IDC ExpertROI® SPOTLIGHT Equinix

The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line.

IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download this report to learn:

• The average annual benefits of Service now over five years
• The actual time to payback of the ServiceNow investment
• The true ROI of ServiceNow

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Today’s State of Work: The Productivity Drain

Millions of hours per year are spent on unnecessary tasks and inefficient processes.

ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs. There’s an exponential impact on an organization’s top and bottom lines as employees have less time to do their jobs and it takes more people to complete the job.

Learn about how your organization can overcome the obsessive use of email and spreadsheets to get real work done.

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Secure the Transfer of Sensitive Emails

The media frequently publishes stories about data breaches in which usernames, passwords, and email addresses are stolen. Rarely do they mention the fact that if your username, password, and email address are stolen, the criminals also have access to your email content. Even without a data breach, when an email is transferred to a server outside of your control, the owner of that server can view the email content.
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PeaceHealth Uses Globalscape Solution to Secure Healthcare Records

Healthcare organizations store vast amounts of healthcare records. What may come as a surprise to some, healthcare records are more valuable to criminals than credit card numbers or social security numbers alone according to the “Fourth Annual Benchmark Study on Patient Privacy & Data Security” conducted by the Ponemon Institute. Because of this, healthcare organizations must take extra precautions to protect the records.
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Supporting Business-Critical Operations with High Availability Clustering

Businesses count on consistent, dependable access to their mission-critical resources and applications. They rely upon systems such as managed file transfer (MFT) solutions to ensure the security and integrity of these assets and to facilitate uninterrupted processes and operations. A gap in this service—even for just a few minutes—can cause losses of data, business opportunities, and revenue.
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How a Cloud Phone System Benefits Multi-Site Businesses?

When a business spans more than one location, the cost and complexity of maintaining the phone system can present major challenges. In many cases, whether as the result of organic growth or acquisitions, IT has inherited a patchwork of disparate hardware, solutions, and providers. Managing and supporting all of this—both from an IT and an accounting perspective—can be time-consuming, frustrating, and even unnerving.
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5 Mistakes to Avoid When Selecting a Business Phone System

The phone allows your business to flourish. It’s your lifeline to the outside world and is critical to the image you project to customers. It’s your connection to your customers and millions of prospective customers who will reach out to you. That is why selecting the right phone system is important. You need to be sure that the system you choose is reliable and adaptable to the changing needs of your growing business. There’s no need to waste time with trial and error when you can learn from other businesses like yours. To help, we’ve compiled five common mistakes people make when selecting a business phone system; and, more importantly, how you can avoid making these mistakes.
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Ovum SWOT Assessment: CA Release Automation

Chandranshu writes that downstream software lifecycle processes, e.g. release automation, are getting increased attention due to trends like continuous delivery and continuous deployment. He says that release automation helps organizations avoid production issues caused by erroneous releases.

CA Release Automation can help organizations move towards continuous delivery, he says, and organizations considering DevOps adoption should shortlist it. Its tight integration with CA Service Virtualization, he adds, makes for a compelling offering for those looking to speed up application delivery.

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RED HAT CEPH STORAGE: An Open, Software-defined Storage Platform for the Cloud

Red Hat® Ceph Storage is a massively scalable, open, software-defined storage platform that:

• Is designed for cloud infrastructures and web-scale object storage. Combines the most stable version of Ceph with a Ceph management platform, deployment tools, and support services.

• Provides the tools to flexibly, automatically, and cost-effectively manage petabyte-scale data deployments in the enterprise.

• Manages cloud data so enterprises can focus on managing their businesses.

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DevOps: Enterprise Organizations Newest Best Practices

The research shows DevOps delivers 18% faster time-to-market and 19% better app quality/performance.

The application economy is motivating leaders to make critical changes across IT and the business, one of the most significant being the adoption of DevOps. For enterprise IT organizations who need to accelerate delivery of apps and provide customers with higher-quality software, faster, DevOps–with its focus on collaboration across IT domains from development to delivery–is increasingly the answer.

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Building a Shortcut Between Innovation and Business Value

Struggling with delivering new capabilities to the market in a timely manner? Start your DevOps journey now and learn how implementing Continuous Delivery solution can be the ultimate competitive differentiator for your business.

Read this executive brief to learn:

How to bring innovation and business value together more rapidly How to improve Communication and collaboration between development and operations teams How to improve quality and increase visibility to the application deployment process.

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DevOps Perspectives: Ideas, insight and direction from DevOps leaders

To support digital transformation imperatives, organizations are increasingly exploring DevOps style approaches for the continuous delivery of high quality software. Unfortunately, however, many enterprises remain burdened with accumulated technical debt and legacy wasteful practices – waste that can quickly inhibit the flow of value to customers and the business. Lean thinking provides organizations with a framework by which to quickly identify all forms of waste impacting the flow of value, which DevOps practitioners can apply in a software development context to quickly pinpoint and eliminate 8 elements of waste across people, process and technology dimensions.

This paper presents the 8 elements of waste framework, strategies needed to identify and eliminate waste, and the metrics needed to measure effectiveness.

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DevOps Perspectives: IT luminaries discuss the major issues impacting DevOps today

Industry leaders share insights on DevOps and big data, ITIL, testing and more. Once again, we have spent time talking to leading community figures such as Dave Farley (“Continuous Delivery” author) to discuss the major issues impacting DevOps today.

This latest issue features comments from 10 experts and covers many hot topics such as:

• Enterprise DevOps transformation

• DevOps and big data

• DevOps and ITIL

• Shadow IT vs DevOps

• 6 Habits of Effective DevOps Practitioners

• DevOps and Testing

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