In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.