The Definitive Guide to Creating a Reliable Mobile App

Ensuring performance and security is easy in the lab, but not in the wild. Reliability is your mobile app or product working as intended, no matter the network environment, device, operating system, or load of concurrent users. It’s providing a persistent, high-speed and predictable experience for your end users. And it’s protecting the valuable and sensitive data your app and users are streaming.

In this guide, you’ll hear from Product Managers across a variety of industries on what they see as most important for ensuring mobile reliability; and gain a better understanding of what it takes to build scalable and secure mobile apps.

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Use AIOps for a Data-Driven Approach

Having multiple monitoring tools often inhibits the collaboration that is critical to resolving problems quickly. What's the answer? AIOps tools.

AIOps tools, or IT Ops tools powered by AI and ML, provide a consistent view of monitoring data. This helps I&O leaders improve collaboration and resolution times, support internal service owners and delight external customers.

Download this Gartner report to learn more.

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Market Guide for AIOps Platforms

AIOps platforms enhance IT operations through greater insights by combining big data, machine learning and visualization. I&O leaders should initiate AIOps deployment to refine performance analysis today and augment to IT service management and automation over the next two to five years.

But which AIOps platforms can you trust, and which ones should you consider? Download this Gartner report to learn more.

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IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

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Can AIOps Reduce The Noise?

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Flooded with false positives overwhelming IT noise means that IT Ops and NOC teams are flooded with false positives on an everyday basis. The problem gets significantly worse when outages and disruptions cause alert storms or alert floods and NOC techs and engineers can't isolate root cause.

Can AIOps tools, or IT Ops tools powered by AI and ML, help?

Download this solution brief to learn more.

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How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a fit for modern, and complex IT environments. It’s time for the next generation of automation…

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Immedion Maintains Always-On, Secure Data Centers with Kentik

With bad actors constantly looking for opportunities to disrupt or penetrate networks, real-time network visibility and threat alerting are imperative. That’s why regional cloud and data center provider, Immedion chose Kentik to help maintain high customer satisfaction and provide always-on, accessible, secure services.

In their search, Immedion found that on-premises solutions required data-collector platforms to be deployed at each of its seven sites, requiring significant resources to setup and manage. With Kentik’s SaaS solution, no additional resources were needed and all sites were covered. Plus, they were able to query their network data within seconds compared to the minutes or hours that other solutions required.

Read this case study and learn how Immedion achieved:

  • Real-Time Visibility and Security Across Seven Facilities
  • Significant Time and Cost Savings
  • High Commitment to Service-Level Agreements

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The State of Network Management in 2018

Businesses rely on their networks for nearly every aspect of their operations. If packets don’t move, users and customers are directly impacted and revenue doesn’t flow.

Read the results of Kentik's survey of networking industry professionals and review how organizations are addressing their network management challenges including:

  • How network professionals assessed their organizations’ readiness to tackle networking automation and advanced networking/security analytics.
  • Why user experience and data breaches are among the top network worries.
  • How the proliferation of tools for managing networks and improving cloud visibility is impacting the enterprise and which technologies are most commonly deployed.

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Five Cloud Deployment Mistakes That Will Cost You

With lack of visibility into how cloud resources are utilized, it's easy to make costly mistakes. This paper covers five network-related cloud deployment mistakes that you might not be aware of that can negate the cloud benefits you’re hoping to achieve.

Topics discussed in this whitepaper include:

  • The risks and costs associated with redundant cloud-based services.
  • The importance of avoiding “hair-pin” traffic routing scenarios when configuring cloud services.
  • How to minimize costs by minimizing unnecessary inter-region traffic.
  • Understanding the network behavior of cloud services and taking advantage of basic optimization, configuration, and compression opportunities.
  • Recommendations for reducing Internet content delivery costs.

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Cloud Architecture Best Practices: Using the Right Tools

Building a cloud application is like building a house. Without following industry best practices, everything could come tumbling down. Fortunately, Amazon established cloud architecture best practices, the AWS Well-Architected Framework.

This paper outlines their principles, "Five Pillars", best practices for cloud and further extends the Framework to networking — a critical part of cloud architecture.

This white paper will:

  • Outline the AWS Well-Architected Framework: Principles,“Five Pillars,” and best practices.
  • Inform how the Framework applies to networking — a critical part of cloud architecture.
  • Highlight how Kentik can help effectively implement these best practices.

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Remote Support Buyer’s Guide

More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.

This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers a market-leading portfolio of solutions to fit any of your remote support requirements.

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Infographic: Day in the Life of a Support Agent

Life doesn’t have to be stressful for a remote support agent. Sure, there are always fires to put out - last-minute software upgrades, crashed servers, forgotten passwords. But with the right remote support tools, demanding organizations can satisfy their evolving needs anywhere, anytime, from any device. Here’s what freedom looks like for one support agent.

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Abderden Report: Onward to the Future of IT Support

In this Aberdeen report, we look at how new technologies and evolving consumer expectations are transforming IT support. Organizations primed to deliver innovative solutions and meet the high expectations of customers can expedite support, resolve issues faster, increase productivity, reduce costs, and leave end-users satisfied.

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Enterprise-class Security for Robotic Process Automation

Why, after 20+ years of investment in business process automation technologies, less than 20% of the tasks have been automated? The primary reason is the lack of well defined APIs in 85% of the enterprise systems. The result is an ever growing IT backlog of integration requests from line of business.

This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.

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RPA + AI = Competitive Edge

Where does RPA intersect with AI? In the hotbed of emerging AI technologies— where you’ll find speech and facial recognition, neural networks, and deep learning to mention a few—RPA meets AI in cognitive computing.

This eBook explains what makes these smart bots—called cognitive bots—so valuable. You’ll discover unprecedented ways cognitive bots can help your business.

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