Five Myths of DIY Disaster Recovery
Download this paper and learn about the most common faulty disaster recovery assumptions—from insufficient employee work arrangements to the inadequacy of annual or biannual disaster recovery testing.
Seven ways to reduce waste and accelerate software delivery
This paper will explore best practices for identifying and eliminating seven types of waste: Waiting, handoffs and task switching, motion, extra processes, extra features, partially completed work and defects.
The Total Economic Impact™ of PagerDuty
Every business today uses software to manage systems, deliver products, and empower employees to do their jobs. But software inevitably breaks, and when it does, businesses lose money – in the form of dissatisfied customers, missed SLAs or lost productivity. PagerDuty, an operations performance platform, solves this problem by helping operations engineers and developers more effectively manage and resolve incidents across a company’s global operations. Learn about how PagerDuty showed big savings for a global entertainment company with about 700 engineers over three years. In addition to annual cost savings of up to $938,000 and a net present value (NPV) of $1,640,000, the customer reduced MTTR for critical issues, increased customer retention due to improved system availability, and improved productivity for business end users and engineers. Download the September 2014 commissioned study, The Total Economic Impact™ of PagerDuty to learn more. The study was conducted by Forrester Consulting on behalf of PagerDuty.
Is Your Middleware Sapping Performance?
Middleware systems play a critical role in delivering business data and are now an essential part of every IT environment. These tools keep data flowing, prevent problems, streamline, troubleshoot, guide administration and empower user self-service. Learn about BMC’s Middleware Management solution.
Bridge the Gap between Network Ops and the Service Desk
Businesses can’t afford to let siloed approaches to incident management delay resolution and undermine IT productivity. BMC Intelligent Service Resolution bridges the gap between the service desk and network operations, and provides a unified, business-centric view across technologies, to help you resolve the right issues more quickly than ever.
Case Study: IT Data Analytics – BMC Software
BMC Software is not only a provider of IT management software but also a consumer of that software. Learn how BMC IT uses BMCs TrueSight IT Data Analytics to drive business performance by getting to the root cause of issues by automatically searching log files for errors or service disruptions.
Deliver the Future of IT Operations Today
Enterprise IT operations teams are struggling to keep pace with the business as well as cope with new technology trends. And, end users are demanding improved quality of service and no longer tolerate outages and slow response times. Learn how to get increased business insight and a modern user experience.
Thawte in Education
Leveraging Multi-Use Digital Certificates to Simplify Certificate Management and Reduce Costs.
Simplify SSL Certificate Management Across the Enterprise
This guide provides five simple steps for IT professionals to take control of SSL certificates across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these certificates throughout their lifecycle.
Choosing a Cloud Hosting Provider with Confidence
The goal of this white paper is to help enterprises make pragmatic decisions about where and when to use cloud solutions by outlining specific issues that enterprises should raise with hosting providers before selecting a vendor, and by highlighting the ways in which SSL from a trusted Certificate Authority (CA) can help enterprises conduct business in the cloud with confidence.
Fraud Alert: New Phishing Tactics—and How They Impact Your Business
In this fraud alert paper, we’ll highlight the current trends in today’s phishing schemes, with a particular focus on the latest threats emerging from China. Then we’ll offer some ideas and best practices for applying technology to protect both yourself and your customers.
History of Cryptography
This white paper presents a brief history of cryptography and how encryption-related technologies have evolved and will continue to evolve as well as the measures Internet users should consider when implementing modern encryptions.
SharePoint Best Practices 2013
SharePoint is a valuable collaboration tool. But your organization could be vulnerable if you don't take the right steps. There’s no silver bullet for securing SharePoint because each deployment is unique. However, there are 10 best practices that everyone should follow when using this collaboration tool.
Securing Microsoft Exchange 2010
There are many reasons why now is the right time to make the move to Microsoft Exchange Server 2010,including a host of administration and security improvements. However, as with Microsoft Exchange Server 2007, Exchange 2010 requires SSL certificates to ensure the security of all connections to the email server. This guide from Thawte is designed to take the guesswork out of implementing SSL for Exchange 2010, making it easier than ever to get the SSL certificate you need for a successful and secure Exchange implementation, and to take advantage of powerful capabilities such as Subject Alternative Names (SANs).
Certify your Software Integrity with Thawte Code Signing Certificates
This guide will show you how Code Signing Certificates are used to secure code that can be downloaded from the Internet. You will also learn how these certificates operate with different software platforms.