With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

• Co-create value partners, customers, and third-party developers.
• Treat APIs as products through design, delivery, and consumption.
• Build your organization’s roadmap for creating an API ecosystem.

Energy and utilities providers face more uncertainty than ever before as they grapple with price volatility, geopolitical and regulatory instability, newly viable technologies, and increasing calls to decarbonize. As a result, utilities’ IT teams are under pressure to deliver effective digital transformation through differentiated customer experiences, improved employee productivity and capital efficiencies, and product portfolio expansion to open new revenue streams.

Download this energy and utilities whitepaper to access:

• Case studies of Siemens and BP’s API-led innovations to improve customer and stakeholder experiences.
• Best practices to unlock critical data while also supporting the adoption of new technologies including mobile, cloud, blockchain, and IoT.
• Top digital technologies for energy and utilities companies to increase efficiency and reduce time to market.

Manufacturers have significantly improved value chain performance over the past 20 years, boosting industry productivity by 47%. However, traditional methodologies are now delivering diminishing returns. To tackle digital transformation initiatives and connect data across every link of the digital supply chain, leading manufacturers have tapped into APIs.

Download this whitepaper to access:

• Case studies of Airbus, Univar, and ABB's API-led manufacturing value chain innovation.
• Best practices to transform the manufacturing value chain from sales to supply chain to factory operations to service.
• Top digital technologies to increase manufacturing efficiency and reduce time to market.

Life sciences companies are facing increasing pressure to provide new products to market faster than ever before while adhering to the growing number of safety and regulatory needs. Pfizer, one of the world's largest pharmaceutical companies, is transforming its business with an application network that enables the scale and speed necessary to compete in the digital economy.

Read this whitepaper to learn:

• How Pfizer achieved a 69% decrease in IT project delivery costs with API-led connectivity.
• How Pfizer’s application network enabled omnichannel physician engagement and secure clinical data sharing.
• How Pfizer’s Center for Enablement (C4E) unlocked speed and agility through API reuse across the enterprise.

Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption.

Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies.

In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery.

Download this eBook to learn:

• How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

• Why government IT teams must move beyond point-to-point integration
• How API-led connectivity supports microservices adoption in government
• How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

• A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
• The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
• How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

• Why existing approaches are not sufficient for the pace of digital transformation that retail demands
• How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
• How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

• How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by retailers
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile.

Read this whitepaper to learn:

• An overview of the challenges insurers are facing in the industry.
• How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise.
• Strategies for using APIs to create a single view of the customer and build connected customer experiences.

Financial services has seen more disruptive technologies introduced over the past three years than any other industry. But in today’s climate, customers now rely on digital banking experiences to make critical financial decisions. Now more than ever, banks must provide these critical and useful services for customers, and they are turning to Open Banking to do so.

Read this whitepaper to learn:

• Three strategic mindsets that drive digital transformation in banking.
• A four-step guide to building an Open Banking digital platform strategy with APIs.
• How one global top tier bank developed a digital platform to transcend disjointed customer experiences.

IT teams across industries face growing pressure to deliver projects faster while reducing costs. All too often, dated legacy systems hinder IT’s ability to accomplish either of these objectives. Legacy systems can also slow the speed at which IT can deliver new projects to support the business. For these reasons, legacy modernization has emerged as a key strategic imperative. But where should organizations start? One large global bank provides a detailed blueprint for how large enterprises can do so.

Read this legacy modernization blueprint to learn:

• The bank’s legacy modernization strategy, and how they used Anypoint Platform
• Best practices for modernizing legacy SOA web services
• How to think about re-architecting monolithic applications into microservices
• The role that APIs play in driving an effective legacy modernization strategy

While the majority of healthcare providers have implemented an EHR system, most are incompatible with the full slate of clinical and non-clinical systems necessary to exchange critical health information and ultimately, provide the highest quality of care.

The world is undergoing digital transformation in every industry and, increasingly, in our daily lives. APIs are the digital access point to the business capabilities that power the digital economy. On the one hand, organizations such as HSBC, Wells Fargo, and Splunk are transforming into companies of the future by building their businesses on the bedrock of API-led connectivity. On the other hand, companies that lack APIs are finding it difficult to innovate and keep pace in the digital age. The most successful digital organizations recognize that their APIs grow in value the more they are connected to a broader ecosystem of applications, developers, partners, and customer experiences.

Launched in 2015, SAP S/4HANA represents a major step forward in enterprise resource planning (ERP) software. However, with this change, SAP is ending support for SAP ERP in 2025, requiring existing customers to upgrade to S/4HANA.