Red Hat Cloud Strategy for Dummies

Cloud computing is proliferating and taking over the world of IT as we know it. Cloud computing also grows more complex and multi-faceted daily. Getting onto the cloud is easy. Getting it right is trickier. You can probably see why a carefully thought-out and detailed approach to cloud computing—a strategy, in other words—is so important. Learn more in this e-book
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Value of Training IDC Report

Red Hat recently commissioned a study with IDC to determine the business value of Red Hat® Training. IDC interviewed organizations using Red Hat technologies representing a variety of vertical industries. Red Hat Training was shown to improve IT operations and support business requirements and new technologies, with a 20% efficiency improvement in infrastructure management. Organizations that use Red Hat Training experience 71% less unplanned downtime and a three-year ROI of 389%.
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Principles of Container-Based App Design

There are a number of principles that containerized applications must comply with in order to become good cloud-native citizens. Adhering to these principles will help ensure that your applications are suitable for automation in cloud-native platforms such as Kubernetes. Read the whitepaper to learn more.
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Red hat Open Innovation Labs E-Book

Red Hat Open Innovation Labs is an immersive residency for modernizing application development. Developing applications can take years and cost millions, and security, compliance, and privacy requirements stall progress. IT teams are innovating faster and improving quality with DevOps. The approach is to make large-scale changes iteratively, instead of all at once—adjusting direction as you go. Learn how in this e-book about Red Hat Open Innovation Labs.
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Omni-Channel Customer Care: How to Deliver Context-Driven Experiences

Aberdeen research shows that technology tools are among the top factors influencing agents’ ability to meet and exceed customer expectations. Of the tools agents use, agent desktop is arguably the most important one. This report highlights the business value companies observe by optimizing the agent desktop. It’ll also illustrate the key activities and technologies contact centers use to empower agents and help them succeed in creating happy customers.

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Bringing Omnichannel to Microsoft Dynamics 365

Bridging the Gap between Customer Demand and Existing Technology

In the blink of an eye, the world of customer care has changed. Dialing a toll-free number to connect to a live contact center agent is rarely anyone’s first choice as consumers increasingly embrace digital alternatives. Reminiscent of the introductory sequence to the popular television show “The Big Bang Theory,” where the history of the world is shown in a 20 second sequence, customer care’s progress from the simple phone call to today’s omnichannel world has happened in less than a generation

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A New Frontier: Construction OS

In the 1980s, paper was the dominant medium of exchanging information–project teams specifically, would have to physically hand over reports or drawings or send them in the mail.

Technology advanced and we moved on to fax machines and, eventually, computers and the Internet where we could share information from our mobile devices and store data in the cloud.

But technology is NOW advancing faster than ever and the construction industry is ready.

THAT’S WHERE CONSTRUCTION OS COMES IN.

Download our free eBook to find out exactly what an OS is, how it’s different than what you’ve been using, and how your business can use an OS to get ahead (by leaps and bounds) of the competition.

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Construction Software Buyers Guide

Choosing a construction software solution is an important decision. Not only is it a significant investment in terms of cost, time, and resources, the solution you choose will have an enormous impact on the daily activities of your construction teams. Therefore, it's vital to conduct the proper research and enter the process with the right information and questions in hand to help you select the best software for your teams.

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How Much Are You Losing to Rework?

Sources say it can be anywhere from nine to thirty percent of your profits. It may seem like these losses are an unavoidable and an accepted part of the building process, but they don't have to be...

Download this eBook to learn about the top six mistakes that create rework and how to avoid them.

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Future Tech Series Immersive Reality

Whether you’re creating safer training scenarios, developing project blueprints, working out technical issues, or showing off a completed project, immersive technologies is poised to take construction to a new level of efficiency and effectiveness.

Download this free eBook, and check out 9 of the hottest new virtual technologies the industry has to offer.

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Top 5 Talent Acquisition Trends

You know the importance of finding the right people for the job. Talent is the fuel that powers your organization at every step.

But the landscape of talent acquisition today is very different from that of just five years ago, and compelling new trends that go beyond traditional recruiting practices are taking hold. In this exclusive report, discover how embracing personalization, Big Data, and more in your talent acquisition process can future-proof recruiting at your company.

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OneVoice Dedicated Internet Access

Dedicated Internet Access is a point-to-point connection from the service provider's network to your location. Unlike other solution, a dedicated connection is not shared with other businesses in the vicinity giving you guaranteed speeds. Download our guide to learn more about the benefits of Dedicated Internet Access.
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Principles of Container-Based App Design

There are a number of principles that containerized applications must comply with in order to become good cloud-native citizens. Adhering to these principles will help ensure that your applications are suitable for automation in cloud-native platforms such as Kubernetes. Read the whitepaper to learn more.
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Automation App Delivery Datasheet

To successfully streamline and automate application delivery, businesses need effective technology and an effective framework. Red Hat® Consulting partners with enterprise organizations to create a strategic approach to app delivery and provide guidance on making operations more repeatable, predictable, and scalable. Using Red Hat Ansible Automation, Red Hat subject matter experts help businesses automate and streamline complicated workflows by speeding processes and eliminating human error. After establishing this foundation, Red Hat consultants show your teams how to manage workflows across multiple infrastructures to help you focus on delivering value to their business.
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Red hat Open Innovation Labs E-Book

Red Hat Open Innovation Labs is an immersive residency for modernizing application development. Developing applications can take years and cost millions, and security, compliance, and privacy requirements stall progress. IT teams are innovating faster and improving quality with DevOps. The approach is to make large-scale changes iteratively, instead of all at once—adjusting direction as you go. Learn how in this e-book about Red Hat Open Innovation Labs.
Get Whitepaper