous releases.

CA Release Automation can help organizations move towards continuous delivery, he says, and organizations considering DevOps adoption should shortlist it. Its tight integration with CA Service Virtualization, he adds, makes for a compelling offering for those looking to speed up application delivery.

Staying Agile with Big Data

Like any major technology project, organizations implementing Big Data projects face challenges with aligning business cases, selecting the right technology solutions, and mobilizing the right skillsets. Big data projects add some unique challenges to the mix. With growing awareness of the value of data, organizations must innovate rapidly in the use of that data to preserve competitive edge. And, as they implement solutions, they must contend with a technology base that is becoming a rapidly moving target.