eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

• A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
• The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
• How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs.

Our recommended approach, API-led connectivity, builds on the principles of reuse first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations.

In this whitepaper, you will learn:

• What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation.
• How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration.
• How to build out an API-led architecture within a government agency to accelerate project delivery through promotion of reuse.

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability and shared service models as a means towards increasing IT delivery capacity.

But those approaches are easier talked about than executed. As agencies embark on legacy modernization, it becomes imperative to open up the existing technology so that new innovations can be delivered as needed in a secure way.

In this guide, produced in partnership with Govloop, we will discuss

• A five-play roadmap to help those in government get a better sense of where to start on modernization projects.
• An overview of the Information Technology Modernization Fund (ITMF).
• Featured government success stories highlighting their modernization projects.
• The IT Modernization Lifecycle, based on the recent report by the American Council for Technology-Industry Advisory Council.

IT teams across industries face growing pressure to deliver projects faster while reducing costs. All too often, dated legacy systems hinder IT’s ability to accomplish either of these objectives. Legacy systems can also slow the speed at which IT can deliver new projects to support the business. For these reasons, legacy modernization has emerged as a key strategic imperative. But where should organizations start? One large global bank provides a detailed blueprint for how large enterprises can do so.

Read this legacy modernization blueprint to learn:

• The bank’s legacy modernization strategy, and how they used Anypoint Platform.
• Best practices for modernizing legacy SOA web services.
• How to think about re-architecting monolithic applications into microservices.
• The role that APIs play in driving an effective legacy modernization strategy.

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile.

Read this whitepaper to learn:

• An overview of the challenges insurers are facing in the industry.
• How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise.
• Strategies for using APIs to create a single view of the customer and build connected customer experiences.

The market for financial services is changing fast. To evolve, banks are transforming their organizations into digital ecosystems using APIs.

APIs have emerged as critical enablers to help financial services firms meet new consumer expectations. Through collaboration with fintechs, banks will use APIs to add new functionality from business partners and deliver internally-developed service offers to partner value chain and ecosystems.

Read this whitepaper to learn more about the role of APIs and how this new ecosystem will allow banks to:

• Drive horizontal and vertical integration.
• Foster a culture of collaboration.
• Create new revenue streams and get solutions to market faster.
• Deliver innovation and functionality to the business.

Access to data – particularly customer data – is critical for companies looking to transform customer experience. This is why organizations start initiatives to create a single customer view. Building this single customer view without APIs, however, is becoming more difficult due to the large number of fragmented systems.

Read this whitepaper to learn:

• A new approach to modularizing your single customer view, to accommodate changes, trends, market shifts, and other factors in order to deliver the right experience to your customers at the right time.
• How an API-led approach to integrating systems provides a well-constructed single customer view using APIs, and we’ll also suggest tools to make this job easier.
• The stories of customers like SES who used MuleSoft’s solution and approach to successfully set up a single customer views using APIs.