The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic and political uncertainty, and emerging new technologies. Stakeholders demand greater transparency into the supply chain to optimize operations and cut costs. Customers demand easier access to their data as well as digital channels to increase engagement with their energy and utilities providers. Geopolitical activity, coupled with changing governmental policy, drives unparalleled industry uncertainty. Moreover, advancements in technology, such as IoT and renewable energy sources, are opening up new business opportunities, while at the same time increasing competition. Business leadership must prepare their organizations to adapt and evolve with the industry.