Navigating the M365 Maze: Insights into IT Administrator Security Challenges
As one of the most widely used productivity suites globally, Microsoft 365 (M365) offers essential tools for businesses to thrive. However, its popularity and critical role in daily operations also make it a prime target for cyber threats. TitanHQ delves into the unique challenges administrators face in securing M365 environments and provides actionable insights to mitigate these risks.
M365's expansive ecosystem presents complexities in managing interconnected data communication across various applications. Data generation, sharing, and storage within M365 can create security vulnerabilities, especially when collaborating with third parties and remote workers. The challenge lies in consolidating security measures to ensure comprehensive protection while avoiding permissions sprawl and governance gaps.
This ebook explores why securing the M365 environment is crucial amid rising cyber threats and outlines strategies to address security challenges effectively. By implementing robust security protocols and governance measures, organizations can safeguard their M365 ecosystems from potential breaches and data exposure incidents.
Measuring Empathy With Speech Analytics
You don’t have to be an industry expert to know that call centers are all about the customer experience. It’s what drives value to the company, determines performance, and leaves a lasting impression on your customers.
Therefore, it’s no surprise that quality assurance managers are under constant pressure to deliver positive results. And to do that, they must ensure that agents are equipped with the most valuable skill a customer service representative can have: empathic communication.
But what is empathic communication? How does it impact the customer experience? What can speech analytics do to measure and improve empathy? This eBook will answer those questions and walk you through all you need to know about.
The ROI of Safety: Making the Business Case for Safety and Health
Liberty Mutual estimates that U.S. employers pay more than $1 billion per week for direct workers’ compensation costs—a total of $58 billion per year—for disabling, non-fatal workplace injuries.
Those direct costs don’t include indirect costs, like training replacement employees, accident investigation and implementation of corrective measures. It’s not surprising, then, that the return on an investment (ROI) in safety is significant. However, many professionals find it challenging to demonstrate a business case for health and safety. This ebook provides an overview of:
- The key steps for building a business case for safety.
- How to demonstrate increased operational efficiency and cost savings.
- Industry tools to calculate the value of safety.
The ROI of Safety: Making the Business Case for Safety and Health
Liberty Mutual estimates that U.S. employers pay more than $1 billion per week for direct workers’ compensation costs—a total of $58 billion per year—for disabling, non-fatal workplace injuries.
Those direct costs don’t include indirect costs, like training replacement employees, accident investigation and implementation of corrective measures. It’s not surprising, then, that the return on an investment (ROI) in safety is significant. However, many professionals find it challenging to demonstrate a business case for health and safety. This ebook provides an overview of:
- The key steps for building a business case for safety.
- How to demonstrate increased operational efficiency and cost savings.
- Industry tools to calculate the value of safety.
Measuring Empathy With Speech Analytics
You don’t have to be an industry expert to know that call centers are all about the customer experience. It’s what drives value to the company, determines performance, and leaves a lasting impression on your customers.
Therefore, it’s no surprise that quality assurance managers are under constant pressure to deliver positive results. And to do that, they must ensure that agents are equipped with the most valuable skill a customer service representative can have: empathic communication.
But what is empathic communication? How does it impact the customer experience? What can speech analytics do to measure and improve empathy? This eBook will answer those questions and walk you through all you need to know about.
The Role of Artificial Intelligence (AI) In the Future of Work
There's no denying it: The rapid advancement of AI technology is transforming the modern workplace. An AI-driven world and augmented workforce are the future of work.
Download now to learn:
- Different AI capability types: Narrow Generative, and Super.
- Ways AI is reshaping the facilities management industry.
- Importance and need for AI literacy in the workplace.
- How AI technologies assist humans rather than replace them.
The Role of Artificial Intelligence (AI) In the Future of Work
There's no denying it: The rapid advancement of AI technology is transforming the modern workplace. An AI-driven world and augmented workforce are the future of work.
Download now to learn:
- Different AI capability types: Narrow Generative, and Super.
- Ways AI is reshaping the facilities management industry.
- Importance and need for AI literacy in the workplace.
- How AI technologies assist humans rather than replace them.
The General Counsel Playbook
Starting a new job as a general counsel is always exciting, but you also need to ensure you’re set up for success day one.
This playbook will help you understand the eight key steps to take in order to hit the ground running.
Securing Leadership Buy-In for Safety Management Software
69% of Safety Professionals reported their 2023 focus was engaging leaders more in workplace health and safety.
Gaining leadership buy-in to invest in safety management software can feel like an uphill battle. Budget constraints, lack of understanding of the software’s true value, and competing priorities often hinder progress.
Our eBook offers a streamlined approach to building a persuasive argument for the adoption of safety management software, focusing on:
- Strategic Alignment: Demonstrating how the software supports the organization’s overall safety goals.
- Cost-Benefit Analysis: Simplifying the process of highlighting potential savings and efficiency gains.
- ROI Calculation: Providing a straightforward formula to showcase the financial benefits.
- Effective Communication: Tips for conveying the value proposition to stakeholders in a language they understand.
- Overcoming Objections: Strategies for addressing common concerns and resistance with evidence-based responses.
Everything You Need to Know for An Effective P2P Process
There’s no efficient procurement without a thought-out procure-to-pay process. P2P is a complex process that requires careful planning and continuous management. Successful companies invest in long-term P2P strategies and scout for experienced professionals in the area.
A procure to pay process ensures that all purchases are justified and authorized, received goods and services are of the required quality and quantity, and payments are made on time. P2P has a direct impact on the company’s bottom line, and getting a grip of it helps to procure efficiently and predictably.
In this guide, we’ll tell you everything you need to know about the P2P process: what it actually is, challenges worth noticing, and tips to streamline the process.
Finding the Right LMS: 7 Questions You Need to Ask
To retain a competitive edge, your organization needs an LMS that enables effective communication with your remote workforce, supports your learning and development strategy, drives customer enablement, and connects learners with personalized and continuous training opportunities.
With so many platforms to choose from, you need a clear idea about what each LMS offers, how it supports your organization’s goals, and delivers the learning experience your people want. Finding the best fit means asking the right questions.
Filled with insight and actionable advice, download the ebook to discover:
- The features and benefits to look for.
- Whether your current systems meet your needs.
- How to connect, align, and grow your organization.
4 Ways to Get Your Teams to Make Time for Learning
Employee engagement levels are low, workloads are heavy, and—without the right approach—the benefits of learning programs can easily be drowned out amidst the noise of busy workers’ lives.
Getting your teams to make time for learning might seem like a daunting task. That’s why our latest ebook is here to help you get your people ready to learn, with tips on topics ranging from practical learning formats to career-driven motivation strategies.
Check out the ebook and feast your eyes on an array of handy insights, including:
- The need for protected learning time among time-poor workers.
- The retention-related benefits of microlearning and course chunking .
- The value of talent mobility as a much-needed motivator for reluctant learners.
10 Reasons To Digitize Your EHS Management
Regardless of the industry you operate in, or the size of your organization, effective environmental health and safety (EHS) management is vital to your success – protecting both your people and your profits.
Inside this eBook, you will find detailed information including:
- Risks of ineffective EHS management.
- How digitized EHS management can help.
- How other companies have gone digital.
- How we can help.
Build vs. Buy: Embedded Analytics for SaaS Providers
As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have and the stickier your product will become with customers.
At what point do you decide to keep building your own in-house analytics or invest in an analytics platform that can be easily embedded into your software?
Read our Build vs. Buy Analytics eBook to learn:
- Top 4 benefits of embedded analytics.
- A quick cost comparison of in-house vs embedded analytics.
- 10 considerations to help your company deliver the RIGHT analytics solution for your CUSTOMER needs.
5 Mistakes Companies Make with Ergonomics
More and more organizations are realizing that they need an ergonomics program to help keep employees safe and healthy from musculoskeletal disorders (MSDs), but many of them struggle to develop a strong, effective ergonomics process that can be sustained over time.
In some cases, this means a process that never really gets off the ground; in others, organizations might devote significant resources toward an ergonomics program that fizzles out or fails to prevent MSD risk systematically.
From decades of experience helping companies across the globe improve ergonomics, the board-certified ergonomists at VelocityEHS have identified five of the most common mistakes organizations make when implementing their ergonomics process. Download this eBook today to avoid wasting time and money on these common mistakes!
