If you’ve ever worked with an MDM (Mobile Device Management) to build and manage an Android device fleet, you know how one-sided that relationship becomes once your hardware is in the field. You also know that’s because MDMs are built on a model that chiefly rewards shipping devices, not supporting them. It’s hard to blame them, either — in a world where getting devices to the edge has become a critical concern across dozens of industries, hardware talks. But if you’re scaling a mission critical Android device fleet, you’re already asking the kind of hard questions your MDM probably isn’t very eager to answer.