Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

• Deliver unified customer experiences 5x faster.
• Drive consistent customer interactions across channels.
• Easily adopt new channels on a single, unified platform.

Presented by:

• John Withers, Product Marketing Manager, MuleSoft
• Jimil Patel, Product Marketing Manager, MuleSoft
• Manan Sangvi, Solution Consultant, MuleSoft

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

• Best practices for using APIs to surface policy and claims data from Guidewire.
• How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

• Josh Mikulewicz, Solution Engineer, MuleSoft
• Steve Murphy, Senior Solution Engineer, MuleSoft
• Matt Serna, Head of Industry Marketing, MuleSoft

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

• How industry leaders have digitally transformed insurance offerings with a platform business model.
• How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
• Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

• Ben Turner, CTO, Legal and General
• Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
• Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

Today’s digital era places strain on traditional financial firms, including increased customer expectations, the threat of disintermediation by market entrants, strict regulatory requirements, and more. How do banks, who face operational silos and aging systems, keep up?

The answer lies in building a digital platform with APIs. In this session, hear directly from seasoned technologists to learn about the approach, tools, and operating model they use to successfully adapt and lead in the marketplace. Discover how to get more out of your existing legacy and cloud infrastructure and, in turn, deliver a flexible architecture that can easily adapt as new technologies emerge.

During this session, you will learn:

• Why industry disruptions and increased customer expectations demand a bank that transforms into a digital platform.
• How an API-led approach to integration can help financial firms transform into digital platforms.
• SunTrust’s journey with MuleSoft’s Anypoint Platform and Salesforce, and how they used APIs to unify the bank experience.

Presented by:

• David Shonk, SVP EIS Enterprise Solutions Delivery Manager, SunTrust
• Angie Campos, Financial Services & Insurance Industry Lead, MuleSoft

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

• Angie Campos, Industry Marketing for FS&I, MuleSoft
• Michel Vaja, Head of UK Payments Practice, Capgemini

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

• Co-create value partners, customers, and third-party developers.
• Treat APIs as products through design, delivery, and consumption.
• Build your organization’s roadmap for creating an API ecosystem.