ZenKey: Cellular Network Enhances Security

In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.

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ZenKey: A Network-Based Identity Solution

As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.

That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.

Get Whitepaper

Your MDM Doesn’t Want You to Read This (But We Do!)

If you’ve ever worked with an MDM (Mobile Device Management) to build and manage an Android device fleet, you know how one-sided that relationship becomes once your hardware is in the field. You also know that’s because MDMs are built on a model that chiefly rewards shipping devices, not supporting them. It’s hard to blame them, either — in a world where getting devices to the edge has become a critical concern across dozens of industries, hardware talks. But if you’re scaling a mission critical Android device fleet, you’re already asking the kind of hard questions your MDM probably isn’t very eager to answer.

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Panasonic Thermal Imaging

A Panasonic rugged tablet with an integrated thermal camera is the ultimate work companion that helps its users to detect, record, analyze, rectify and document temperature while out in the field. Panasonic offers an integrated FLIR thermal camera with the TOUGHPAD® G1 and M1 tablets as an option to enable users to accurately measure and record temperature using the same device to run other essential work applications.

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Customers Speak Out About What They Need in a Rugged Mobile Device

How can you determine which solution is cut out to meet your workforce’s needs? A VDC customer satisfaction study identifies the most important capabilities customers are looking for in rugged mobile devices. Panasonic TOUGHBOOK® mobile devices received high satisfaction ratings from customers and their workers—in every single category and more.

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Mobility Matters: Better Field Service Outcomes through IoT and Predictive Analytics

What’s the real cost of equipment downtime? Not only is it expensive for field service organizations (FSOs) to send a technician for diagnosis and repair (hopefully once), unplanned downtime means a productivity drop for business organizations – lost revenue and expenses that can accumulate quickly. So it’s no surprise that a recent study by Field Technologies found the top two strategic initiatives for FSOs are improving customer satisfaction and increasing efficiency.

This brief discusses how the combination of predictive analytics based on data gathered by IoT sensors and the use of mobile devices combine to reduce unnecessary scheduled maintenance while improving the overall service experience for both FSOs and the organizations they serve.

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Why Mobile Tech Matters: Gaining a Competitive Edge for FSOs

Field service organizations (FSOs) rely on mobile technology solutions to stay connected and competitive, whether they provide consumer services for cable & telco, or commercial services maintaining factory machinery or repairing heavy equipment. Whatever their field of business, every FSO feels the impact of modernization trends including augmented reality, digital schematics libraries, diagnostics, advanced analytics, predictive maintenance, new FSO management tools, and more.

This paper looks at how FSOs can stay current and remain competitive by implementing mobile solutions that enable the latest technology and arm techs with tools that increase efficiency, provide better service, and increase customer satisfaction.

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MDM is Dead. It’s Time to Shift to Android DevOps

Alright, so maybe not completely dead, but Mobile Device Management (MDM) - while necessary - cannot (alone) meet the needs of innovative, agile businesses, especially when customer experience and value are on the line.

With MDM, you can’t control the intake of changes to a fleet - risking widespread downtime - or debug your applications in real-time to prevent poor user experience. Enter Android DevOps where quality and speed are at the heart of dedicated device management.

According to Sam Guckenheimer of Microsoft Azure, “For a DevOps team...everything they do is about making a customer’ experience better.” Android DevOps enables businesses to focus on their business - not the platform - so they can deliver the ultimate customer experience.

Continue reading to learn more about how making the shift to Android DevOps can help you get back to what matters most: delighting your customers.

For more information about the advantages of Android DevOps reach out to Esper.

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How Strong is Your MDM Security?

6 Layer MDM Cybersecurity Self-Assessment

MDM security in 2020 must be dynamic. You need the flexibility to deploy and manage single-purpose Android devices according to use cases. MDM should offer features to completely wipe and re-provision devices at any given point during the device lifecycle. Most importantly, MDM security should allow real-time or automated response based on insights into devices, apps, and user behaviors.

According to the 2020 Verizon Mobile Security Index (MSI), 66% of organizations admit a mobile cybersecurity issue has spiraled into a “significant organizational calamity” in the past, Your chances of experiencing a mobile cybersecurity incident in the next two years are 28%.

Your mobile security risks vary depending on device type, industry, and most importantly, use case. Pay attention to this 42-point checklist to determine if your MDM security is at risk.

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ZenKey: Cellular Network Enhances Security

In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.

Get Whitepaper

ZenKey: A Network-Based Identity Solution

As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.

That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.

Get Whitepaper

ZenKey: A Network-Based Identity Solution

Even as the threats of data breaches, identity theft and large-scale fraud seem to grow daily, millions of users must also face the burden of managing multiple passwords. And with the digital economy growing faster than ever, so is the need for a radically new identity management solution. One that eliminates passwords and provide seamless, user-centric security. One that can provide privacy controls with high-level of confidence.

That solution is here. Introducing ZenKey, a joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a frictionless experience with unique fraud signals that only largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body as shown in the figure above. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about how the ZenKey identity solution works, fill out the form and download the detailed White Paper.

Get Whitepaper

ZenKey: Cellular Network Enhances Security

How do you establish your Digital Identity

By some accounts, the pandemic accelerated the digital transformation by a factor of 3x in 2020 alone. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage hundreds of accounts integral to their daily lives.

The coin of this digital realm for service providers of any stripe and consumers alike is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social obligations to protect PII (personal identifiable information), means everyone must rethink identity.

Get Whitepaper

ZenKey: A Network-Based Identity Solution

Even as the threats of data breaches, identity theft and large-scale fraud seem to grow daily, millions of users must also face the burden of managing multiple passwords. And with the digital economy growing faster than ever, so is the need for a radically new identity management solution. One that eliminates passwords and provide seamless, user-centric security. One that can provide privacy controls with high-level of confidence.

That solution is here. Introducing ZenKey, a joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a frictionless experience with unique fraud signals that only largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body as shown in the figure above. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about how the ZenKey identity solution works, fill out the form and download the detailed White Paper.

Get Whitepaper

ZenKey: Cellular Network Enhances Security

How do you establish your Digital Identity

By some accounts, the pandemic accelerated the digital transformation by a factor of 3x in 2020 alone. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage hundreds of accounts integral to their daily lives.

The coin of this digital realm for service providers of any stripe and consumers alike is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social obligations to protect PII (personal identifiable information), means everyone must rethink identity.

Get Whitepaper