Four Things to Look for in a Call Center Software
This guide is written to all salespeople, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be a required reading for an-yone that is part of the decision to expand to a call cen-ter. It is specifically written to those companies that have outgrown the typical ways of cold calling and desire to move into a full-fledged call center program to accel-erate company growth.
Within this document we will focus on the importance of the following in a call center software:
- Stable platform on which to base the system
- Enterprise-grade, full-featured software
- Extremely easy to use
- Works for your budget
Learning Paths: Creating Pathways to Success
Today, there is a greater need for self-directed, online learning and training than ever before. Thankfully, eLearning tools like learning management systems (LMS) are available to meet this need. Without direction, however, learners may become lost as they progress in their studies. Whether you’re teaching your customers how to use a new product or guiding an employee through compliance training, your eLearning offerings need a clear and sensible structure to guide them. See how to create Learning Pathways for Success.
7 Strategies for Virtual Training Success
With remote or hybrid work now the new normal for a large percentage of people, businesses must find new ways to keep employees engaged and educated on new skills, initiatives, etc. For many, virtual training is the best option. Reach your team wherever they are working with virtual training programs.
Building Blocks for a Successful eTraining Program
There’s no single right way to build an eTraining or eLearning program. But there are some important building blocks to ensure your program is a success.
While all of this may sound complicated, understanding the key building blocks will help simplify the process and strengthen the outcome: a successful eLearning program.
Important considerations when buying and installing a UPS
All uninterruptible power supply (UPS) models are not created equal, nor are their installation requirements. Large, mid-range modular and smaller plug-and-play models may all have individual considerations. Requirements can also differ among UPS backup topologies and deployment methods. If you need more help understanding the differences between UPSs and determining the optimal model for your particular environment or application, read this whitepaper.
UPS Backup Power: 10 Buying Tips
Network closets and intermediate distribution frames (IDF) are critical parts of IT networks, but they're often scattered about. They seldom have dedicated IT personnel close by and are often neglected. A network closet can be a lonely place! And yet if there’s a power outage, an IDF or network closet being knocked out of commission can cause significant problems. They’re also vulnerable to both non-IT humans (e.g. the cleaning staff unplugging the UPS battery backup) and cybersecurity breaches.
Selecting the right UPS battery backup for your network closet or IDF can be a confusing process. This uninterruptible power supply (UPS) buying guide is designed to help you properly plan so you can make your IT network more resilient and reliable.
The Eaton UPS and Power Management Fundamentals Handbook
From plug and receptacle charts and facts about power problems to an overview of various UPS topologies and factors affecting battery life, you’ll find a wealth of pertinent resources designed to help you develop the optimum solution. This handbook is your one-stop source for essential information ... whether you need power protection for small, medium or large data centers; health care facilities; or other environments in which ensuring uptime and safeguarding data are critical.
The Eaton UPS and Power Management Fundamentals Handbook
From plug and receptacle charts and facts about power problems to an overview of various UPS topologies and factors affecting battery life, you’ll find a wealth of pertinent resources designed to help you develop the optimum solution. This handbook is your one-stop source for essential information ... whether you need power protection for small, medium or large data centers; health care facilities; or other environments in which ensuring uptime and safeguarding data are critical.
UPS Backup Power: 10 Buying Tips
Network closets and intermediate distribution frames (IDF) are critical parts of IT networks, but they're often scattered about. They seldom have dedicated IT personnel close by and are often neglected. A network closet can be a lonely place! And yet if there’s a power outage, an IDF or network closet being knocked out of commission can cause significant problems. They’re also vulnerable to both non-IT humans (e.g. the cleaning staff unplugging the UPS battery backup) and cybersecurity breaches.
Selecting the right UPS battery backup for your network closet or IDF can be a confusing process. This uninterruptible power supply (UPS) buying guide is designed to help you properly plan so you can make your IT network more resilient and reliable.
Important considerations when buying and installing a UPS
All uninterruptible power supply (UPS) models are not created equal, nor are their installation requirements. Large, mid-range modular and smaller plug-and-play models may all have individual considerations. Requirements can also differ among UPS backup topologies and deployment methods. If you need more help understanding the differences between UPSs and determining the optimal model for your particular environment or application, read this whitepaper.
The Eaton UPS and Power Management Fundamentals Handbook
From plug and receptacle charts and facts about power problems to an overview of various UPS topologies and factors affecting battery life, you’ll find a wealth of pertinent resources designed to help you develop the optimum solution. This handbook is your one-stop source for essential information ... whether you need power protection for small, medium or large data centers; health care facilities; or other environments in which ensuring uptime and safeguarding data are critical.
Important considerations when buying and installing a UPS
All uninterruptible power supply (UPS) models are not created equal, nor are their installation requirements. Large, mid-range modular and smaller plug-and-play models may all have individual considerations. Requirements can also differ among UPS backup topologies and deployment methods. If you need more help understanding the differences between UPSs and determining the optimal model for your particular environment or application, read this whitepaper.
UPS Backup Power: 10 Buying Tips
Network closets and intermediate distribution frames (IDF) are critical parts of IT networks, but they're often scattered about. They seldom have dedicated IT personnel close by and are often neglected. A network closet can be a lonely place! And yet if there’s a power outage, an IDF or network closet being knocked out of commission can cause significant problems. They’re also vulnerable to both non-IT humans (e.g. the cleaning staff unplugging the UPS battery backup) and cybersecurity breaches.
Selecting the right UPS battery backup for your network closet or IDF can be a confusing process. This uninterruptible power supply (UPS) buying guide is designed to help you properly plan so you can make your IT network more resilient and reliable.
Has Your Business Switched to VoIP Yet?
The telephone has come a long way since the days of switchboard operators. In many cases, however, businesses are still using plain old telephone systems (POTS) without knowing that there is a better form of telecommunication that is being adopted at an increasing rate across businesses. That technology is VoIP.
In this Sourceforge white paper, you will learn:
- What's in Your Phone System?
- What is VoIP?
- How Does VoIP Save a Business an Average of 30% or More?
- How to Switch to VoIP
So if you are considering upgrading your phone system – or are motivated by saving money and adding enterprise level services to your business – let Sourceforge compare the top VoIP providers for you! Simply select that you want to receive a quote on the following page and one of our VoIP Specialists will get in contact with you to jot down a few details in order to provide you with the best, no-obligation quote from a provider.
Has Your Business Switched to VoIP Yet?
The telephone has come a long way since the days of switchboard operators. In many cases, however, businesses are still using plain old telephone systems (POTS) without knowing that there is a better form of telecommunication that is being adopted at an increasing rate across businesses. That technology is VoIP.
In this Sourceforge white paper, you will learn:
- What's in Your Phone System?
- What is VoIP?
- How Does VoIP Save a Business an Average of 30% or More?
- How to Switch to VoIP
So if you are considering upgrading your phone system – or are motivated by saving money and adding enterprise level services to your business – let Sourceforge compare the top VoIP providers for you! Simply select that you want to receive a quote on the following page and one of our VoIP Specialists will get in contact with you to jot down a few details in order to provide you with the best, no-obligation quote from a provider.