Comprehensive DEM
Imagine a world where digital experiences are always on, performing flawlessly and able to handle any business situation. That world is in reach with a more comprehensive DEM that’s able to capture and integrate critical data from across your tech stack, identify where and why issues are happening, and help you fix them before they impact the relationships you’ve worked so hard to build with your users.
Propel your business forward with AI-powered DEM
The most successful businesses are using AI-powered digital experience monitoring (DEM) capabilities to revolutionize how they manage their digital ecosystems. This leads to improved customer experiences from: Faster onboarding, efficient incident management, continuous optimization and everything in between.
Shipping code is only half the battle.
Without robust observability (the comprehensive logs, metrics, and traces that reveal precisely how systems are behaving in real-time), even the most brilliant applications become opaque, unreliable black boxes at scale. As artificial intelligence moves from speculative promise to foundational technology, we’re seeing the same critical lesson emerge.
The most beloved and successful brands see the interaction a customer has with a company's digital presence, including websites, mobile apps, AI apps, and other digital channels as a strategic imperative. Superior digital experiences lead to increased customer satisfaction, loyalty, and ultimately, better business outcomes. Conversely, poor digital experiences can result in lost customers, negative reviews, and decreased revenue.
To provide seamless, fast, and reliable interactions across various digital experiences, companies need sophisticated monitoring and observability tools to ensure systems are running optimally and issues are addressed proactively.
Observability is critical for developers. It gives them the real-time visibility and insights they need to stay productive and avoid incidents. But observability isn’t just for engineering teams. For C-level executives, visibility into user experience and customer journeys is top of mind, New Relic is able to show these key performance indicators (KPIs) in easy to understand dashboards.
Here are five examples of the executive-level benefits of New Relic, as told by the customers themselves.
Organizations are managing a more diverse array of infrastructure than ever, which increases security, risk, and compliance concerns and affects service-level metrics. Monitoring and observability help address these concerns. However, monitoring is fragmented and significant data is unmonitored. Even so, as cloud, cloud-native, and open-source adoption, usage, and spending continue to increase, so do observability deployment and budget plans. Unfortunately, pricing and billing can be a barrier to achieving observability.
This white paper provides in-depth research about what makes observability a priority. It reviews how digital transformation is driving observability as organizations continue to shift workloads to multi- and hybrid-cloud environments and adopt open-source and cloud-native technologies, including containers, microservices, and serverless.
To achieve this goal, first, you need a single observability platform that informs how your underlying infrastructure impacts your application performance. Second, you need a cultural shift that embraces end-to-end observability—inclusive of people, processes, and tools. The ultimate goal is to achieve full-stack observability so you can detect and resolve issues quickly while minimizing impacts on your teams and customers.
If you want to build, deploy, and operate high performing services, while reducing high tooling and engineering costs, this ebook is for you. You’ll discover how to achieve application performance monitoring (APM) and infrastructure monitoring from a single observability platform that enables you to:
