Opening APIs to developers outside the enterprise can enable the creation of apps that add value in innovative and often unexpected ways –without the enterprise having to invest directly in app development. However, this will only happen when the enterprise can grow an ecosystem of visionary developers creating cutting edge apps that provide consumers with something of real value.

In this eBook, we will provide a detailed overview of five key ways smart enterprises attract and nurture top third-party developer talent.

The best practice for API security architecture is to separate out API implementation and API security into distinct tiers. Under this model, an API developer can focus completely on the application domain, ensuring that each API is well designed and promotes integration between different apps. CA API Gateway provides the API security administrator with complete control over access control, threat detection, confidentiality, integrity and audit across every API the organization publishes.

Mobile technology is revolutionizing the corporate IT landscape. Enterprises want to leverage mobile to maximize employee productivity, efficiency and availability. Meanwhile, employees are already taking the initiative by using their own personal mobile devices for business purposes. For enterprises, the benefits of enterprise mobility and the reality of the “bring-your-own-device” (BYOD) movement are becoming impossible to ignore.

The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.

Wie wäre es, wenn Sie bei der Bereitstellung von Anwendungen Ihren Zeitrahmen VERKÜRZEN und Anwendungen um 25 bis 50 Prozent schneller, hochwertiger und mit weniger Aufwand bereitstellen könnten? Wie wäre es, wenn Sie Ihren Zeitrahmen VERKÜRZEN und einen Investitionsertrag von 100 Prozent bereits bei der Bereitstellung Ihrer nächsten Anwendung erzielen könnten? Wie wäre es, wenn Sie Aufgaben verkürzen könnten und DevOps endlich Realität wäre?

Organizations are managing a rapidly escalating number of projects due in large part to the consumerization of IT.

As a result, you face growing demands for mobile technologybased apps and services – on top of your backlog of already ongoing strategic initiatives. And when priorities keep changing, functioning effectively is difficult without Project and Portfolio Management (PPM) tools that support your need for additional oversight, better decision-making and more efficient use of resources.

CA Cloud Service Management is purpose-built for speed—rapidly accelerating time to value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests and get automatic upgrades. Simplified pricing gives you predictable costs—no nickel and diming or complex pricing charges. The CA advantage means rapid time to value, ease of use and low cost of ownership.

CA Cloud Service Management is purpose-built for speed – rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades. Simplified pricing gives you predictable costs – no nickel and diming or complex pricing charges. The CA advantage means rapid time-to value, ease of use, and low cost of ownership.

Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.

For the managed services provider (MSP), service desk capabilities play a critical role in the level of service that customers receive and in the degree to which those services are delivered efficiently and profitably. In short, the service desk can make the difference between a service provider’s success or failure. This paper offers some key principles MSPs should adopt in order to ensure their service desk fully supports operational efficiency, optimal service levels and business growth.

For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.

IT services are all about people, and the people’s most precious resource is time. They want to be more productive, but service management tools haven’t always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. With CA Cloud Service Management, you can implement in days, configure without programmers, and automate end-user requests. A true SaaS solution means you get the latest capabilities the minute they are available and simplified pricing gives you predictable costs—no nickel and diming or haggling over complex pricing charges.