How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a fit for modern, and complex IT environments. It’s time for the next generation of automation…

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Immedion Maintains Always-On, Secure Data Centers with Kentik

With bad actors constantly looking for opportunities to disrupt or penetrate networks, real-time network visibility and threat alerting are imperative. That’s why regional cloud and data center provider, Immedion chose Kentik to help maintain high customer satisfaction and provide always-on, accessible, secure services.

In their search, Immedion found that on-premises solutions required data-collector platforms to be deployed at each of its seven sites, requiring significant resources to setup and manage. With Kentik’s SaaS solution, no additional resources were needed and all sites were covered. Plus, they were able to query their network data within seconds compared to the minutes or hours that other solutions required.

Read this case study and learn how Immedion achieved:

  • Real-Time Visibility and Security Across Seven Facilities
  • Significant Time and Cost Savings
  • High Commitment to Service-Level Agreements

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The State of Network Management in 2018

Businesses rely on their networks for nearly every aspect of their operations. If packets don’t move, users and customers are directly impacted and revenue doesn’t flow.

Read the results of Kentik's survey of networking industry professionals and review how organizations are addressing their network management challenges including:

  • How network professionals assessed their organizations’ readiness to tackle networking automation and advanced networking/security analytics.
  • Why user experience and data breaches are among the top network worries.
  • How the proliferation of tools for managing networks and improving cloud visibility is impacting the enterprise and which technologies are most commonly deployed.

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Five Cloud Deployment Mistakes That Will Cost You

With lack of visibility into how cloud resources are utilized, it's easy to make costly mistakes. This paper covers five network-related cloud deployment mistakes that you might not be aware of that can negate the cloud benefits you’re hoping to achieve.

Topics discussed in this whitepaper include:

  • The risks and costs associated with redundant cloud-based services.
  • The importance of avoiding “hair-pin” traffic routing scenarios when configuring cloud services.
  • How to minimize costs by minimizing unnecessary inter-region traffic.
  • Understanding the network behavior of cloud services and taking advantage of basic optimization, configuration, and compression opportunities.
  • Recommendations for reducing Internet content delivery costs.

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Cloud Architecture Best Practices: Using the Right Tools

Building a cloud application is like building a house. Without following industry best practices, everything could come tumbling down. Fortunately, Amazon established cloud architecture best practices, the AWS Well-Architected Framework.

This paper outlines their principles, "Five Pillars", best practices for cloud and further extends the Framework to networking — a critical part of cloud architecture.

This white paper will:

  • Outline the AWS Well-Architected Framework: Principles,“Five Pillars,” and best practices.
  • Inform how the Framework applies to networking — a critical part of cloud architecture.
  • Highlight how Kentik can help effectively implement these best practices.

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Remote Support Buyer’s Guide

More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.

This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers a market-leading portfolio of solutions to fit any of your remote support requirements.

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Infographic: Day in the Life of a Support Agent

Life doesn’t have to be stressful for a remote support agent. Sure, there are always fires to put out - last-minute software upgrades, crashed servers, forgotten passwords. But with the right remote support tools, demanding organizations can satisfy their evolving needs anywhere, anytime, from any device. Here’s what freedom looks like for one support agent.

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Abderden Report: Onward to the Future of IT Support

In this Aberdeen report, we look at how new technologies and evolving consumer expectations are transforming IT support. Organizations primed to deliver innovative solutions and meet the high expectations of customers can expedite support, resolve issues faster, increase productivity, reduce costs, and leave end-users satisfied.

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Enterprise-class Security for Robotic Process Automation

Why, after 20+ years of investment in business process automation technologies, less than 20% of the tasks have been automated? The primary reason is the lack of well defined APIs in 85% of the enterprise systems. The result is an ever growing IT backlog of integration requests from line of business.

This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.

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RPA + AI = Competitive Edge

Where does RPA intersect with AI? In the hotbed of emerging AI technologies— where you’ll find speech and facial recognition, neural networks, and deep learning to mention a few—RPA meets AI in cognitive computing.

This eBook explains what makes these smart bots—called cognitive bots—so valuable. You’ll discover unprecedented ways cognitive bots can help your business.

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Red Hat Enterprise Linux Server

IT organizations want to deliver greater business value by increasing productivity, delivering services faster, and remaining flexible to incorporate the latest innovations like cloud, containers, and configuration automation. Modern workloads, whether on bare metal, virtual machines, containers, or private or public clouds, are expected to be portable and scalable. They need a modern, secure platform to support those requirements.

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Red Hat Hyperconverged Infrastructure For Virtualization

Hyperconverged infrastructure (HCI) is growing in popularity due to its ability to consolidate and simplify compute, storage, and network infrastructure for business-critical applications. As organizations contemplate HCI investments, many are looking to avoid proprietary lock-in—and traditional proprietary storage solutions.

Red Hat® Hyperconverged Infrastructure for Virtualization is an ideal solution for business-critical applications in virtualized environments, as well as for various tactical edge deployment scenarios. Built on the strengths of Red Hat Virtualization, Red Hat Gluster® Storage, and Red Hat Ansible® Automation, Red Hat Hyperconverged Infrastructure for Virtualization simplifies planning and procurement, streamlines deployment and management, and provides a single life-cycle experience for virtual compute and virtual storage resources. Compute, storage, and management components are all open source, and organizations can choose among industry-standard hardware or implement validated configurations that best meet their workload needs.

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Software -Defined Infrastructure: Optimize Your I.T. With Red Hat

IT is a critical partner for business transformation, but you can’t deliver transformation solely on traditional, proprietary infrastructure.

While you may be eager to adopt new technologies, many critical processes rely on existing systems. You need a solution that will modernize what you have for greater efficiency and accelerate your cloud-native and container future with greater agility.

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Addressing Challenges in Hybrid Cloud Security

How can you secure your apps and services without compromising your schedule? (Hint: It’s all in the automation.) Enterprises are using hybrid cloud technologies to enrich the user experience and power their digital transformation. But running applications in public clouds while managing the application data in private clouds makes for a unique set of security requirements. We discuss the challenges that DevOps teams face in hybrid environments and how those challenges can be overcome.

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Red Hat Enterprise Linux Server

IT organizations want to deliver greater business value by increasing productivity, delivering services faster, and remaining flexible to incorporate the latest innovations like cloud, containers, and configuration automation. Modern workloads, whether on bare metal, virtual machines, containers, or private or public clouds, are expected to be portable and scalable. They need a modern, secure platform to support those requirements.

Get Whitepaper