Whitepaper – API-led Connectivity for Australian Government

In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation.

The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity.

    In this whitepaper, you will learn:
  • Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT
  • How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity
  • How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital transformation and government IT modernisation

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Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

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Whitepaper – How APIs power digital transformation for energy and utilities

Energy and utilities providers face more uncertainty than ever before as they grapple with price volatility, geopolitical and regulatory instability, newly viable technologies, and increasing calls to decarbonize. As a result, utilities’ IT teams are under pressure to deliver effective digital transformation through differentiated customer experiences, improved employee productivity and capital efficiencies, and product portfolio expansion to open new revenue streams.

Download this energy and utilities whitepaper to access:

  • Case studies of Siemens and BP’s API-led innovations to improve customer and stakeholder experiences.
  • Best practices to unlock critical data while also supporting the adoption of new technologies including mobile, cloud, blockchain, and IoT.
  • Top digital technologies for energy and utilities companies to increase efficiency and reduce time to market.

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Whitepaper – Transforming the manufacturing value chain with APIs

Manufacturers have significantly improved value chain performance over the past 20 years, boosting industry productivity by 47%. However, traditional methodologies are now delivering diminishing returns. To tackle digital transformation initiatives and connect data across every link of the digital supply chain, leading manufacturers have tapped into APIs.

Download this whitepaper to access:

  • Case studies of Airbus, Univar, and ABB's API-led manufacturing value chain innovation.
  • Best practices to transform the manufacturing value chain from sales to supply chain to factory operations to service.
  • Top digital technologies to increase manufacturing efficiency and reduce time to market.

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Whitepaper – How Pfizer built an application network

Life sciences companies are facing increasing pressure to provide new products to market faster than ever before while adhering to the growing number of safety and regulatory needs. Pfizer, one of the world's largest pharmaceutical companies, is transforming its business with an application network that enables the scale and speed necessary to compete in the digital economy.

Read this whitepaper to learn:

  • How Pfizer achieved a 69% decrease in IT project delivery costs with API-led connectivity.
  • How Pfizer’s application network enabled omnichannel physician engagement and secure clinical data sharing.
  • How Pfizer’s Center for Enablement (C4E) unlocked speed and agility through API reuse across the enterprise.

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Whitepaper – Driving Healthcare Innovation with Microservices

The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it imperative for healthcare organizations — including hospitals and health systems, payers, and life sciences companies — to become more agile.

IT teams in the industry are considering a microservices-based architecture as a means of accelerating healthcare innovation and increasing project delivery speed. MuleSoft research suggests that application development productivity increases of up to 10x are possible. Healthcare specifically stands to benefit from this architectural paradigm.

This whitepaper will address:

  • Design principles for a microservices architecture
  • How Anypoint Platform can help you implement microservices best practices

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Whitepaper – Cloud-based integration for FedRAMP compliance

MuleSoft’s Government Cloud is an industry-leading FedRAMP-compliant cloud environment for building and deploying APIs and integrations with Anypoint Platform. MuleSoft’s US Federal Risk and Authorization Management Program (FedRAMP) compliant-solution enables government agencies to build and secure connections between their applications and citizen data.

Download this whitepaper to learn:

  • How MuleSoft’s Government Cloud enables agencies to increase project delivery speed by 3x.
  • Why FedRAMP compliance reduces on-premises infrastructure costs.
  • How government agencies can develop, deploy, manage, and monitor integrations and APIs in the cloud to rapidly expand cloud services.

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Whitepaper – Your Roadmap to Government IT Modernization

Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability and shared service models as a means towards increasing IT delivery capacity.

But those approaches are easier talked about than executed. As agencies embark on legacy modernization, it becomes imperative to open up the existing technology so that new innovations can be delivered as needed in a secure way.

In this guide, produced in partnership with Govloop, we will discuss

  • A five-play roadmap to help those in government get a better sense of where to start on modernization projects.
  • An overview of the Information Technology Modernization Fund (ITMF).
  • Featured government success stories highlighting their modernization projects.
  • The IT Modernization Lifecycle, based on the recent report by the American Council for Technology-Industry Advisory Council.

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Whitepaper – Accelerating government IT innovation

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

  • Why government IT teams must move beyond point-to-point integration.
  • How API-led connectivity supports microservices adoption in government.
  • How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices.
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Whitepaper – Modernize retail customer engagement with APIs

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

  • A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
  • The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
  • How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

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Whitepaper – A 3-step guide to insurance transformation

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile.

Read this whitepaper to learn:

  • An overview of the challenges insurers are facing in the industry.
  • How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise.
  • Strategies for using APIs to create a single view of the customer and build connected customer experiences.

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Whitepaper – Open Banking platform strategy

Financial services has seen more disruptive technologies introduced over the past three years than any other industry. But in today’s climate, customers now rely on digital banking experiences to make critical financial decisions. Now more than ever, banks must provide these critical and useful services for customers, and they are turning to Open Banking to do so.

Read this whitepaper to learn:

  • Three strategic mindsets that drive digital transformation in banking.
  • A four-step guide to building an Open Banking digital platform strategy with APIs.
  • How one global top tier bank developed a digital platform to transcend disjointed customer experiences.

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Whitepaper – A global banks 3 step strategy for unlocking legacy systems

IT teams across industries face growing pressure to deliver projects faster while reducing costs. All too often, dated legacy systems hinder IT’s ability to accomplish either of these objectives. Legacy systems can also slow the speed at which IT can deliver new projects to support the business. For these reasons, legacy modernization has emerged as a key strategic imperative. But where should organizations start? One large global bank provides a detailed blueprint for how large enterprises can do so.

Read this legacy modernization blueprint to learn:

  • The bank’s legacy modernization strategy, and how they used Anypoint Platform.
  • Best practices for modernizing legacy SOA web services.
  • How to think about re-architecting monolithic applications into microservices.
  • The role that APIs play in driving an effective legacy modernization strategy.

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Whitepaper: Accelerating Automation: How Businesses are Adapting to a Post COVID-19 World

Business process automation is challenging at the baseline – and COVID-19 has made it feel nearly impossible. However, it is more important now than ever.

Organizations overwhelmingly agree that business process automation must be embraced to address new, immediate business realities as well as to ensure long-term survival. This is not an easy road. Those who are most effective at overcoming barriers and rallying their teams to embrace change will be well- poised to win in the future.

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State of the Customer Data Platform

In the 2020 Tealium State of the CDP Report, we asked over 300 U.S. decision makers in marketing and data/analytics how they are leveraging CDPs today, the challenges they face with current vendors and their future plans for CDP technology. The results reveal that many organizations are still searching for the right solution: 58% of respondents with CDPs said they are planning to switch to a different provider within the next 12 months.

Something needs to change for customer data to reach its full potential. Businesses need greater clarity into what CDPs do, how to select the right CDP and how to optimize the technology — or they risk missing out on enormous CDP benefits.

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