The OKR Maturity Model

Aligning Employee Execution with Business Strategy

The OKR Maturity Model will show you what a mature OKR process looks like and act as a guide to help you create this in your organization. This tool is for businesses to assess their current program maturity, in order to plan a path of upward progression. Join OKR experts and Intel alumni Howard Jacob and James Cape and Ally’s Jes Baum in a three-part series on how to develop a mature OKR program.

Each webinar in this 3-part series is geared towards one of the three phases it takes to adopt a fully mature OKR process.

Fill out the form to register for the on-demand webinar series!

View Now

Webinar – Achieving interoperability in healthcare with APIs

While the majority of healthcare providers have implemented an EHR system, most are incompatible with the full slate of clinical and non-clinical systems necessary to exchange critical health information and ultimately, provide the highest quality of care.

With MuleSoft Anypoint Platform, hundreds of healthcare organizations have leveraged our HL7 V2 and FHIR messaging capabilities to connect clinical and non-clinical systems and power digital health initiatives. Now with the addition of Bridge Connector and Verato, healthcare organizations will be able to connect the full suite of health data, devices and systems necessary to power the future of care and achieve the standard of interoperability.

By attending this webinar you will learn:

  • MuleSoft’s approach to interoperability with the use of open APIs, orchestration services, and standards-based exchange.
  • How Anypoint Platform provides enterprise-grade capabilities to design, manage and deploy your full suite of clinical and non-clinical system integration needs.
  • A demo showcasing the power of Bridge Connector's no-code integration capabilities and Verato's master patient index in achieving interoperability goals.

Presented by:

  • Kevin Flanagan, Healthcare Product Marketing at MuleSoft
  • Michelle Blackmer, Vice President of Marketing, Verato
  • Josh Douglas, Chief Technology Officer, Bridge Connector

View Now

3 Ways Your Call Center Choice Can Make or Break Your CRM Investment

You’ve already got the best-in-class CRM software solution for your business, so you understand how important it is to manage customer relationships effectively. But if you’re also considering contact center software, your next choice could make the difference between a dynamic duo that delivers on the promise of powerful synergy, and a combination that costs more and does less than you thought.

View Now

Empower Your Business with Continuous Communications

Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Never has this trend been more pronounced than now, as consumerization of IT and mobile device proliferation increasingly break down the walls between business and consumer use. As a result, enterprise solutions must become increasingly simpler to deploy and more intuitive to use. At the same time they must deliver a secure and seamless communications experience. As the worlds of consumer and business communications blend, walking the line between the two has become top of mind for users and IT decision makers alike. Businesses must capitalize on these tectonic shifts in user preferences by deploying agile communications that today's mobile users need in order to collaborate effectively wherever they are.
Get Whitepaper

Business Phone Solution Buyer’s Guide

This Buyers Guide helps business owners select the right phone system for their business by asking important and revealing questions, including:

  • Traditional Service or Business VoIP Service?
  • Which Calling Features are Most Important?
  • Does the System Support Mobility?
  • How Much Should I Expect to Pay?
  • How Will My Phone System Grow with My Business?
  • What If I Need Customer or Technical Support?
  • What Makes a System Reliable?
  • Is My Information Secure?
  • How Long Does it Take to Set Up a New Phone System?
  • What About Onboarding and Training?
Get Whitepaper

Contact Center

A new contact center handles inbound and outbound calls on the channel chosen by the customer. With 8x8, your contact center is instantly scalable, and performance is detailed across numerous metrics and the data is accessible in an instant. This combination of omnichannel capabilities and contact center management is strengthened by third-party tested data security and protection. Call center software is an investment in building a compelling customer experience. The 8x8 CCaaS solution turns that investment into a competitive advantage.

View Now

Contact Center

A new contact center handles inbound and outbound calls on the channel chosen by the customer. With 8x8, your contact center is instantly scalable, and performance is detailed across numerous metrics and the data is accessible in an instant. This combination of omnichannel capabilities and contact center management is strengthened by third-party tested data security and protection. Call center software is an investment in building a compelling customer experience. The 8x8 CCaaS solution turns that investment into a competitive advantage.

View Now

Contact Center Datasheet

A new contact center handles inbound and outbound calls on the channel chosen by the customer. With 8x8, your contact center is instantly scalable, and performance is detailed across numerous metrics and the data is accessible in an instant. This combination of omnichannel capabilities and contact center management is strengthened by third-party tested data security and protection. Call center software is an investment in building a compelling customer experience. The 8x8 CCaaS solution turns that investment into a competitive advantage.

View Now

3 Ways Your Call Center Choice Can Make or Break Your CRM Investment

You’ve already got the best-in-class CRM software solution for your business, so you understand how important it is to manage customer relationships effectively. But if you’re also considering contact center software, your next choice could make the difference between a dynamic duo that delivers on the promise of powerful synergy, and a combination that costs more and does less than you thought.

View Now

Empower Your Business with Continuous Communications

Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Never has this trend been more pronounced than now, as consumerization of IT and mobile device proliferation increasingly break down the walls between business and consumer use. As a result, enterprise solutions must become increasingly simpler to deploy and more intuitive to use. At the same time they must deliver a secure and seamless communications experience. As the worlds of consumer and business communications blend, walking the line between the two has become top of mind for users and IT decision makers alike. Businesses must capitalize on these tectonic shifts in user preferences by deploying agile communications that today's mobile users need in order to collaborate effectively wherever they are.
Get Whitepaper

3 strategies for a successful intranet adoption

We have talked about common myths and issues surrounding user adoption of digital transformation initiatives, in particular such as intranets, digital workplaces and collaboration platforms.

Let us now, as promised, examine three different strategies for a successful intranet adoption.

View Now

How can you ensure that your employees are engaged

Employee engagement is key to a high-performing organisation—that much is clear. But how can you ensure that your employees are engaged? Motivational theories provide some clues. Let’s examine the two most well-known ones in this article.

View Now

Why Digital Collaboration

We define digital collaboration as the digital systems people use to collaborate internally (within the enterprise network) or externally (with enterprise communities or partners) to get things done.

Modern companies are increasingly structured in silos. Specializations within different enterprise functions, geographic distribution and the proliferation of digital tools isolate people within their immediate business units.

Digital collaboration tools increase collaboration in the enterprise by creating collaboration synergies through a modern digital setting. Digital collaboration tools connect people, information, business applications and company communications, transforming your company into a unified, successful business force.

In practice, digital collaboration platforms provide a number of recent innovative technologies, such as social collaboration, project management and real-time communication, within an integrated digital setting.

Get Whitepaper