LogMeIn was looking for a new partner to help them seamlessly handle a consistently growing invoice count and integrate with NetSuite. Their current partner had a static solution with no new releases or updates, and the team at LogMeIn wasn’t even sure whom to contact when they had questions or needed support.
The added challenge that Covid-19 brought was the shift many businesses had to make to handling all invoicing electronically. From 2019 to 2020, LogMeIn experienced a 26% increase in the number of invoices they are handling monthly.
The LogMeIn team decided to partner with YayPay by Quadient to manage their credit-to-cash process based on several factors:
YayPay has a commitment to continuous improvement, so there have been frequent updates and releases to add value to the product on a regular basis.
YayPay has a seamless integration with NetSuite, creating a more powerful solution for managing AR.
The YayPay product team was open about sharing the product roadmap and receiving ideas and feedback from LogMeIn about how their needs could be better met.
The user interface and customer portal were far friendlier and easier to use than the Salesforce.com interface they had been working with prior.
Learn more about how YayPay helped LogMeIn streamline their AR workflow, download the case study!