Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

• Deliver unified customer experiences 5x faster.
• Drive consistent customer interactions across channels.
• Easily adopt new channels on a single, unified platform.

Presented by:

• John Withers, Product Marketing Manager, MuleSoft
• Jimil Patel, Product Marketing Manager, MuleSoft
• Manan Sangvi, Solution Consultant, MuleSoft

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

• Best practices for using APIs to surface policy and claims data from Guidewire.
• How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

• Josh Mikulewicz, Solution Engineer, MuleSoft
• Steve Murphy, Senior Solution Engineer, MuleSoft
• Matt Serna, Head of Industry Marketing, MuleSoft

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

• How industry leaders have digitally transformed insurance offerings with a platform business model.
• How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
• Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

• Ben Turner, CTO, Legal and General
• Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
• Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

Today’s digital era places strain on traditional financial firms, including increased customer expectations, the threat of disintermediation by market entrants, strict regulatory requirements, and more. How do banks, who face operational silos and aging systems, keep up?

The answer lies in building a digital platform with APIs. In this session, hear directly from seasoned technologists to learn about the approach, tools, and operating model they use to successfully adapt and lead in the marketplace. Discover how to get more out of your existing legacy and cloud infrastructure and, in turn, deliver a flexible architecture that can easily adapt as new technologies emerge.

During this session, you will learn:

• Why industry disruptions and increased customer expectations demand a bank that transforms into a digital platform.
• How an API-led approach to integration can help financial firms transform into digital platforms.
• SunTrust’s journey with MuleSoft’s Anypoint Platform and Salesforce, and how they used APIs to unify the bank experience.

Presented by:

• David Shonk, SVP EIS Enterprise Solutions Delivery Manager, SunTrust
• Angie Campos, Financial Services & Insurance Industry Lead, MuleSoft

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

• Angie Campos, Industry Marketing for FS&I, MuleSoft
• Michel Vaja, Head of UK Payments Practice, Capgemini

Forrester Total Economic Impact (TEI) study found enterprise customers realize 445% ROI with MuleSoft’s Anypoint Platform over three years. Download this report for an analysis of the total value of integration for enterprise customers.

Key customer benefits:

• $7.8M in benefits within three years.
• 4X projects worked on over three years.
• 90% developer time freed from maintaining APIs and integrations.

The world is moving at lightning speed from legacy enterprise software to SOA, SaaS integration, and APIs, compelled by the power of convention over configuration and the promise of agility and operational efficiency. Yet most businesses face a widening divergence between the IT infrastructure demanded by emerging business needs and the infrastructure they’ve built up over generations.

The result? Many organizations find it difficult to modernize their legacy systems in a way that enables them to create an IT strategy that supports the quick adoption of newer technologies such as cloud, big data, IoT, and mobile. This is where APIs come in.

Discover how to make legacy a competitive advantage:

• Leverage APIs and API-led connectivity to future-proof your IT infrastructure
• Expose legacy systems using Anypoint Platform in a straightforward way
• Connect legacy systems quickly, without disruption
• Build on a platform that can extend legacy to SaaS and APIs
• Learn how MuleSoft customers like Siemens, Mount Sinai, and Service NSW unlock legacy to drive value

Don’t ditch your legacy systems, modernize them.

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

• Co-create value partners, customers, and third-party developers.
• Treat APIs as products through design, delivery, and consumption.
• Build your organization’s roadmap for creating an API ecosystem.

Energy and utilities providers face more uncertainty than ever before as they grapple with price volatility, geopolitical and regulatory instability, newly viable technologies, and increasing calls to decarbonize. As a result, utilities’ IT teams are under pressure to deliver effective digital transformation through differentiated customer experiences, improved employee productivity and capital efficiencies, and product portfolio expansion to open new revenue streams.

Download this energy and utilities whitepaper to access:

• Case studies of Siemens and BP’s API-led innovations to improve customer and stakeholder experiences.
• Best practices to unlock critical data while also supporting the adoption of new technologies including mobile, cloud, blockchain, and IoT.
• Top digital technologies for energy and utilities companies to increase efficiency and reduce time to market.

Manufacturers have significantly improved value chain performance over the past 20 years, boosting industry productivity by 47%. However, traditional methodologies are now delivering diminishing returns. To tackle digital transformation initiatives and connect data across every link of the digital supply chain, leading manufacturers have tapped into APIs.

Download this whitepaper to access:

• Case studies of Airbus, Univar, and ABB's API-led manufacturing value chain innovation.
• Best practices to transform the manufacturing value chain from sales to supply chain to factory operations to service.
• Top digital technologies to increase manufacturing efficiency and reduce time to market.

Life sciences companies are facing increasing pressure to provide new products to market faster than ever before while adhering to the growing number of safety and regulatory needs. Pfizer, one of the world's largest pharmaceutical companies, is transforming its business with an application network that enables the scale and speed necessary to compete in the digital economy.

Read this whitepaper to learn:

• How Pfizer achieved a 69% decrease in IT project delivery costs with API-led connectivity.
• How Pfizer’s application network enabled omnichannel physician engagement and secure clinical data sharing.
• How Pfizer’s Center for Enablement (C4E) unlocked speed and agility through API reuse across the enterprise.

Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption.

Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies.

In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery.

Download this eBook to learn:

• How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

• Why government IT teams must move beyond point-to-point integration
• How API-led connectivity supports microservices adoption in government
• How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

• A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
• The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
• How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

• Why existing approaches are not sufficient for the pace of digital transformation that retail demands
• How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
• How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks