Bridge the Gap between Network Ops and the Service Desk

Businesses can’t afford to let siloed approaches to incident management delay resolution and undermine IT productivity. BMC Intelligent Service Resolution bridges the gap between the service desk and network operations, and provides a unified, business-centric view across technologies, to help you resolve the right issues more quickly than ever.
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Is Your Middleware Sapping Performance?

Middleware systems play a critical role in delivering business data and are now an essential part of every IT environment. These tools keep data flowing, prevent problems, streamline, troubleshoot, guide administration and empower user self-service. Learn about BMC’s Middleware Management solution.
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5 Steps to a successful switch to VOIP

If you are like most people, you’ll participate in selecting and implementing a new business phone system only once or twice in your career. After all, most companies don’t keep a professional “phone system buyer” on staff. And if you're making the switch to VoIP that process can seem even more daunting. Where do you even start?

The truth is it's actually a pretty painless process – once you know what your needs are. Download our ebook "5 Steps to a Successful Switch to VoIP" for a simple 5 step process to help you get going as you manage uncharted territory. After reading it, you'll be better equipped to make a successful switch to VoIP.

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5 Signs you need to upgrade your phone system

Outside of the obvious dead air when you pick your phone, how do you know if you need to consider a new phone system? If you are like most people, you’ll participate in selecting and implementing a new business phone system only once or twice in your career. After all, most companies don’t keep a professional “phone system buyer” on staff. Where do you even start?

The Internet has completely redefined what it means to run a business. We now have access to an endless array of exciting tools for productivity and collaboration. And yes, we're still talking about phone systems. Download our ebook "5 Signs You Need to Upgrade Your Phone System" for a 5 step guide to what you should be looking for in a modern phone system.

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9 Things to Consider Before Choosing a Cloud Phone Provider

In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business? To answer that question, first you must ask yourself if you want basic hosted VoIP or managed VoIP. Like the names sound, basic is a no-frills, DIY approach, while managed comes with all the latest features, including a team of experts to manage your system for you.

To make the best choice for your business and budget, download the e-book "9 Things to Consider Before Choosing a Cloud Phone Provider.”

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Phone System Buyer’s Guide

If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no longer just a cost of doing business, the best systems now can substantially increase revenue and productivity. In fact, advanced systems offer over 90 features that help drive business by simplifying, coordinating, and expanding core communication needs.
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What are your VoIP options?

The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my business? Download this e-book and learn the differences between basic and managed VoIP.
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Forrester Report: Build a Better Business Case for UC

This report details Forrester Research, Inc.’s recommendation for IT professionals building out a Unified Communications and Collaboration infrastructure within their business. The key to success of a UC deployment is delivering benefits to both users and business units. This report guides IT professionals through the key needs, drivers, and likely benefits of a UC deployment. The report also predicts and quantifies how a communications and collaboration infrastructure rollout can reduce overall IT cost, drive productivity, and improve collaboration across the firm.
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Intégration du Big Data aux processus métiers et aux systèmes d’entreprise

“Intégration du Big Data dans les processus métiers et le système d’information de l’entreprise“ Vous pourrez découvrir comme créer un maximum de valeur avec une bonne approche du Big Data pour votre entreprise. Les sujets évoqués sont:

• Comment s’assurer que votre projet Big Data vous apportera toute la valeur souhaitée pour votre activité
• Que chacun de vos projets Big Data réponde à vos challenges métiers
• L’importance d’avoir une bonne approche des processus de batchs pour Hadoop

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Integração de Big Data em Processos Comerciais e Sistemas Empresariais

No artigo, “Integração de Big Data em Processos Comerciais e Sistemas Empresariais” você aprenderá a como agregar valor máximo a sua empresa junto com Big Data. Tópicos discutidos são:

• Como garantir que seus projetos de Big Data conduzirão os valores definidos do seu negócio claramente
• Os desafios operacionais que cada iniciativa de Big Data deve abordar
• A importância da utilização de uma abordagem empresarial para processos batch em Hadoop

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Integration von Big Data in Geschäftsprozesse und Unternehmenssysteme

Integrieren Sie Ihrer Big Data Initiativen in Ihre Unternehmensweiten Geschäftsprozesse. Gerne machen wir Sie damit vertraut, wie sie mit Control-M für Hadoop die Anwendungsentwicklung beschleunigen und die Unternehmensintegration vereinfachen können. Besprochene Themen schließen folgende Punkte ein:

• Wie kann sichergestellt werden, dass Sie aus ihren Big Data Initiativen den gewünschten Mehrwert erhalten.
• Wie können Sie mit Ihren Big Data initiativen sich den administrativen Herausforderungen & Bedürfnissen stellen und mögliche Konfrontationen erfolgreich meistern.
• Wie können Sie mit einem Enterprise Scheduler für Hadoop, weitere Automationsinseln vermeiden.

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Workload Automation – From Application Development to Digital Service Delivery

This paper, "Workload Automation – From Application Development to Digital Service Delivery," describes how a workload automation solution can eliminate the manual processes developers now use to define batch workflows and communicate them to schedulers.By extending the use of workload automation to developers, organizations can implement applications faster, slash costs, and increase service quality.
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Integrating Big Data into Business Processes and Enterprise Systems

In the paper, “Integrate Big Data into Your Business Processes and Enterprise Systems” you’ll learn how to drive maximum value with an enterprise approach to Big Data. Topics discussed include:

• How to ensure that your Big Data projects will drive clearly defined business value
• The operational challenges each Big Data initiative must address
• The importance of using an enterprise approach for Hadoop batch processing

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Delivering Workload Automation for the App Developer

These are exciting times for enterprise application developers, as companies challenge them to build solutions that better exploit mobile devices, cloud infrastructures, sensor networks, big data, and APIs for widely used services such as Facebook and Gmail. Application development, however, isn't all intellectual exhilaration. It has its pain points, too, such as the toil that goes into creating and modifying batch workload jobs. This paper explores how app developers can use automation to deal with batch application workflows.
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