10 Best Practices for Driving Constituent Engagement through Digital Services
The public sector is undergoing a paradigm shift. Local, state, and federal agencies are realizing that there is a common solution to the problems of cost overruns, low performance, and employee turnover.
Just as leading companies in the private sector have improved the customer experience, governments can shake off their biggest burdens and focus on accomplishing their public service missions by improving the constituent experience.
