Webinar – Transform policyholder engagement with MuleSoft, Salesforce and Guidewire

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

  • Best practices for using APIs to surface policy and claims data from Guidewire.
  • How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

  • Josh Mikulewicz, Solution Engineer, MuleSoft
  • Steve Murphy, Senior Solution Engineer, MuleSoft
  • Matt Serna, Head of Industry Marketing, MuleSoft

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Webinar – Building a platform for digital insurance

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

  • How industry leaders have digitally transformed insurance offerings with a platform business model.
  • How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
  • Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

  • Ben Turner, CTO, Legal and General
  • Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
  • Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

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Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

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Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

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Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

Get Whitepaper

Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

View Now

Webinar – COVID-19 impact to API strategies in financial services

In this webinar, we will share how COVID-19 is drastically accelerating the trend to digital in Financial Services. Today’s global challenge is changing customer behaviors, increasing demand for digital businesses, and straining IT teams. As companies strive to adapt by enhancing their digital capabilities and transforming IT operations to increase speed and agility, integration is more critical than ever before.

Join this webinar to learn:

  • Why integration is key to enable digital capabilities and drive competitive advantage in the long-term
  • What leading companies have already done to ensure business continuity and operational resilience and how you can catch up
  • How to tap into your ecosystems to build unique experiences that are responsive to customer needs revealed by the COVID-19 pandemic
  • How to leverage the capabilities of other enterprises for compelling applications of your own

Presented by:
Adrian Melillo, Regional Executive, Office of the CTO, JAPAC MuleSoft

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Webinar – Transform policyholder engagement with MuleSoft, Salesforce and Guidewire

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

  • Best practices for using APIs to surface policy and claims data from Guidewire.
  • How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

  • Josh Mikulewicz, Solution Engineer, MuleSoft
  • Steve Murphy, Senior Solution Engineer, MuleSoft
  • Matt Serna, Head of Industry Marketing, MuleSoft

View Now

Webinar – Building a platform for digital insurance

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

  • How industry leaders have digitally transformed insurance offerings with a platform business model.
  • How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
  • Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

  • Ben Turner, CTO, Legal and General
  • Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
  • Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

View Now

Webinar – Building a digital banking platform with APIs

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

  • Angie Campos, Industry Marketing for FS&I, MuleSoft
  • Michel Vaja, Head of UK Payments Practice, Capgemini

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How to Clean Up Your Business Financials and Prepare Your Exit Strategy

Don’t look too far ahead to the finish line when thinking about selling your company. Have you done the necessary work to ensure that you have the processes and documentation in place for that to be successful?

Two of these processes include cleaning up your small business financials and putting together a comprehensive exit strategy. The more work you can do now the faster you can spring into action if your business broker identifies a strategic buyer right away. Prospective buyers want as much transparency as possible in today’s business environment.

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How Telefonica Reduced Complexity for MIMs Using Subscriptions & Flow Designer

A couple years ago, Telefonica teamed up with xMatters to transform the comps for MIMs. This process sought to use different tools like workplace or Facebook, to see if there could be improved communications with customers.

The team had trouble using JavaScript, and found the development environment was arcane and broken. They decided to use xMatters Help Pages to understand workflows and custom integration in order to optimize the platform. The team implemented a workplace designer and chatting integration, along with workplace and Facebook integration to streamline the communication process.

Learn more about Telefonica's journey, and how xMatters helped decrease the number of licenses needed for broadcast messages, and subsequently increased their reach of comms with ~600-700 more use cases.

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Whitepaper: Security Monitoring

Rooted in 20 years of experience and with hundreds of customers, Cygilant SOCVue Security Monitoring collects security events across your IT infrastructure, network, and applications. Our Security Analysts triage and investigate potential security incidents to give you rapid actionable recommendations.

Combining log management and security information and event management (SIEM) technology with machine learning, Cygilant helps you to proactively eliminate threats and meet compliance objectives.

Cygilant saves you time spent digging through the noise of thousands of events, or analyzing raw log files, to determine what is happening in the network.

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Whitepaper: Benefits of SOC-as-a-Service

Companies of all sizes need to improve their incident detection and response capabilities. Cybersecurity, however, is hard work. Resource constraints, including not having enough skilled staff, funding or time, combined with an ever-increasing amount of threats and compliance requirements are leaving businesses at a disadvantage and causing team burnout. A SOC-as-a-Service exists to help companies of all sizes extend both their team and their cybersecurity protections.

SOC-as-a-Service providers introduce security best practices into an organization, improve security data collection, processing, and analysis - and supplement an organization's internal skills.

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Whitepaper: Cygilant SOC-as-a-Service

Cybersecurity is hard work. Resource constraints - not enough time or limited resources - and ever increasing threats coupled with compliance requirements is leaving your business at a disadvantage and causing team burnout. Cygilant SOC-as-a-Service exists to help you.

Get Whitepaper