Business process automation is challenging at the baseline – and COVID-19 has made it feel nearly impossible. However, it is more important now than ever.

Organizations overwhelmingly agree that business process automation must be embraced to address new, immediate business realities as well as to ensure long-term survival. This is not an easy road. Those who are most effective at overcoming barriers and rallying their teams to embrace change will be well- poised to win in the future.