With artificial intelligence (AI) now becoming one of the hottest topics in technology, we are at an unprecedented time in the area of information management and, in particular, Content Services. Never has a particular technology held so much promise and, yet so much hype and misunderstanding.

This guide provides information on:

• how public cloud AI services enable better access to critical information
• the differences between generic and custom machine learning models
• how AI is used for enrichment, automation, and insight.