PowerShell Whitepaper

While intended for system administration and the automation of daily maintenance and management tasks, PowerShell has become a preferred tool for cybercriminals. Using the framework’s flexibility to carry out reconnaissance, download payloads, and create lateral movement, threat actors are able to quickly create malicious scripts capable of downloading payloads, sniffing out passwords or even downloading and installing PowerShell if it isn’t already installed on the targeted computer. Fileless malware is able to intrude the system through PowerShell vulnerabilities, which raises the concern of PowerShell security issues for security leaders. This whitepaper delves into PowerShell's popularity amongst cyber hackers, how it is being leeched onto by threat actors, and how to protect your endpoints from increasing threat.

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Not every user’s “office” is the same. Why should their devices be?

Work is no longer somewhere you go, it’s something you do. Today, workers demand more freedom to choose where, when and how they do their jobs. They expect the same when it comes to the devices they use.

In the past, selecting work computers was a straightforward process. Now workers rely on a wide array of devices to get their work done.

Last year, Dell studied North American office workers and pinpointed 7 archetypal “work styles” and tailored its suite of computing devices and accessories.

This guide will help you identify the users in your organization and match them with Dell PCs and accessories optimized for their specific needs.

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Client Hardware Refresh Toolkit

Softchoice developed this Toolkit to help organizations better prepare for their Client Hardware Refresh . In most organizations, this is a major undertaking, and the task becomes even more complex if your offices are spread out across multiple regions .

Technology users’ work behaviors have changed considerably. Our research study revealed that 72% of employees now work remotely at least once per month . 62% of employees think they’re more productive working outside the office . And 70% of employees would quit their job for more flexible working arrangements somewhere else, including the chance to work from home more often . How people engage with work has changed over the years - employees need different devices, accessories, etc . to stay productive .

Dell has found a third of employees feel they have better technology at home than they have at work.

What does all of this mean for IT? First, you need to re-evaluate your client hardware decisions to better reflect the needs of your workforce . Do your current devices support future transformation?

This Toolkit will help you take the first steps in re-evaluating your end-users’ requirements . We also share how Softchoice’s IT Department approaches a major client hardware refresh for our 1,300 employees . You’ll also learn how to gauge the pulse of your organization, and make your investment decisions pop!

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Welcome to Workplace 2.0

The way we work has reached the next stage of evolution. Mobility and the cloud make it possible to bring the job anywhere. Modern technology lets workers select the computer or mobile device that makes them most productive. Collaboration tools allow colleagues to connect and create from any location. The youngest generation of the workforce has a whole new perspective on the connected workplace. Organizations need to adapt, or risk becoming relics.

Dell found 82% of workers believe a device tailored to their job would make them more productive. Meanwhile, over 80% of workers are dissatisfied with the technology they have.

Here’s what we found about how today’s workers feel about the new workplace ecosystem.

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VMWare ELA Webinar

Learn more about VMware Enterprise License Agreements and how to manage them through this Softchoice webinar. Take a dive with us into what ELA is and how it works while you discover how you can leverage the value of the Softchoice platform.

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VMWare Enterprise Licensing

Even the most advanced IT department has difficulty procuring, deploying and managing thousands of assets in an enterprise environment.

The average enterprise overspends on software by 25%. Meanwhile, 39% of installed software lacks proper licensing, creating audit risk. With VMware in particular, enterprise licensing is even more difficult to navigate. According to Gartner, finding useful advice on VMware enterprise licensing is next to impossible, thanks to a lack of public information and highly-customized terms and conditions.

This guide is your starting point to VMware Enterprise Licensing Agreements (ELA). The 3-year contract simplifies your licensing while unlocking up to 40% in savings on new licenses and support. Use this resource to uncover the key actions you must take to unlock the most value in negotiating, optimizing and renewing your VMware ELA.

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Compliant Database DevOps and the role of DevSecOps

DevOps is now widely accepted in software development because, by introducing a culture of collaboration and cooperation between development and IT operations teams, it enables features to be released faster to end users. But how can the database join the conversation? Can the same principles be followed, or should they be modified? How can increasing regulatory pressure around data privacy and protection be satisfied? What additional measures should be considered so that the security of data can be protected alongside the code and truly compliant Database DevOps is achieved?

This whitepaper details how and why DevOps can be applied to the database, and then outlines the steps necessary to include it in DevSecOps.

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Database DevOps

Continuous delivery has changed the rules of the game. It’s not just about moving from big bang releases to smaller, faster, more frequent releases. It’s about putting in place a process so that reliable software can be deployed without problems, at any time.

One of the biggest advantages is in automating the repetitive development and testing processes that development teams use to deliver, manage, and maintain applications and databases. From version controlling changes to deploying them to different environments, and, when ready, choosing to deploy to production, continuous delivery helps teams reduce risk and increase both efficiency and reliability in the software release process.

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Protecting & Securing Your Critical Data with Acronis Backup

Businesses today face far more invasive and potentially damaging threats than at any time in the past. Your organization’s IT security is the first line of defense against incidents that can cause business interruption and data corruption. While backup should underpin every business’ data protection strategy, it is no longer enough. To truly protect data, you must deeply integrate security into backup and data protection processes.

Despite increasing attention to security, backup procedures are often neglected in overall security policies. Like the old adage says, an ounce of prevention is worth a pound of cure: stopping threats before they can cause irreversible data corruption can save your business the expense and effort of data restoration. In some cases, it can be the difference in your company’s survival.

It’s important to recognize that your backups contain all of your private and potentially sensitive company data. Unauthorized access or hacking into backups can result in intellectual property theft as well as information exposure that could damage your business.

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Johnson Electric Quadruples Backup Speed and Blocks Ransomware Attacks with Acronis Backup

Global electro-mechanical components manufacturer Johnson Electric knew it had improve its uptime after it suffered a costly ransomware attack. With a new data protection solution from Acronis, It now enjoys robust defenses against ransomware attacks, swift recovery from hardware failures, much faster backup speeds, and blockchain-based protection against data tampering. Learn how a global manufacturer brought its backup and ransomware defenses into the 21st century. Get this complimentary case study today.

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5 Essential Data Points to Consider When Selecting a Remote Support Solution

The better your engagement and support processes are, the more efficient and productive your business will be. But you need the right remote support tool and choosing the best one for your organization is critical to success. Look not at just the solution's features but also at what it offers you in the results. Many competitors and non purpose built support solutions won't give you the results you need to get the job done right and on time. Consider these results as you investigate the use of a remote support tool.
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Support Services as a Competitive Differentiator

Fast and effective support will be a competitive differentiator for companies and represents a strategic opportunity in a digitally transformed world. As the number of devices increases and users expect that the time to resolution contracts rapidly, organizations are challenged to deliver uninterrupted access and use of IT devices and applications. Learn the necessary steps to transform your help desk in 2018.
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Biggest Tech Support Time Wasters

When it comes to IT support, time is money. When you take into account loss of employee productivity, a company of 10 employees could lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key - especially if the issues are actually easy to fix.This infographic highlights some of the biggest communication barriers to resolving tickets.
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The Real Value of Remote Support: Projecting the ROI of GoToAssist

Digital transformation initiatives are built upon the ability to leverage IT resources anywhere and anytime needed. Fast and effective support is a key foundational requirement in a digitally transformed world. This paper explores the business case for adopting GoToAssist. Technology Finance Partners, a firm specializing in producing ROI analysis, has cooperated with LogMeIn to estimate the value and overall ROI.
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