Sponsor: Copper Inc

Customer Management In The Relationship Era Report

In the Relationship Era, customer relationships (and the way we manage them) have fundamentally changed. What was once a  one-­time transaction between a business and a single buyer has evolved into long-­term and mutually rewarding partnerships between teams and their customers.

In May 2018, we surveyed 1,059 business professionals to discover how they work together to build lasting customer relationships. Download our new research report, The State of Customer Management in the Relationship Era, to discover what we found.

WHAT'S INSIDE:

  • Top objectives businesses are prioritizing in 2019
  • Top teams involved in building customer relationships
  • Top customer communication and collaboration channels
  • Top challenges with customer relationship management
  • Top integrations for maximizing team productivity
  • And so much more!

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ROI Survey ­Impact of CRM in the Relationship Era Infographic

In the Relationship Era, CRM is now impacting businesses and teams like never before. Yes, that means even marketing & customer success teams are using CRM now. We surveyed our customers to discover how they are leveraging their CRM to work together and build lasting customer relationships. We crunched the numbers and broke down the diverse ways in which CRM's are improving collaboration, productivity and much more.

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ROI Survey ­ Impact of CRM in the Relationship Era ebook

In the Relationship Era, CRM is impacting businesses and teams like never before. (Yes, even Marketing and Customer Success teams are using CRM now.). We surveyed our customers and crunched some numbers to find out how they're using CRM to collaborate CRM to collaborate and build lasting customer relationships.

Find out:

  • The 4 perks of CRM that only some teams know about
  • One of the biggest time-­wasters for Sales teams
  • The differences between teams that use CRMs and teams that don't
  • And more...

Don't get left behind in  mediocre CRM-­land. Download the ebook for free.

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