An Introduction to CRM processes

This white paper will shed light on the importance of process-driven CRM projects that break down corporate silos and extend to all customer management processes. We’ll analyse the problems related to CRM processes and the pros and cons of the most common solutions adopted by companies. We’ll look into the organic CRM process strategy and how AI can support and even improve the way each task in the process is performed. We’ll also talk about process mining and its effectiveness in mapping processes. Finally, we’ll use case studies to illustrate the advantages of process logic and how it helps increase ROI.

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Start your Journey to the Smart Factory

Taking the first step towards the smart factory with an initial assessment is the first stage in a four-step process that enables you to build a real-time, connected, intelligent smart factory.

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Engineering The Smart Factory

As we enter Industry 4.0, the pressure on manufacturers to build "smart factories" using the cloud intensifies. But it's not as simple as just integrating a few IoT devices. To engineer a truly intelligent, hyperconnected, agile factory floor you need to optimize your underlying business processes at levels, and align them with your cloud strategy to be successful.

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Customer Case Study

AdvanSix needed to create its own ERP platform and turned to trusted partner Fujitsu to develop a flexible, scalable, and reliable SAP HANA® solution built on Microsoft Azure®.

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Your plan to move from traditional Data Center IT to Azure Hybrid IT

Fujitsu Hybrid IT Transformation Services for Microsoft Azure® enable enterprises to transform their Data Center based IT to an integrated Azure Hybrid IT environment; to make the most out of the agility and cost benefits of Azure. We deliver both the planning and implementation services where, Azure Total Economic Assessment, delivers a concise view of your current state, including a design of your anticipated future state, and creates a migration plan: broken down into business system and transaction-oriented move groups, that minimizes the risk.

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Know Your Code: Don’t Get Blindsided by Open Source Security Risks During Development

Application security is a strategic imperative for organizations developing internal and public-facing software. Exploits of software security vulnerabilities can result in loss of customer or company information, disruption of business operations, damage to public image, regulatory penalties, and costly litigation.

Adding to the management challenge, the software development life cycle (SDLC) is increasingly complex. Demands for agility and faster time to market, distributed development teams, and rapidly evolving languages and technologies are all contributing factors.

To remain competitive, development teams increasingly rely on open source software—cost-effective, reusable software building blocks created and maintained by global communities of developers.

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Navigating the Open Source Risk Landscape

Open source use isn’t risky, but unmanaged use of open source is.

Open source software forms the backbone of nearly every application in every industry. Chances are that includes the applications your company develops as well. If you can’t produce an accurate inventory of the licenses, versions, and patch status of the open source components in your applications, it’s time to assess your open source management policies.

This paper provides insights and recommendations to help organizations and their development and IT teams better manage the open source risk landscape. It covers:

  • Open source license risk and the need to identify and catalog open source licenses.
  • Security risk that comes with open source use and inadequate vulnerability management.
  • Operational open source risk, version control, and the dangers of using inactive components.

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2019 Open Source Security And Risk Analysis

Can you say with confidence that the open source components used in your applications are up-to-date with all crucial patches applied? It’s impossible to patch software when you don’t know you’re using it.

The 2019 OSSRA report offers an in-depth look at the state of open source security, compliance, and code quality risk in commercial software. Based on the anonymized data of over 1,200 audited codebases, this report provides:

  • The latest insights and surprising statistics about open source security and license risk.
  • The components most likely to have identified vulnerabilities.
  • Six key recommendations to improve your application risk management processes.

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Six Steps to Container Security

An application or service that you develop once to run in multiple clouds has a clear advantage over one that is bound to a single OS or runtime environment. Container technology makes it possible, but container security vulnerabilities are beginning to surface. We describe 6 steps you can take to ensure that container security doesn’t become a DevOps roadblock.

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Six Steps to Container Security

An application or service that you develop once to run in multiple clouds has a clear advantage over one that is bound to a single OS or runtime environment. Container technology makes it possible, but container security vulnerabilities are beginning to surface. We describe 6 steps you can take to ensure that container security doesn’t become a DevOps roadblock.

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Six Steps to Container Security

An application or service that you develop once to run in multiple clouds has a clear advantage over one that is bound to a single OS or runtime environment. Container technology makes it possible, but container security vulnerabilities are beginning to surface. We describe 6 steps you can take to ensure that container security doesn’t become a DevOps roadblock.

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The Ultimate Guide To Selling SEO

You’ve got yourself an awesome product. You’re ready to roll it out to your customers. You even have the perfect prospect to kick off your SEO sales. You know they’re ready to improve their online presence. So you’ve got a great pitch, you wind up, and it doesn’t go nearly as well as you’d hoped.

Now what happens? Read on to learn more...

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A Guide To Outsourcing SEO

Search Engine Optimization, or SEO, has become much more mainstream in recent years. Many businesses have discovered the importance of their online presence and want to improve it. But just because SEO is popular doesn’t mean just anyone can do it. SEO is not just for those with some extra cash on the side. SEO is for every business. And companies who realize they can offer this needed service to their clients have an advantage.

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Gamification for Cyber Professional Development

From incident response managers to network analysts, many cyber professionals are turning to active, hands-on exercises to improve their abilities. But why is gamification such a powerful new learning approach? Let’s find out!

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Six Steps to Comprehensive Container Security

An application or service that you develop once to run in multiple clouds has a clear advantage over one that is bound to a single OS or runtime environment. Container technology makes it possible, but container security vulnerabilities are beginning to surface. We describe 6 steps you can take to ensure that container security doesn’t become a DevOps roadblock.

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