Zero Trust Whitepaper
Modern cyberattacks are not limited to just network intrusion from the outside. Internal threat actors can often be found at the center of sophisticated attacks.
Evolving Customer Expectations Drive Adoption Of Visual Engagement Tools
In today’s digital world, consumers conduct much of their personal lives through taps, clicks, and finger swipes. But they do not find that same freedom and ease in the agent-assisted experiences they have when doing business with brands. Instead, consumers struggle through a series of disconnected experiences and painfully long calls that leave them frustrated and less trusting of brands.
The current tools organizations are using today for visual engagement just don't cut it. Purpose-built visual engagement technology, like co-browsing and camera sharing, is expected to help remove these pain points.
Rescue by LogMeIn commissioned Forrester Consulting to survey CX professionals to dig into the issue. The bottom line: Adopting the right visual engagement technology is critical for brands focused on increasing customer trust and decreasing customer effort as their top CX goals. Learn more about what they found.
Download the full Forrester survey.
Key Performance Requirements For Remote Support
Today’s enterprises demand remote tech support that’s quick, easy and effective. And yet a surprising number of solutions are still slow, cumbersome and incomplete – and organizations that use them are losing time, loyalty and money.
Hadoop Migration Made Simple
With WANdisco's LiveData approach to big data migration to the cloud, there is no application downtime during migration and no data inconsistencies, even when data sets are under active change.
This whitepaper will explore an effective, automated approach to cloud, on-premises and multi-vendor Hadoop migrations.
SANS 2020 IT Cybersecurity Spending Survey
How will you adjust your cybersecurity spending in 2020 in response to market conditions? Discover ways to spend smarter. Our new SANS 2020 survey identifies current trends, leading drivers and top disruptors cited by cybersecurity professionals as main factors in how they plan for effective cybersecurity investments.
EMA: Understanding the Value of Application Aware Network Operations
Did you know you can avoid network overload by filtering out low-risk traffic, sending only the right application traffic to the right tool? EMA recommends network operations teams modernize their approach with full application visibility. Stop ignoring the application layer. Use application-aware network packet brokers to deliver optimal network performance.
ZK Research: How to Build a Solid Business Case for the Purchase of a Next-Generation Network Packet Broker
Network continuity is critical during times of unprecedented change. This step-by-step guide from ZK Research provides a more efficient and secure network using a next-generation network packet broker. Justify your need for a visibility solution that monitors and secures your network infrastructure while also providing cost savings.
Accelerating Productivity Improvements with System-Level Manufacturing Data
Today’s digital manufacturing ecosystem is undergoing another landmark transformation. While factory floors are more connected than ever, there’s a challenge to real-time insights and next-gen CI: data. Most companies are collecting mass amounts of data but lack system-wide visibility. This means lack of usable insights. With Sight Machine on Microsoft Azure, you get essential line of sight, and system-side view, into the inner workings of your factory and its data output. Unlock and scale the next generation of CI today.
Is your software a “Classic”? It could be costing you more time & money than you think!
Let’s say everything in your business relied on an unorganized paper filing system. Cabinets after cabinets of folders lined the walls and stretched up the ceiling, so much so that it not only became difficult for anyone to find anything, but they were forced to work around the mess. It sounds cumbersome and inefficient, right? Like the sort of thing that would be a huge detriment to your business’s growth.
Software Development Company Service Level Agreements: Do You Need One?
When a business has a custom software solution designed for it— whether it is a completely new system or an integrated design—the implementation of the system is usually not the final step of the software development lifecycle.
Building Custom Business Software vs. Buying Pre-Made Solutions
We’ll discuss what factors you should be considering when comparing custom software and premade solutions. You should have already completed a gap analysis of your business processes in Part 3: Analysing Software Features and Creating a Comparison Chart. Now we should be able to decide whether there is a pre-made solution that fits your specific needs, or if custom software provides the flexibility and unique features your business requires.
The Best of Both Worlds: Hybrid IAM Offers Flexibility and Enhanced Security
One of the fastest growing segments of the Identity and Access Management (IAM) market is the cloud segment. Increasingly, companies are choosing to move at least part of their security infrastructure to cloud-based solutions. Even if you still run critical IAM service on-prem, there’s a great chance you manage and integrate with cloud applications.
The 12 Essential Tasks of Active Directory
Active Directory Domain Services (AD DS) administration and management includes 12 major tasks. These tasks cover a wide breadth of business needs and are not all performed solely by AD DS administrators. In fact, administrators can and should delegate several tasks to other members of their technical community, technicians, help desk personnel, even users such as team managers and administrative assistants. While delegation is a way to reduce the amount of work administrators have to do when managing AD DS infrastructures, it really only addresses one or two of the 12 tasks, for example, user and group administration as well as end point device administration. The other ten tasks can be staggering in nature — security, networked service administration, OU-Specific Management, Group Policy Object management and many more — and because of this can take up inordinate amounts of time. You can rely on Microsoft’s built-in tools to reduce some of this workload, but are the native tools enough? Perhaps it’s time to reduce AD DS administration overhead by automating most tasks and tightening internal security. Address this by first, determining what the twelve essential labors of Active Directory are and then, see how you can reduce AD DS workloads through the implementation of proper management and administration tools.
Security Starts Here – Active Directory Account Lifecycle Management
How many of us, in our quest to be secure, feel like Emmet in 2014’s The Lego Movie? We see these incredible identity governance and administration (IGA) and privileged access management (PAM) projects that our ‘master builder’ peers seem to be succeeding with and we feel entirely inadequate. They execute powerful programs that appear to deliver full, enterprise-wide identity administration and associated governance. They seem to achieve privileged access management with full coverage and rich functionality. And, they claim to succeed in a world that is entirely unrelated to the real world we live in.
Maintaining Business Momentum in the Face of Forced Change
The challenges with managing accounts in Active Directory (AD) and Azure AD are many and varied. With the frantic pace of today’s business world, organizations struggle to keep up with requests to create, change and remove access to their on-premises AD. This scenario becomes even more complicated when you mix in a hybrid AD environment.