Remote Support Buyer’s Guide

More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.

This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers a market-leading portfolio of solutions to fit any of your remote support requirements.

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Infographic: Day in the Life of a Support Agent

Life doesn’t have to be stressful for a remote support agent. Sure, there are always fires to put out - last-minute software upgrades, crashed servers, forgotten passwords. But with the right remote support tools, demanding organizations can satisfy their evolving needs anywhere, anytime, from any device. Here’s what freedom looks like for one support agent.

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Abderden Report: Onward to the Future of IT Support

In this Aberdeen report, we look at how new technologies and evolving consumer expectations are transforming IT support. Organizations primed to deliver innovative solutions and meet the high expectations of customers can expedite support, resolve issues faster, increase productivity, reduce costs, and leave end-users satisfied.

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Integrate Content & Process

Merging your process and content can transform your organization—putting you that much closer to achieving digital transformation. From making your content generally more useful for customers and employees to having your business run more efficiently, this eBook will uncover practical tips and insights on how to successfully digitize and automate your business.

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Build-in Information Governance

With increasing regulations across the globe aimed at protecting personal data and ensuring information is appropriately secured and managed, it is vital to have control of your content and processes. Without suitable security, policy controls and lifecycle processes, your content can be a big liability. Compliance issues,large fines, undermined trust and brand reputation are all at stake.

This eBook looks at best practices for invisibly embedding Information Governance into your ECM system and content-driven processes, so it just happens.

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Architect for the Cloud

When it comes to managing content in the cloud, it’s not a question of if, but when, how, and for what use cases. This guide covers some practical considerations for pursuing a successful cloud-based content management strategy, with a focus on Amazon Web Services (AWS).

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Innovate with a Modern Content Services Platform

In today’s dynamic environment, companies need software solutions that let IT move quickly and in whatever direction the business wants.

Unfortunately, when it comes to enterprise content management (ECM), most companies have a patchwork of disparate systems built up over years of departmental and tactical deployments.

This messy mix of legacy systems exacts a high price. It’s costly to maintain and a real drag on operational efficiency, user productivity and IT resources.

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Innovate with a Modern Content Services Platform

In today’s dynamic environment, companies need software solutions that let IT move quickly and in whatever direction the business wants.

Unfortunately, when it comes to enterprise content management (ECM), most companies have a patchwork of disparate systems built up over years of departmental and tactical deployments.

This messy mix of legacy systems exacts a high price. It’s costly to maintain and a real drag on operational efficiency, user productivity and IT resources.

View Now

Architect for the Cloud

When it comes to managing content in the cloud, it’s not a question of if, but when, how, and for what use cases. This guide covers some practical considerations for pursuing a successful cloud-based content management strategy, with a focus on Amazon Web Services (AWS).

View Now

Integrate Content & Process

Merging your process and content can transform your organization—putting you that much closer to achieving digital transformation. From making your content generally more useful for customers and employees to having your business run more efficiently, this eBook will uncover practical tips and insights on how to successfully digitize and automate your business.

View Now

Build-in Information Governance

With increasing regulations across the globe aimed at protecting personal data and ensuring information is appropriately secured and managed, it is vital to have control of your content and processes. Without suitable security, policy controls and lifecycle processes, your content can be a big liability. Compliance issues,large fines, undermined trust and brand reputation are all at stake.

This eBook looks at best practices for invisibly embedding Information Governance into your ECM system and content-driven processes, so it just happens.

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Boosting Workplace Productivity with AI

To close deals and get more done, you might feel compelled to make a drastic change, like hiring an entirely new team or overhauling every single operations system.

But this all-or-nothing approach isn’t necessarily the answer. Instead, try implementing one change that has far-reaching effects.

Enter: AI.

These two little letters can seem intimidating, but integrating this technology into your workplace has the power to transform every aspect of your business—no exaggeration.

In short, AI helps you work smarter, not harder, so you can focus on what matters most: building a better business.

Dialpad is the cloud based, AI-powered phone system that supports voice, video, and messages all from your existing devices.

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7 Reasons to Ditch the Duct Tape and Embrace the Cloud

When your business is rapidly growing, it’s easy to fall into the habit of adopting quick-fix solutions to problems as they crop up. One area that tends to take a big hit is business communications.

Individual solutions may address short-term problems now, but they tend to create larger challenges in the future. This whitepaper can show you how to address today’s communications challenges while being prepared for tomorrow’s.

Dialpad is the cloud based, AI-powered phone system that supports voice, video, and messages all from your existing devices.

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The Top 5 Cures for CIO Insomnia

Since when did being a CIO mean sleep deprivation?

Being a CIO today means exhibiting a level of adaptation that would impress Darwin. It’s a position that’s increasingly dynamic, complex, and—dare we say it—more interesting than it’s ever been.

But the role isn’t without its list of sometimes daunting responsibilities that can keep just about anyone up at night. Here are five ways you can rise to the challenge and get the 8 hours you deserve.

Dialpad is the cloud based, AI-powered phone system that supports voice, video, and messages all from your existing devices.

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Unlock the Power of Data Capital to Accelerate Digital Transformation

Every industry is undergoing change in this digital economy. IDC estimates by 2021, at least 50% of global GDP will be digitized.

Download this webcast from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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