High reliability and system availability are absolutely crucial for database and the underlying server hardware. A 67% majority of organizations now require that their databases deliver a minimum of four, five or six "nines" of uptime for their most mission critical applications. That is the equivalent of 52 seconds to 52 minutes of unplanned downtime per database/per annum. Those are the results of ITIC's 2013 - 2014 Database Reliability and Deployment Trends Survey, an independent Web-based survey which polled 600 organizations worldwide from August through October 2013. IBM DB2 and Informix databases, followed closely by Microsoft SQL Server, achieved the highest overall reliability and customer satisfaction ratings for product performance, security, technical service and support and the value of its pricing and licensing agreements. Oracle DB scored high for reliability and performance but lagged far behind IBM and Microsoft in customer satisfaction with pricing, licensing and technical support.